Amazon Sellers Advised on Managing Negative Feedback

Amazon Sellers Advised on Managing Negative Feedback

Amazon sellers should adopt proactive strategies when facing negative reviews. This includes actively contacting buyers to resolve issues, applying platform rules to remove inappropriate reviews, diluting negative impact by increasing positive reviews, and responding publicly with rational explanations. More importantly, long-term improvement of product quality and service levels is crucial to fundamentally reduce the occurrence of negative reviews. Addressing negative feedback effectively is key to maintaining a positive seller reputation and driving sales on Amazon.

01/06/2026 Logistics Industry Insights
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Douyin Shops Favor White Background Images for Visibility

Douyin Shops Favor White Background Images for Visibility

This article reveals the true purpose of white background images in TikTok Shop. Officially, not uploading them doesn't affect ranking, but clear and aesthetically pleasing white background images can increase free exposure opportunities. The article provides a detailed upload guide, specification requirements, and recommends batch generation tools to help you easily create high-quality white background images and increase product traffic. It explains how leveraging these images, while not mandatory for ranking, can significantly boost visibility on the platform.

01/06/2026 Logistics Encyclopedia
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Amazons AI Search Shifts Competitive Landscape for Small Businesses

Amazons AI Search Shifts Competitive Landscape for Small Businesses

Amazon announced the introduction of AI search functionality to its online store. This move aims to enhance the shopping experience, break the monopoly of large sellers, and create a fairer competitive environment for small and medium-sized sellers (SMEs). SMEs should actively adapt to the changes by improving product quality and services, optimizing keyword strategies, and strengthening brand building. This will enable them to stand out in the new transformation and gain a competitive edge in the Amazon marketplace.

01/05/2026 Logistics Industry Insights
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Ozon Tightens Brand Compliance Rules for Sellers

Ozon Tightens Brand Compliance Rules for Sellers

OZON platform's brand-focused operations are accelerating, requiring sellers to operate compliantly and avoid selling infringing products. Proactively pursue brand verification to enhance product quality and service, while staying informed about platform policy changes. Consider building your own brand, securing authorized brand representation, or focusing on niche markets to achieve transformation and upgrades. Brand certification is key to success and avoiding penalties. Adapting to the new OZON landscape is crucial for long-term growth and sustainability on the platform.

12/31/2025 Logistics Industry Insights
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Paypal Freezes Disrupt Crossborder Ecommerce Sellers Seek Solutions

Paypal Freezes Disrupt Crossborder Ecommerce Sellers Seek Solutions

Cross-border sellers are defending their rights against PayPal account suspensions and fund freezes, highlighting the limitations of AI auditing, regulatory pressures, and issues inherited from early independent website sellers. Sellers need to strictly adhere to rules, communicate actively, diversify risks, and improve product and service quality to address these challenges. The issues reveal vulnerabilities in relying solely on one payment platform and the need for robust risk management strategies within the cross-border e-commerce landscape.

12/31/2025 International Settlement
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Amazon Sellers Brace for Holiday Return Surge

Amazon Sellers Brace for Holiday Return Surge

This article delves into the surge in return rates following Amazon's Black Friday and Cyber Monday. It details Amazon's return policies, provides strategies for identifying and addressing malicious returns, and explores effective methods to reduce return rates. These methods include optimizing listings, improving product quality, enhancing logistics and packaging, and providing excellent customer service. The goal is to help sellers effectively manage the return wave, minimize profit loss, and achieve sustainable growth on the Amazon platform.

12/31/2025 Logistics Industry Insights
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Douyin Shop Dropshipping Guide for Beginners

Douyin Shop Dropshipping Guide for Beginners

This article provides an in-depth analysis of the Douyin Shop dropshipping model, specifically targeting new sellers. It details crucial aspects such as compliant operations, precise product selection, sourcing quality suppliers, collaborating with influencers, and providing after-sales service. The article emphasizes that the dropshipping model is a transitional phase for entering e-commerce, ultimately requiring a shift to a stocked inventory model. It aims to help readers succeed in the Douyin e-commerce landscape and generate revenue.

12/31/2025 Logistics Encyclopedia
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Ebay Sellers Gain Edge with Improved Search Strategies

Ebay Sellers Gain Edge with Improved Search Strategies

This article delves into the eBay search ranking algorithm, covering key factors such as keyword relevance, price, visibility, sales history, listing quality, and shipping services. It provides practical optimization strategies encompassing keyword research, pricing tactics, visibility enhancement, seller performance improvement, and listing optimization. The aim is to help sellers improve their eBay search rankings, increase product visibility, and boost sales. By understanding and implementing these strategies, sellers can gain a competitive edge and drive more traffic to their listings.

12/31/2025 Logistics Encyclopedia
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Ebay Clarifies Duplicate Listing Rules for Sellers

Ebay Clarifies Duplicate Listing Rules for Sellers

This article provides an in-depth analysis of eBay's duplicate listing definition, judgment criteria, penalties, and recovery strategies. It emphasizes that sellers should avoid violations through differentiated product descriptions, high-quality images, and accurate attributes. A series of prevention and response suggestions are offered to help sellers maintain good eBay store operations. The article aims to guide sellers in understanding and adhering to eBay's policies regarding duplicate listings to avoid penalties and maintain a healthy selling environment.

12/29/2025 Customs Knowledge
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Amazon Sellers Face Pressure As Return Rates Rise

Amazon Sellers Face Pressure As Return Rates Rise

Amazon's planned introduction of a 'High Return Rate' label may negatively impact sellers, leading to trust issues, ranking drops, and profit erosion. Sellers should focus on quality control, optimize product descriptions, improve customer service, and be wary of malicious competition. It's crucial to stay informed about policy changes and proactively respond to them. This label could significantly affect seller performance, requiring adjustments to operational strategies to mitigate potential damage and maintain a positive standing within the Amazon marketplace.

12/29/2025 Logistics Industry Insights
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