Retailers Shift Focus to Lastmile Delivery Efficiency

Retailers Shift Focus to Lastmile Delivery Efficiency

CBRE research indicates that last-mile distribution centers in major US cities are located an average of 6-9 miles from population centers, highlighting efficiency as the core principle rather than literal distance. Consumer expectations for rapid delivery are driving locational shifts in distribution facilities, impacting not only e-commerce but also a broader range of service industries. The distance of delivery is significantly shrinking over time, reflecting the growing demand for faster fulfillment and the increasing importance of strategic placement for last-mile operations.

01/20/2026 Logistics Industry Insights
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Aviation Industry Adopts Iatas Digital Ordering Initiative

Aviation Industry Adopts Iatas Digital Ordering Initiative

IATA has launched a new strategic collaboration area to foster deeper cooperation between airlines and technology providers, accelerating the implementation of the Offer and Order model. This area includes the IATA Offers and Orders Forum and exclusive IATA webinars, providing participants with comprehensive opportunities for exchange and learning, and jointly shaping the future of the aviation industry. This initiative aims to streamline processes and enhance the passenger experience through modernized retailing practices and improved data exchange standards within the aviation ecosystem.

02/12/2026 Logistics Industry Insights
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US Imports Rise Despite Global Supply Chain Challenges

US Imports Rise Despite Global Supply Chain Challenges

Despite ongoing global supply chain challenges, US imports have surprisingly increased. The report indicates that proactive inventory building by retailers, robust consumer demand, and supply chain diversification have collectively driven this growth. However, geopolitical risks like the Red Sea crisis remain a threat. The sustainability of this import growth hinges on effectively managing uncertainties and capitalizing on opportunities presented by technological advancements. The ability to adapt and innovate will be crucial for maintaining positive import trends in the future.

02/04/2026 Logistics
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Target Invests 7B in Supply Chain to Boost Customer Growth

Target Invests 7B in Supply Chain to Boost Customer Growth

Target is investing $7 billion to upgrade its supply chain, transforming stores into forward deployment centers, and optimizing delivery. This includes integrating Shipt and focusing on enhancing customer experience and empowering employees. The goal is to achieve sustainable growth through improved efficiency and a more customer-centric approach. By modernizing its infrastructure and leveraging technology, Target aims to create a seamless and convenient shopping experience while also prioritizing employee well-being and contributing to a more sustainable future.

02/04/2026 Logistics Industry Insights
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Retailers Face 850B in Postholiday Returns by 2025

Retailers Face 850B in Postholiday Returns by 2025

Holiday season returns in 2025 reached a staggering $849.9 billion, with online return rates hitting 19%. Consumer behaviors like 'comparison shopping' and 'wardrobing' are exacerbating the return surge. Faced with cost pressures, 72% of retailers are implementing return fees or restrictions, yet 82% of consumers value free returns. Retailers must balance cost control with a positive consumer experience. Optimizing return processes, strengthening regulations, and enhancing brand loyalty are crucial to navigate this complex landscape.

02/04/2026 Logistics
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Upss Happy Returns Uses AI to Combat 765B Return Fraud

Upss Happy Returns Uses AI to Combat 765B Return Fraud

UPS's Happy Returns utilizes AI Return Vision to identify return fraud, reducing losses for retailers. This technology analyzes returned items for signs of damage, use, or discrepancies, flagging suspicious returns for further review. The combination of AI and human review is a growing trend in combating return fraud, offering a more efficient and accurate approach than traditional methods. This helps retailers minimize financial losses associated with fraudulent returns and improve the overall customer experience by ensuring fair return policies.

01/15/2026 Logistics
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Ulta Beauty Expands Omnichannel Fulfillment Capacity

Ulta Beauty Expands Omnichannel Fulfillment Capacity

Ulta Beauty is expanding its store fulfillment program to 400 locations, enhancing its same-day delivery service. This initiative aims to improve efficiency, reduce costs, and strengthen the omnichannel experience for customers. By leveraging its store network for fulfillment, Ulta Beauty is optimizing its logistics and providing faster delivery options. The company is also upgrading its supply chain to support future growth and meet the increasing demands of its expanding e-commerce operations. This strategic move underscores Ulta Beauty's commitment to providing a seamless and convenient shopping experience across all channels.

01/16/2026 Logistics
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Dollar General Appoints Supply Chain Veteran As New Leader

Dollar General Appoints Supply Chain Veteran As New Leader

Dollar General promoted Rod West to Executive Vice President, Global Supply Chain, overseeing the company's distribution center operations, transportation, supply chain modernization, and private fleet management. This move is a key strategic deployment for Dollar General as it continues to strengthen its supply chain, improve operational efficiency, and enhance market competitiveness. The aim is to address the evolving market environment and consumer demands, ultimately improving the customer experience. This promotion underscores Dollar General's commitment to optimizing its supply chain for future growth and success.

01/16/2026 Logistics
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Retailers Adapt Strategies for Yearround Holiday Shopping Demand

Retailers Adapt Strategies for Yearround Holiday Shopping Demand

In an interview, Roadie executive Will Walker highlights the challenges of an 'always-on' holiday shopping season for retailers. He emphasizes the need to start promotions early, optimize last-mile delivery, and leverage flexible crowdsourced driver networks to meet capacity demands. Key to success is maintaining simplicity, flexibility, and a customer-centric approach, while also addressing returns. The last mile has evolved from 'Amazonification' to personalized service, requiring retailers to adapt and offer tailored delivery solutions to meet increasingly specific consumer needs.

01/16/2026 Logistics Industry Insights
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