Amazon Adjusts Returns Policy Highvalue Sellers Must Adapt

Amazon Adjusts Returns Policy Highvalue Sellers Must Adapt

Amazon US is implementing a new return policy, eliminating return exemptions for high-value items. All FBA/FBM sellers must uniformly use APRL. This policy will increase seller costs, financial pressure, and return risks. This article provides detailed strategies, including compliance preparation, cost control, after-sales service upgrades, and financial management, to help sellers address challenges and maintain stable operations. It emphasizes proactive measures to mitigate potential losses and optimize return processes under the new regulations.

01/26/2026 Logistics
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Ecommerce Faces 279B Holiday Returns Surge

Ecommerce Faces 279B Holiday Returns Surge

U.S. online shopping returns are projected to reach $279.03 billion this year, doubling pre-pandemic levels, driven by inflation and 'buy now, return later' practices. This high return rate erodes e-commerce profits, posing challenges for sellers. Optimizing product information, improving service, and refining logistics are key solutions. Amazon's extended return periods exacerbate logistics pressure, and the return surge may persist until January. Retailers are struggling to manage the costs and complexities associated with the increasing volume of returned goods.

01/16/2026 Logistics Industry Insights
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Ebay Introduces Automated Returns for US Sellers

Ebay Introduces Automated Returns for US Sellers

This article provides a detailed explanation of the eBay US automated returns feature, covering the types of automated returns and the two resolution processes: 'refund without return' and 'refund upon return'. It also discusses the use of Return Merchandise Authorization (RMA) numbers. The aim is to help sellers understand and effectively utilize eBay's automated returns functionality, reduce operational costs, improve the after-sales experience for buyers, and ultimately enhance store performance.

12/31/2025 Logistics Encyclopedia
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Global Shipping Resumes Key Fees and Logistics Tips

Global Shipping Resumes Key Fees and Logistics Tips

International express return processing is complex, and clarifying cost responsibility is crucial. This article details the return process, defines the responsibilities of the sender, recipient, and courier company, and provides practical considerations to help you avoid logistics disputes and reduce the risk of losses. It clarifies who is responsible for return shipping costs, customs duties, and other related expenses under different circumstances, offering guidance for navigating potential disagreements and ensuring fair resolution.

11/03/2025 Logistics Encyclopedia
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Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

This article details the return process for Coupang CGF products, covering cost considerations before returns, application form completion, review tracking, return fees, and post-return inventory optimization. It aims to help sellers efficiently and conveniently handle slow-moving inventory, reduce warehousing costs, and improve store operational efficiency. The guide provides a comprehensive overview of managing returns within the Coupang CGF system, enabling sellers to make informed decisions and streamline their inventory management practices.

12/31/2025 Warehousing
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Guide to Managing International Air Freight Costs and Risks

Guide to Managing International Air Freight Costs and Risks

This paper delves into the international air freight return process, segmenting scenarios based on cargo customs clearance status. It details the application, approval, and customs clearance procedures. The study emphasizes the rules for bearing return shipping costs, highlighting the importance of responsibility attribution. Key considerations such as return timeliness and document retention are also addressed. The aim is to assist businesses in handling international air freight returns efficiently and compliantly, thereby minimizing trade risks.

01/29/2026 Logistics Encyclopedia
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Trumps Return Paris Exit Strain US Businesses and Climate Goals

Trumps Return Paris Exit Strain US Businesses and Climate Goals

The US withdrawal from the Paris Agreement again introduces uncertainty to global climate governance and corporate sustainability. Businesses should proactively embrace green transformation, integrating environmental responsibility into their business strategies. This involves addressing challenges and seizing opportunities through technological innovation, supply chain optimization, and international cooperation, ultimately achieving sustainable development. Despite the setback, companies can demonstrate leadership and contribute to climate goals by prioritizing environmental stewardship and adapting their operations to a low-carbon future.

01/08/2026 Logistics Industry Insights
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Amazon Sellers Face Sales Risks Due to High Return Rates

Amazon Sellers Face Sales Risks Due to High Return Rates

Amazon's introduction of the 'High Return Rate' label directly impacts product conversion rates. Sellers need to understand the criteria for this label and consider using the 'Signature Confirmation' service. More importantly, improving product quality and optimizing customer service are crucial to fundamentally reduce return rates and avoid a sharp drop in orders. Addressing the root causes of returns is key to mitigating the negative impact of the 'High Return Rate' label on product visibility and sales performance on Amazon.

01/04/2026 Logistics Industry Insights
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Upss Happy Returns Uses AI to Combat 765B Return Fraud

Upss Happy Returns Uses AI to Combat 765B Return Fraud

UPS's Happy Returns utilizes AI Return Vision to identify return fraud, reducing losses for retailers. This technology analyzes returned items for signs of damage, use, or discrepancies, flagging suspicious returns for further review. The combination of AI and human review is a growing trend in combating return fraud, offering a more efficient and accurate approach than traditional methods. This helps retailers minimize financial losses associated with fraudulent returns and improve the overall customer experience by ensuring fair return policies.

01/15/2026 Logistics
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