Customer Focus Key to Supply Chain Success

Customer Focus Key to Supply Chain Success

The SMC3 Connections conference highlights customer connection as crucial for success in freight, supply chain, and logistics. The article explores enhancing customer experience through customer relationship management, technology enablement, and building supply chain ecosystems. It emphasizes that businesses should be customer-centric, continuously innovating and improving to adapt to the rapidly changing market environment. Focusing on customer needs and fostering strong relationships are key to navigating the complexities of modern supply chains and achieving sustainable growth.

01/20/2026 Logistics Industry Insights
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US Manufacturing Growth Slows Amid Economic Headwinds

US Manufacturing Growth Slows Amid Economic Headwinds

After two years of contraction, the US manufacturing sector is showing signs of recovery, but its growth momentum remains constrained by factors such as tariff policies and a global economic slowdown. The ISM report indicates that while the PMI has expanded for two consecutive months, challenges like declining new orders and employment contraction persist. Facing both opportunities and challenges, US manufacturing needs to embrace innovation and improve efficiency to adapt to the ever-changing market environment.

01/20/2026 Logistics Industry Insights
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US Service Sector Growth Slows Amid Steady Economic Resilience

US Service Sector Growth Slows Amid Steady Economic Resilience

The US Services PMI edged down in June but remained in expansion territory. Labor shortages and inflationary pressures are key challenges, while supply chain improvements and resilient demand offer opportunities. Experts believe the economy faces recession risks, but the low unemployment rate indicates continued resilience, suggesting the service sector engine is still running. Despite the slight dip in the PMI, the overall outlook remains cautiously optimistic, supported by underlying strength in the labor market and persistent consumer demand.

01/20/2026 Logistics Industry Insights
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Flexport Simplifies Amazon Europe FBA Shipping

Flexport Simplifies Amazon Europe FBA Shipping

This article provides a detailed guide for Amazon Europe Marketplace sellers on creating FBA shipment plans in Seller Central using Flexport. It covers key steps such as product selection, choosing the shipping address, following Amazon's official process, shipment review, and selecting the delivery method. The aim is to help sellers efficiently manage FBA shipments, avoid warehousing issues, and improve operational efficiency. This guide focuses on leveraging Flexport to streamline the FBA process specifically for the European market.

01/20/2026 Logistics Encyclopedia
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IATA Certification Boosts Air Cargo Industry Resilience

IATA Certification Boosts Air Cargo Industry Resilience

This IATA-certified "Air Freight Business Fundamentals" course is designed to help students quickly master the core knowledge and practical skills of air freight. The course covers market insights, strategic breakthroughs, marketing success, product innovation, competitive analysis, and service excellence. Through interactive virtual classrooms and self-study materials, it helps students stand out in a changing era and achieve their air freight dreams. This course provides a solid foundation for success in the air cargo industry.

01/20/2026 Logistics Encyclopedia
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Amazons Supply Chain Service Marks First Year Aiding Global Sellers

Amazons Supply Chain Service Marks First Year Aiding Global Sellers

Amazon's comprehensive "Supply Chain" service is now fully available, offering sellers an end-to-end automated logistics solution to facilitate product delivery from production to global consumers. Addressing the trade challenges of 2025, data-driven insights and inland transportation capabilities are crucial. This service integrates with Amazon FBA, providing a unified management platform. It enhances sellers' ability to respond effectively to market changes by streamlining the entire supply chain process and offering greater control and visibility.

01/20/2026 Logistics
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Middle East Tensions Threaten Global Diesel Prices Inflation

Middle East Tensions Threaten Global Diesel Prices Inflation

The escalating conflict between Israel and Hamas is raising global concerns about rising diesel prices and heightened inflation. A confluence of factors, including constrained Iranian oil supply, insufficient refinery capacity, and the Russia-Ukraine war, is creating a 'perfect storm' in the diesel market. Increased costs for shippers may be passed on to consumers, exacerbating inflation and potentially forcing the Federal Reserve to adopt more aggressive monetary tightening policies. This poses new uncertainties for the global economy.

01/20/2026 Logistics Industry Insights
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Fedex Freight Spins Off As Smith and Martin Take Helm

Fedex Freight Spins Off As Smith and Martin Take Helm

FedEx plans to spin off its less-than-truckload (LTL) freight subsidiary, FedEx Freight, in 2026, appointing John A. Smith as President and CEO and R. Brad Martin as Chairman of the Board. This move aims to unlock shareholder value and enhance the operational efficiency and strategic focus of both companies. Analysts believe that an independent FedEx Freight will face cost structure adjustments, but also has the potential for growth due to its market position and priority services.

01/20/2026 Logistics
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Quadients Automation Cuts Packaging Costs for Businesses

Quadients Automation Cuts Packaging Costs for Businesses

Quadient's CVP Automated Packaging Solutions (Impack/Everest) efficiently reduce costs and minimize package volume, helping businesses win in the future. These solutions optimize the packaging process, leading to significant savings in materials, labor, and shipping costs. By creating right-sized packages, companies can reduce dimensional weight charges and improve overall logistics efficiency. This results in a more sustainable and cost-effective supply chain. Quadient's automation empowers businesses to streamline operations and gain a competitive edge in today's dynamic market.

01/20/2026 Logistics Industry Insights
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Dixon Ticonderoga CEO Outlines Supply Chain Overhaul

Dixon Ticonderoga CEO Outlines Supply Chain Overhaul

An interview between Logistics Management news editor Jeff Berman and Dixon Ticonderoga CEO Tim Gomez focuses on the pencil manufacturer's supply chain strategies. Gomez shares how the company addresses logistics challenges through digital transformation, optimized inventory management, and strengthened collaboration. He also highlights their sustainability efforts, offering valuable insights for other businesses. The interview explores how Dixon Ticonderoga adapts to evolving market demands and maintains a competitive edge by streamlining its supply chain and embracing innovative solutions.

01/20/2026 Logistics Industry Insights
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