Ozon Global Sellers Guide to Managing Returns and Refunds

Ozon Global Sellers Guide to Managing Returns and Refunds

This article provides an in-depth analysis of Ozon Global's return and refund policies, offering sellers a detailed operational guide. It covers return rules, operational procedures, and risk management strategies. The aim is to help sellers minimize return risks, improve operational efficiency, and succeed in the Ozon Global marketplace. This guide provides practical insights to navigate the complexities of Ozon's return process and optimize your business strategy for international sales.

02/03/2026 Logistics Encyclopedia
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Amazon Expands Seller Refund Flexibility with Data Tools

Amazon Expands Seller Refund Flexibility with Data Tools

Amazon has upgraded its seller return tools, introducing a more flexible 'Returnless Refund' option. This allows sellers to set refund thresholds based on product price. A new Returns and Inventory Health dashboard provides insights into return reasons and recovery value. These enhancements help sellers better understand return patterns, optimize return management strategies, reduce operational costs, and improve customer satisfaction. The dashboard aims to empower sellers with data-driven insights to make informed decisions regarding returns and inventory recovery.

01/15/2026 Logistics
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Amazon Adjusts Returns Policy Highvalue Sellers Must Adapt

Amazon Adjusts Returns Policy Highvalue Sellers Must Adapt

Amazon US is implementing a new return policy, eliminating return exemptions for high-value items. All FBA/FBM sellers must uniformly use APRL. This policy will increase seller costs, financial pressure, and return risks. This article provides detailed strategies, including compliance preparation, cost control, after-sales service upgrades, and financial management, to help sellers address challenges and maintain stable operations. It emphasizes proactive measures to mitigate potential losses and optimize return processes under the new regulations.

01/26/2026 Logistics
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Ebay Updates Return Policy for Automotive Parts to Boost Buyer Confidence

Ebay Updates Return Policy for Automotive Parts to Boost Buyer Confidence

eBay's US site will implement a new return policy for auto parts on July 15, 2025, requiring sellers to offer at least 30 days of free returns for items priced over $10. eBay will subsidize 50% of return shipping costs to enhance customer satisfaction and boost sales. Non-compliant items will be removed, urging sellers to pay attention to the new regulations.

08/04/2025 Logistics
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Douyin Ecommerce Raises Bar for Sellers with Stricter Return Rate Rules

Douyin Ecommerce Raises Bar for Sellers with Stricter Return Rate Rules

Douyin e-commerce platform adjusts the standards for Douyin store products to enter the Selected Alliance, with the product return rate becoming a key assessment indicator. Merchants need to improve product quality, optimize after-sales service, and pay attention to data indicators to adapt to the new regulations and obtain more promotion opportunities. The new rules aim to create a healthier and more sustainable e-commerce ecosystem. Merchants should actively respond and realize the transformation from "traffic is king" to "quality is king."

01/04/2026 Logistics Industry Insights
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Li Ziqis Return Uncertain As Taobao Courts Influencers Amid Industry Challenges

Li Ziqis Return Uncertain As Taobao Courts Influencers Amid Industry Challenges

The dispute between Li Ziqi and Weinian has ended, but her comeback remains uncertain. Taobao Livestreaming has extended an invitation, and fans eagerly await her return, yet Li Ziqi remains inactive. This analysis explores the creative pressures and monetization challenges within the influencer economy, as well as the current state of Li Ziqi's brand value erosion. It highlights that her return presents both opportunities and challenges. Li Ziqi's future choices will significantly impact the trajectory of the entire influencer economy.

01/04/2026 Logistics Industry Insights
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Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

This article details the return process for Coupang CGF products, covering cost considerations before returns, application form completion, review tracking, return fees, and post-return inventory optimization. It aims to help sellers efficiently and conveniently handle slow-moving inventory, reduce warehousing costs, and improve store operational efficiency. The guide provides a comprehensive overview of managing returns within the Coupang CGF system, enabling sellers to make informed decisions and streamline their inventory management practices.

12/31/2025 Warehousing
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Ecommerce Returns Spike As Supply Chain Strains Hit Retailers

Ecommerce Returns Spike As Supply Chain Strains Hit Retailers

The Reverse Logistics Association survey indicates a surge in e-commerce returns during peak season. Coupled with the ongoing supply chain crisis, retailers face increasing cost pressures. Strategies to mitigate these challenges include optimizing product information, simplifying return processes, strengthening return management, and leveraging data analytics. Fine-grained operation is crucial for retailers to break through the current situation and improve profitability. Effective reverse logistics management is becoming increasingly important for maintaining customer satisfaction and minimizing financial losses.

01/19/2026 Logistics
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Amazon Sellers Cut Costs with Efficient Selffulfillment Returns

Amazon Sellers Cut Costs with Efficient Selffulfillment Returns

This paper focuses on the return management challenges faced by Amazon self-fulfilled sellers. It points out that mastering platform rules, optimizing return processes, and strengthening buyer communication can effectively reduce costs and improve efficiency. The paper emphasizes that sellers should fully utilize Amazon's official return policies and data analysis tools to achieve more efficient and controllable business growth. By understanding and implementing these strategies, sellers can mitigate the financial burden and operational complexities associated with managing returns independently.

01/27/2026 Logistics Encyclopedia
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Amazon Sellers Face 279B Returns Surge Postholidays

Amazon Sellers Face 279B Returns Surge Postholidays

Online shopping returns in the US are projected to reach $279.03 billion, with third-party marketplaces accounting for $43.5 billion. Sellers face high costs and bizarre return reasons. To combat this, sellers need to improve product quality and description accuracy, proactively address negative reviews and return requests, enhance after-sales service, optimize inventory management, and conduct data analysis and risk control. Strengthening brand building, differentiating themselves competitively, and implementing refined operations are crucial for navigating the challenges of high return rates.

01/16/2026 Logistics Industry Insights
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