Amazon Sellers Grapple with High Return Rates

Amazon Sellers Grapple with High Return Rates

The 'High Return Rate' tag on Amazon has drawn sellers' attention. This article delves into the criteria for determining this tag and analyzes its potential impact on sales. It provides six self-rescue strategies for sellers, including improving product quality, optimizing listings, upgrading packaging, strengthening after-sales service, being aware of malicious competition, and utilizing overseas warehouses. These strategies aim to help sellers effectively reduce return rates, enhance user experience, and achieve sustainable development.

12/30/2025 Logistics Industry Insights
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Ebay Expands Seller Control Over Return Policies

Ebay Expands Seller Control Over Return Policies

eBay's return policy is undergoing significant changes, granting sellers greater autonomy. The new policy allows sellers to customize return preferences, automate return requests, and even permit buyers to keep items while receiving a refund. This article provides an in-depth analysis of the new eBay regulations, guiding sellers on how to flexibly address return challenges and enhance store competitiveness. It explores the implications of these changes and offers strategies for sellers to optimize their return processes under the revised policy.

12/30/2025 Logistics Encyclopedia
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Amazon Tightens Return Rules for Thirdparty Sellers

Amazon Tightens Return Rules for Thirdparty Sellers

Amazon has updated its FBM return policy, automatically authorizing returns and mandating enrollment in the prepaid return label program, posing challenges for FBM sellers. Sellers need to proactively respond by optimizing products, improving service, and setting return rules to reduce return rates, increase profit margins, and adapt to Amazon's policy changes. This includes focusing on accurate product descriptions, high-quality packaging, and responsive customer service to minimize the need for returns and ensure a positive customer experience within the new framework.

01/19/2026 Logistics
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Amazon Tightens Return Rate Rules for Sellers

Amazon Tightens Return Rate Rules for Sellers

Amazon's new policy imposes stricter controls on products with high return rates, including adding labels and delisting ASINs. Sellers should check email notifications and "Voice of the Customer" reports. To reduce return rates, sellers should optimize listings, improve product quality, enhance packaging and shipping, and proactively address after-sales issues. Data analysis tools like ECPP ERP can help sellers identify problematic products and monitor risks, building automated protection capabilities. This proactive approach is crucial for maintaining a healthy Amazon business and avoiding penalties associated with excessive returns.

01/21/2026 Logistics Industry Insights
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Amazon FBM Sellers Gain from UPS Return Policy Change

Amazon FBM Sellers Gain from UPS Return Policy Change

Good news for Amazon FBM sellers! The return policy has been updated, and UPS has been temporarily added as a shipping option, helping sellers reduce return costs and improve operational efficiency. Understand the freight calculation rules, surcharges, and maximum limitations to seize opportunities, optimize operations, and maximize profits. This new policy allows for greater flexibility in returns and shipping, potentially streamlining the process and reducing financial burdens for FBM sellers using UPS.

01/04/2026 Logistics
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US Shipbuilding Plan Aims to Rival Chinas Shipping Dominance

US Shipbuilding Plan Aims to Rival Chinas Shipping Dominance

The United States plans to revitalize its shipbuilding industry through measures like tax cuts, aiming to weaken China's influence in global shipping. Potential policies include imposing fees on Chinese vessels and container cranes, and prioritizing berthing for American ships. This move could increase shipping costs and significantly impact the global shipping landscape. The US aims to regain competitiveness in shipbuilding and challenge China's dominance in maritime trade by incentivizing domestic production and potentially creating barriers for Chinese shipping interests.

11/03/2025 Logistics
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Shipping Costs from China to Malaysia Explained

Shipping Costs from China to Malaysia Explained

This article provides a detailed analysis of the cost factors involved in shipping parcels from China to Malaysia, including weight, dimensions, shipping method, service provider selection, and surcharges. It offers practical steps for calculating shipping costs and answers frequently asked questions, aiming to help readers complete international express delivery more economically and efficiently. It covers key aspects like choosing the right courier, understanding volumetric weight, and minimizing potential additional fees to ensure a smooth and cost-effective shipping experience.

02/02/2026 Logistics
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Amazon US Shoppers Face Complex Returns and Refusals Process

Amazon US Shoppers Face Complex Returns and Refusals Process

This article provides a detailed interpretation of Amazon US's refusal and return policies, covering applicable situations for refusal, return deadlines and reasons, responsibility for return shipping costs, and the refund process. It offers practical tips and answers to frequently asked questions, aiming to help consumers better understand and handle return and refund issues, and protect their rights. It clarifies the conditions under which a package can be refused, the acceptable timeframes for initiating a return, and the various reasons for which a return is permissible on the Amazon US platform.

02/06/2026 Logistics Encyclopedia
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Ecommerce Firms Face Challenges in International Returns

Ecommerce Firms Face Challenges in International Returns

This article provides an in-depth analysis of the international express return process, cost structure, and key considerations, offering a practical guide to avoid common pitfalls. It covers initiation, preparation, return shipment, and tracking. The article details various return costs and liability principles, and provides strategies for handling special circumstances. The aim is to help cross-border e-commerce sellers effectively control return costs and protect their rights. It serves as a comprehensive resource for navigating the complexities of international return shipping.

12/30/2025 Logistics Encyclopedia
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Shipping Companies Face FMC Investigation Over Risk of Penalties for Urging Return of Empty Containers or Refusing Export Services

Shipping Companies Face FMC Investigation Over Risk of Penalties for Urging Return of Empty Containers or Refusing Export Services

Due to labor shortages caused by the pandemic, ports in Southern California are severely congested. Shipping companies are eager to send empty containers back to Asia, potentially neglecting services for U.S. exporters. If the charges against the carriers are confirmed, the Federal Maritime Commission will impose fines, emphasizing the responsibility of the shipping industry to comply with laws and regulations.

07/23/2025 Logistics
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