Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon sellers are facing increasing return fraud, with cases of buyers successfully returning garbage after multiple orders, raising concerns about platform oversight. Issues like loopholes in the FBA return system, professional fraudsters abusing the rules, and AI-generated fake evidence are becoming more prominent. Sellers are urging the platform to implement a "buyer blacklist" feature and establish a more proactive defense mechanism to collectively address the escalating risk of return fraud. They are hoping for tighter regulations and better protection against these fraudulent activities.

02/03/2026 Logistics Industry Insights
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Amazon US Updates Return Policies Key Changes Explained

Amazon US Updates Return Policies Key Changes Explained

This article provides an in-depth analysis of Amazon US's return policy and process. It offers strategies for various return scenarios and shares practical tips for improving return efficiency. The aim is to help consumers handle returns efficiently and conveniently, protecting their rights. It covers key aspects of the return process, including eligibility, shipping, and refund timelines, empowering customers to navigate Amazon's return system effectively and resolve any potential issues smoothly.

02/06/2026 Logistics Encyclopedia
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Amazon Sellers Guide to FBA Lost Inventory Claims

Amazon Sellers Guide to FBA Lost Inventory Claims

This article provides an in-depth analysis of the Amazon FBA lost shipment claim process, covering four main claim scenarios: inbound discrepancies, loss/damage during return shipping, buyer returns not received, and loss/damage in storage/delivery. It also explains how to calculate compensation amounts and highlights important claim considerations. The goal is to help sellers understand the claim requirements, prepare necessary documentation, improve claim success rates, protect their rights, and avoid violating Amazon's policies.

12/31/2025 Logistics
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Overview of the Air Cargo Market Dynamics: Direct Flights and Shipment Receipt Information

Overview of the Air Cargo Market Dynamics: Direct Flights and Shipment Receipt Information

This article outlines the dynamics of the air freight market, focusing on direct flights and cargo reception information in Xi'an, Beijing, and other key cities. Understanding the stability and flexibility of various routes aids customers in planning international logistics and promotes the development of global trade. Major airlines are actively expanding services to meet the growing demand for cargo transport, providing diverse shipping solutions.

07/17/2025 Logistics
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Lightbulbscom Boosts Peak Season Output Without Adding Staff

Lightbulbscom Boosts Peak Season Output Without Adding Staff

LightBulbs.com doubled its throughput during peak season without adding staff by integrating a multi-carrier shipping platform and automated dimensioning technology. This solution streamlined shipping processes, improved freight cost accuracy, enabled real-time shipment visibility, and identified/recovered losses from carrier overcharges. The result was effective cost reduction and improved customer satisfaction. The automation and optimization of their logistics processes allowed them to handle the increased volume efficiently and effectively, demonstrating a significant return on investment.

01/26/2026 Logistics
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Guide to Equipment Release Validity and Container Return Procedures

Guide to Equipment Release Validity and Container Return Procedures

This article provides a detailed overview of the equipment interchange receipt (EIR) validity period and customs clearance return/empty container return procedures for major shipping companies. It serves as a practical guide to help foreign trade professionals avoid losses due to information asymmetry. The content covers specific regulations of companies such as Maersk, CMA CGM, and COSCO. Readers are reminded to verify the latest policies directly with the shipping lines. This information is critical for smooth logistics and cost-effective operations.

08/22/2025 Shipping Company Encyclopedia
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New Container Return Rules Risk Hefty Fines for Importers

New Container Return Rules Risk Hefty Fines for Importers

A new container return rule for shipping containers will take effect on July 7, 2025, mandating that containers be returned to their original pick-up location whenever possible. Non-compliant returns will incur substantial fees, with port returns costing $300 per container and other depots charging up to $1200. This article provides a detailed interpretation of the new regulations, offers practical tips to avoid penalties, and analyzes the impact on shippers, freight forwarders, shipping companies, and container yards. It aims to help stakeholders prepare in advance and avoid unnecessary losses.

07/03/2025 Logistics
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Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany has adjusted its return policy, implementing fees for packaging returns, differentiating return options based on seller type, and shortening the return period for certain electronics. Sellers need to optimize product descriptions, improve product quality and packaging, and handle returns flexibly. Staying informed about policy changes and implementing refined operational strategies are crucial for navigating these challenges. This includes proactively addressing potential return issues to minimize costs and maintain customer satisfaction in the German marketplace.

11/03/2025 Logistics
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Amazon FBM Sellers Gain from UPS Return Policy Change

Amazon FBM Sellers Gain from UPS Return Policy Change

Good news for Amazon FBM sellers! The return policy has been updated, and UPS has been temporarily added as a shipping option, helping sellers reduce return costs and improve operational efficiency. Understand the freight calculation rules, surcharges, and maximum limitations to seize opportunities, optimize operations, and maximize profits. This new policy allows for greater flexibility in returns and shipping, potentially streamlining the process and reducing financial burdens for FBM sellers using UPS.

01/04/2026 Logistics
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