Amazon Returns Policy Guide for Shoppers

Amazon Returns Policy Guide for Shoppers

This article provides a detailed interpretation of Amazon and Amazon Prime's return policies, covering standard, international, and global return processes. It offers comprehensive operational guidelines and precautions for different product types, seller types, and return reasons. The aim is to help consumers complete returns more efficiently and safely, protecting their rights and interests. It explains the nuances of Amazon's return system, empowering shoppers to navigate the process with confidence and understand their entitlements when returning items, both domestically and internationally.

12/30/2025 Logistics Encyclopedia
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Amazon Prioritizes Star Ratings Altering Seller Tactics

Amazon Prioritizes Star Ratings Altering Seller Tactics

Amazon's review system is undergoing a significant change, with increased weighting for star ratings and potentially reduced weighting for the number of reviews. This benefits new products but poses challenges for established ones. Sellers need to improve product quality and service to adapt to the policy change. Recent technical glitches on Amazon, causing some product reviews to be invisible, have further complicated seller operations. Sellers need to closely monitor these changes and adjust their strategies accordingly.

01/04/2026 Logistics Industry Insights
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CBP Alerts Importers to New Tariff Rules on Transshipment

CBP Alerts Importers to New Tariff Rules on Transshipment

CBP's updated policy on mother port transshipment specifies that certain goods must be shipped by specific deadlines to qualify for in-transit exemptions and a 10% countervailing duty. This change may result in higher tariffs and retroactive fees for many importers, necessitating careful handling of related declarations.

05/20/2025 Customs Knowledge
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Amazon Enforces Seller Compliance with New Account Transfer Policy

Amazon Enforces Seller Compliance with New Account Transfer Policy

Amazon Europe launched a new account business transfer policy, allowing sellers to change the legal entity of their accounts and achieve compliant operations. The process involves signing a transfer agreement, account verification, and document submission, aiming to address account risks arising from legal entity changes and provide security for sellers. Compliance is an inevitable trend in cross-border e-commerce, and sellers should actively respond to it. This policy helps sellers maintain operational continuity while adhering to European regulations.

01/04/2026 Logistics Industry Insights
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US Ecommerce Faces Shift As T86 Rule Expires Customs Tighten

US Ecommerce Faces Shift As T86 Rule Expires Customs Tighten

The cancellation of the T86 clearance model in the US has significantly impacted cross-border e-commerce logistics. This article analyzes the effects of this policy change and explores alternative solutions, such as US dedicated lines, to provide coping strategies for cross-border e-commerce sellers. It aims to help them find breakthroughs in the new market environment and mitigate the challenges posed by the policy shift, ensuring continued efficient and compliant delivery to US customers.

12/31/2025 Logistics Industry Insights
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Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Argentinas Open Skies Policy Boosts Economic Growth

Argentinas Open Skies Policy Boosts Economic Growth

Argentina's 'Open Skies' policy has significantly increased air passenger traffic and stimulated economic growth. Combined with economic reforms, the policy effectively curbed inflation and boosted investor confidence. Argentina's success story may encourage other Latin American countries to follow suit, promoting regional economic prosperity. This deregulation of the airline industry has proven beneficial, offering lessons for other nations seeking to improve their aviation sector and overall economic performance. The increased connectivity and competition fostered by the Open Skies agreement are key drivers of this positive impact.

01/07/2026 Logistics Industry Insights
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Crossborder Ecommerce Adapts to Amazon Policy Shifts

Crossborder Ecommerce Adapts to Amazon Policy Shifts

The cross-border e-commerce industry is undergoing a reshuffle, with businesses facing declining sales and cost pressures. Small and medium-sized sellers need to focus on cost control, while larger sellers need to be flexible and adaptable. Amazon's launch of "Seller Wallet" aims to improve its ecosystem, but its high transaction fees and potential account security risks require sellers to use it cautiously. It is recommended to diversify payment collection channels and pay attention to exchange rate fluctuations. Businesses should carefully assess the benefits and risks before adopting this new feature.

01/07/2026 Logistics Industry Insights
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Amazons Video Verification Policy Alarms Seller Groups

Amazons Video Verification Policy Alarms Seller Groups

Amazon video verification issues are resurfacing, leading to frequent account association and fund freezing incidents. Operations of third-party payment platforms are causing a crisis of confidence. Cross-border sellers need to re-evaluate fund security, choose payment institutions with greater influence, diversify fund repatriation, and consider the future development direction of platforms versus independent websites. Compliant operation is the cornerstone of survival in cross-border e-commerce.

01/06/2026 Logistics Industry Insights
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Amazons Storage Policy Changes Strain Seller Profits

Amazons Storage Policy Changes Strain Seller Profits

New Amazon storage policies may introduce storage capacity bidding and monthly IPI score assessments, demanding higher cost control and operational efficiency from sellers. Sellers need to refine operations, diversify strategies, flexibly adjust replenishment plans, and stay informed about official updates to navigate the policy changes. Clearing inventory and optimizing product structure are crucial tasks during the current off-season. This requires a more sophisticated approach to inventory management and a proactive response to Amazon's evolving requirements.

01/06/2026 Logistics Industry Insights
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