Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon sellers are facing increasing return fraud, with cases of buyers successfully returning garbage after multiple orders, raising concerns about platform oversight. Issues like loopholes in the FBA return system, professional fraudsters abusing the rules, and AI-generated fake evidence are becoming more prominent. Sellers are urging the platform to implement a "buyer blacklist" feature and establish a more proactive defense mechanism to collectively address the escalating risk of return fraud. They are hoping for tighter regulations and better protection against these fraudulent activities.

02/03/2026 Logistics Industry Insights
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Amazon Shifts Return Label Fee Burden to Sellers

Amazon Shifts Return Label Fee Burden to Sellers

Amazon US is updating its self-fulfilled return policy. Starting January 14th, sellers will be responsible for shipping fee adjustments caused by inaccurate return label information. Sellers must ensure accurate product information, maintain valid return addresses, and monitor returned packages. Additionally, Amazon is partnering with Shutterstock to offer free image resources, helping sellers improve product presentation. Adhering to platform rules is crucial for long-term store operation. This change highlights the importance of accurate information and proactive management of returns for Amazon sellers.

01/04/2026 Logistics
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Amazon Sellers Face Pressure As Return Rates Rise

Amazon Sellers Face Pressure As Return Rates Rise

Amazon's planned introduction of a 'High Return Rate' label may negatively impact sellers, leading to trust issues, ranking drops, and profit erosion. Sellers should focus on quality control, optimize product descriptions, improve customer service, and be wary of malicious competition. It's crucial to stay informed about policy changes and proactively respond to them. This label could significantly affect seller performance, requiring adjustments to operational strategies to mitigate potential damage and maintain a positive standing within the Amazon marketplace.

12/29/2025 Logistics Industry Insights
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Amazon Warns Apparel Sellers of Rising Return Rates

Amazon Warns Apparel Sellers of Rising Return Rates

Amazon is issuing warnings to merchants, particularly apparel sellers, with 'high return rates.' This aims to reduce platform operating costs and enhance shopping transparency. This article delves into the causes of high return rates, explores the impact of the 'high return rate' label, and provides effective strategies for sellers to lower their return rates. The goal is to help sellers succeed in the competitive e-commerce market by improving product quality, providing accurate descriptions, and offering better customer service, ultimately leading to higher customer satisfaction and reduced return rates.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Face Challenges As Return Rates Surge

Amazon Sellers Face Challenges As Return Rates Surge

This article delves into the high return rates faced by Amazon sellers, particularly highlighting cases where clothing categories experience rates exceeding 40%. By analyzing common issues in packaging and product selection, it proposes solutions such as optimizing packaging, researching category return rates, and implementing refined operational strategies. The aim is to help sellers mitigate risks and improve profitability by addressing the root causes of high return rates and implementing proactive measures to enhance customer satisfaction and reduce the likelihood of returns.

12/29/2025 Logistics Industry Insights
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Amazon FBA Export Program Faces Rising Return Risks

Amazon FBA Export Program Faces Rising Return Risks

This article delves into the return risks associated with international orders fulfilled through Amazon's FBA Export program. It provides a detailed explanation of how return losses are calculated and offers optimization strategies and a guide on how to disable the program. The aim is to help sellers weigh the pros and cons, minimize potential losses, and achieve sustainable growth by effectively managing return risks in their international Amazon FBA operations. Ultimately, this empowers sellers to make informed decisions regarding FBA Export.

12/30/2025 Logistics
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High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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Global Shipping Resumes Key Fees and Logistics Tips

Global Shipping Resumes Key Fees and Logistics Tips

International express return processing is complex, and clarifying cost responsibility is crucial. This article details the return process, defines the responsibilities of the sender, recipient, and courier company, and provides practical considerations to help you avoid logistics disputes and reduce the risk of losses. It clarifies who is responsible for return shipping costs, customs duties, and other related expenses under different circumstances, offering guidance for navigating potential disagreements and ensuring fair resolution.

11/03/2025 Logistics Encyclopedia
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Guide to Managing International Air Freight Costs and Risks

Guide to Managing International Air Freight Costs and Risks

This paper delves into the international air freight return process, segmenting scenarios based on cargo customs clearance status. It details the application, approval, and customs clearance procedures. The study emphasizes the rules for bearing return shipping costs, highlighting the importance of responsibility attribution. Key considerations such as return timeliness and document retention are also addressed. The aim is to assist businesses in handling international air freight returns efficiently and compliantly, thereby minimizing trade risks.

01/29/2026 Logistics Encyclopedia
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Ozon Global Sellers Guide to Managing Returns and Refunds

Ozon Global Sellers Guide to Managing Returns and Refunds

This article provides an in-depth analysis of Ozon Global's return and refund policies, offering sellers a detailed operational guide. It covers return rules, operational procedures, and risk management strategies. The aim is to help sellers minimize return risks, improve operational efficiency, and succeed in the Ozon Global marketplace. This guide provides practical insights to navigate the complexities of Ozon's return process and optimize your business strategy for international sales.

02/03/2026 Logistics Encyclopedia
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