Amazon Adjusts Return Policy to Balance Costs Customer Satisfaction

Amazon Adjusts Return Policy to Balance Costs Customer Satisfaction

Amazon is upgrading its seller return tools, helping merchants balance cost control and user experience through refined Returnless Resolutions and a new return dashboard. The key impacts of this upgrade are refined operations, data-driven decision-making, and improved user experience. This signals a future trend of intelligent and automated return management. The new tools aim to streamline the return process, providing sellers with more control and insights to optimize their return strategies and enhance customer satisfaction.

01/08/2026 Logistics
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USD to IDR Exchange Rate Hits specific Rate note Replace specific Rate with the Actual Current Exchange Rate from the Article for Precision

USD to IDR Exchange Rate Hits specific Rate note Replace specific Rate with the Actual Current Exchange Rate from the Article for Precision

Currently, $5 can be exchanged for 81,305.69 Indonesian rupiah, with the exchange rate influenced by market fluctuations. Analyzing the exchange rate changes over the past 30 and 90 days shows that volatility significantly affects consumption and transaction costs for individuals and businesses. Increased attention to exchange rate dynamics is crucial for travel and business interactions.

09/12/2025 Exchange Rate Query
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Douyin Introduces 100point Merchant Scoring System

Douyin Introduces 100point Merchant Scoring System

Douyin Experience Score has undergone a significant update, transitioning from a 5-point to a 100-point system with a shortened 30-day assessment cycle. The new rules refine the evaluation metrics for product, service, and logistics experience, aiming to enhance overall user experience on the platform. Merchants need to pay close attention to key indicators such as negative review rate, return rate, average response time, after-sales rejection rate, and timely pickup rate. Optimizing operational strategies is crucial for gaining a competitive edge under the new regulations.

01/04/2026 Logistics Industry Insights
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How to Tackle the Challenges of Amazon FBA Returns and Re-labeling

How to Tackle the Challenges of Amazon FBA Returns and Re-labeling

Amazon's strict rules pose challenges for cross-border e-commerce sellers, with issues related to FBA inventory surplus and returns. The high return rate, reaching 15%-20%, leads to many products being unsellable due to damaged packaging or non-compliance with review standards. To address this, sellers must return the goods to a third-party overseas warehouse before sending them to the FBA warehouse for restocking.

07/18/2025 Logistics Encyclopedia
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USD to SGD Exchange Rate Trends Affect Crossborder Transactions

USD to SGD Exchange Rate Trends Affect Crossborder Transactions

This article analyzes the current exchange rate fluctuations between the US dollar and the Singapore dollar, noting that 5 USD can be exchanged for 6.42 SGD. It also discusses the importance of being aware of exchange rate volatility and available tools in currency transactions, which can aid in managing large remittances and reducing conversion costs.

08/27/2025 Exchange Rate Query
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Reducing Logistics Costs for Cross-border E-commerce: Successful Sea Freight Container Imports

Reducing Logistics Costs for Cross-border E-commerce: Successful Sea Freight Container Imports

Nanjing Development Zone achieved Jiangsu Province's first full container import operation by sea, marking a new stage in cross-border e-commerce development. This model integrates foreign trade services and full-process declarations, successfully reducing logistics costs by approximately 15%, with a nearly 90% drop in unit weight logistics costs. Although sea freight may take slightly longer, typically delivering within a week, it meets consumer demands. This initiative will enhance the efficiency and growth of the cross-border e-commerce industry.

07/18/2025 Logistics
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Amazon Sellers to Bear Higher Costs Under New Return Policy

Amazon Sellers to Bear Higher Costs Under New Return Policy

A new development in Amazon's return policy seemingly allows sellers to charge restocking fees in specific situations, primarily targeting Fulfillment by Merchant (FBM) sellers. FBM sellers should be wary of extra shipping costs resulting from incorrect return label information. It's crucial to closely monitor policy changes and implement effective measures to reduce operational costs and risks. This policy shift necessitates careful attention to detail and proactive management of returns for FBM sellers to maintain profitability and avoid unexpected expenses.

12/29/2025 Logistics
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Trumps Return Paris Exit Strain US Businesses and Climate Goals

Trumps Return Paris Exit Strain US Businesses and Climate Goals

The US withdrawal from the Paris Agreement again introduces uncertainty to global climate governance and corporate sustainability. Businesses should proactively embrace green transformation, integrating environmental responsibility into their business strategies. This involves addressing challenges and seizing opportunities through technological innovation, supply chain optimization, and international cooperation, ultimately achieving sustainable development. Despite the setback, companies can demonstrate leadership and contribute to climate goals by prioritizing environmental stewardship and adapting their operations to a low-carbon future.

01/08/2026 Logistics Industry Insights
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