Ozon Global Sellers Guide to Managing Returns and Refunds

Ozon Global Sellers Guide to Managing Returns and Refunds

This article provides an in-depth analysis of Ozon Global's return and refund policies, offering sellers a detailed operational guide. It covers return rules, operational procedures, and risk management strategies. The aim is to help sellers minimize return risks, improve operational efficiency, and succeed in the Ozon Global marketplace. This guide provides practical insights to navigate the complexities of Ozon's return process and optimize your business strategy for international sales.

02/03/2026 Logistics Encyclopedia
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US Ecommerce Returns Cut Into Retailer Profits

US Ecommerce Returns Cut Into Retailer Profits

US e-commerce faces a high return rate challenge, with returns projected to reach $279 billion this year, far exceeding pre-pandemic levels. Inflation and changing consumer behavior are major contributors. This high return rate erodes profits, requiring sellers to optimize product information, strengthen customer service, implement flexible return policies, and collaborate with logistics partners. Utilizing data analytics to predict return peaks is crucial to address this challenge.

12/31/2025 Logistics Industry Insights
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Ebay Buyers Guide Navigating Returns Smoothly

Ebay Buyers Guide Navigating Returns Smoothly

This article provides a detailed explanation of the eBay return process, covering how buyers initiate return requests, specific time limits for returns, and how sellers can issue partial refunds. It emphasizes the importance of clear communication throughout the return process, aiming to help both buyers and sellers better understand and manage eBay return issues. Understanding these procedures and maintaining open communication can lead to smoother transactions and improved customer satisfaction on the eBay platform.

01/04/2026 Logistics Encyclopedia
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Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

A survey by the Korea Consumer Agency reveals issues in cross-border e-commerce returns, including high return shipping fees, opaque information disclosure, and complex return processes. Consumers should carefully review return policies, retain evidence, choose reputable platforms, and file complaints promptly to protect their rights. The investigation highlights the need for increased transparency and clearer regulations in cross-border transactions to ensure fair treatment and accessible solutions for consumers facing return-related problems.

12/30/2025 Logistics Industry Insights
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Retailers Face 850B in Postholiday Returns by 2025

Retailers Face 850B in Postholiday Returns by 2025

Holiday season returns in 2025 reached a staggering $849.9 billion, with online return rates hitting 19%. Consumer behaviors like 'comparison shopping' and 'wardrobing' are exacerbating the return surge. Faced with cost pressures, 72% of retailers are implementing return fees or restrictions, yet 82% of consumers value free returns. Retailers must balance cost control with a positive consumer experience. Optimizing return processes, strengthening regulations, and enhancing brand loyalty are crucial to navigate this complex landscape.

02/04/2026 Logistics
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Amazon Expands Seller Refund Flexibility with Data Tools

Amazon Expands Seller Refund Flexibility with Data Tools

Amazon has upgraded its seller return tools, introducing a more flexible 'Returnless Refund' option. This allows sellers to set refund thresholds based on product price. A new Returns and Inventory Health dashboard provides insights into return reasons and recovery value. These enhancements help sellers better understand return patterns, optimize return management strategies, reduce operational costs, and improve customer satisfaction. The dashboard aims to empower sellers with data-driven insights to make informed decisions regarding returns and inventory recovery.

01/15/2026 Logistics
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Amazon Adjusts Returns Policy Highvalue Sellers Must Adapt

Amazon Adjusts Returns Policy Highvalue Sellers Must Adapt

Amazon US is implementing a new return policy, eliminating return exemptions for high-value items. All FBA/FBM sellers must uniformly use APRL. This policy will increase seller costs, financial pressure, and return risks. This article provides detailed strategies, including compliance preparation, cost control, after-sales service upgrades, and financial management, to help sellers address challenges and maintain stable operations. It emphasizes proactive measures to mitigate potential losses and optimize return processes under the new regulations.

01/26/2026 Logistics
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The Secret Weapon for Enhancing Warehouse Efficiency Logistics Order Batch Processing Strategy

The Secret Weapon for Enhancing Warehouse Efficiency Logistics Order Batch Processing Strategy

This article discusses how logistics order batching strategies can enhance warehouse efficiency and reduce labor costs by consolidating multiple orders and optimizing processing workflows. Effective batching strategies, such as scheduled picking and zoned picking, can significantly improve the accuracy and speed of order fulfillment while addressing challenges and risks during implementation, helping businesses meet the demands of the e-commerce industry.

07/23/2025 Warehousing
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An Post Optimizes Cross-border Parcel Data Processing Capabilities with Zephyr Solution

An Post Optimizes Cross-border Parcel Data Processing Capabilities with Zephyr Solution

An Post in Ireland has announced the adoption of Hurricane Commerce's Zephyr solution to enhance the electronic data quality of cross-border parcels, thereby improving its cross-border e-commerce service capabilities. Zephyr can process over 700 million requests daily and offers quick responses. This initiative aims to address emerging global postal compliance requirements while enhancing customer experience and operational efficiency.

07/23/2025 Logistics
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