Amazon Adjusts Return Policy Stirring Trust Issues

Amazon Adjusts Return Policy Stirring Trust Issues

Amazon's return policy adjustments have sparked consumer dissatisfaction and a crisis of trust. Sellers need to diversify supply chains, iterate products, optimize cost management, adopt multi-platform operations, and improve after-sales service. Data-driven marketing and brand building are also crucial for enhancing competitiveness. Amazon must balance efficiency with user experience to rebuild consumer trust. This includes addressing concerns about return processes and ensuring fair treatment for both buyers and sellers within the marketplace.

01/06/2026 Logistics Industry Insights
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Ebay Suspensions Steps to Restore Your Account

Ebay Suspensions Steps to Restore Your Account

eBay account suspension is a common problem for cross-border e-commerce sellers. This article delves into the common reasons for eBay account suspension, such as outstanding payments, infringement, and illegal sales. It provides a detailed guide to account reinstatement, including preparing appeal materials, responding to emails, and contacting customer service, to help you resolve the crisis and regain control of your e-commerce business. Remember that compliant operation is key to long-term success.

01/05/2026 Logistics Encyclopedia
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Ukraine War Reshapes Global Logistics Sparks New Challenges

Ukraine War Reshapes Global Logistics Sparks New Challenges

The Russia-Ukraine conflict significantly impacts international logistics, leading to increased air freight demand and rising costs. Major shipping companies have suspended routes to Russia and Ukraine. Freight forwarders should refocus on providing diverse solutions, actively addressing challenges, and seizing opportunities presented by the situation. This includes exploring alternative routes, optimizing supply chains, and offering flexible transportation options to mitigate disruptions and ensure business continuity for clients facing logistical hurdles due to the ongoing crisis.

01/04/2026 Logistics Industry Insights
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Major Ecommerce Sellers Boom As Small Retailers Decline

Major Ecommerce Sellers Boom As Small Retailers Decline

The cross-border e-commerce industry experiences a stark contrast: top sellers see soaring performance and reward employees with equity incentives, while smaller sellers face an existential crisis, with year-end bonuses potentially vanishing. The industry shakeup is accelerating. To survive, small and medium-sized sellers need to focus on refined operations, differentiated competition, diversified channels, and embrace innovation. Only then can they break through the challenges and thrive in the evolving market.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Face Holiday Shipping Delays Amid Warehouse Congestion

Amazon Sellers Face Holiday Shipping Delays Amid Warehouse Congestion

Amazon warehouses are temporarily suspending receiving during peak times due to overload, posing challenges like warehouse congestion and stockouts for sellers. This article analyzes the causes of this situation and proposes strategies such as preparing inventory in advance, utilizing overseas warehouses, and communicating with customer service to help sellers mitigate the crisis and ensure smooth store operations. These proactive measures can help sellers navigate the challenges and maintain a consistent supply chain.

12/30/2025 Logistics
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WCO and Businesses Collaborate to Reform Global Trade

WCO and Businesses Collaborate to Reform Global Trade

The WCO dialogue with the private sector focused on trade facilitation, sustainability, and business continuity. It highlighted the role of public-private partnerships in empowering women, promoting green supply chains, enhancing compliance efficiency, and building resilient trade. The meeting fostered collaboration between the public and private sectors, aiming to strengthen trade facilitation, promote sustainable practices, and ensure business continuity in an evolving global landscape. Key areas of discussion included leveraging technology and fostering inclusive trade policies.

01/05/2026 Customs Knowledge
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West Coast Port Delays Test Truckings Supply Chain Role

West Coast Port Delays Test Truckings Supply Chain Role

The congestion at the ports of Los Angeles and Long Beach is complex, with trucking being a key component but not the sole cause. Factors such as empty container accumulation, port inefficiency, and policy restrictions are intertwined. Effective congestion relief and untangling the supply chain deadlock require collaboration between the government, ports, shipping companies, railways, and trucking companies. A holistic approach addressing these multiple facets is crucial for a sustainable solution to the port congestion crisis.

11/03/2025 Logistics Industry Insights
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US Tariff Hikes Challenge Crossborder Ecommerce Firms

US Tariff Hikes Challenge Crossborder Ecommerce Firms

The General Administration of Customs released detailed rules for imposing an 84% tariff on imported goods from the United States, posing significant challenges to cross-border e-commerce and foreign trade enterprises. Companies need to urgently review their supply chains, actively apply for 'goods in transit' exemptions, diversify procurement channels, increase product added value, optimize operational strategies, and actively communicate with the government to build a more resilient global supply chain and turn crisis into opportunity.

04/10/2025 Customs Knowledge
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Chinas Electric Blanket Exports to Europe Rise Amid Winter Demand

Chinas Electric Blanket Exports to Europe Rise Amid Winter Demand

The European energy crisis has fueled a surge in demand for Chinese electric blankets, leading to a significant increase in exports. Chinese companies are responding by expanding production capacity and exploring new markets. However, exporters face challenges such as product localization, power adapter compatibility, and certification compliance. Besides electric blankets, other 'heating gadgets' like air source heat pumps are also gaining popularity. Chinese companies should seize this opportunity to improve product quality and technological capabilities for sustainable development.

01/04/2026 Logistics Industry Insights
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Ebay Sellers Face Challenges Resolving Shipping Issues

Ebay Sellers Face Challenges Resolving Shipping Issues

eBay sellers often face the issue of missing logistics information after shipment. This article analyzes reasons such as system delays and incorrect tracking numbers. It provides a self-check guide and strategies, including verifying information, contacting logistics providers, and proactive communication, to help sellers resolve the crisis and maintain store reputation. It also emphasizes optimizing logistics management and choosing reliable partners to ensure a positive buyer experience. This helps prevent future issues and builds trust with customers.

01/06/2026 Logistics Encyclopedia
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