DHL Acquires Inmars Reverse Logistics Unit to Boost Ecommerce Returns

DHL Acquires Inmars Reverse Logistics Unit to Boost Ecommerce Returns

DHL Supply Chain's acquisition of Inmar Supply Chain Solutions aims to enhance reverse logistics capabilities in North America, addressing the surge in e-commerce returns. By integrating Inmar's resources, DHL will expand its service scope, improve technological strength, and enhance customer service capabilities to tackle the challenges and opportunities in reverse logistics. This acquisition signals a new round of consolidation and competition within the industry. The move is expected to provide more efficient and comprehensive solutions for handling returned goods, benefiting both retailers and consumers.

02/03/2026 Logistics
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Ebay Sellers Guide to Managing Disputes Protecting Reputation

Ebay Sellers Guide to Managing Disputes Protecting Reputation

eBay buyer-initiated disputes (cases) can negatively impact seller performance, including demotion due to high unresolved dispute rates. Sellers should respond promptly, communicate actively, handle refunds flexibly, and provide evidence to protect their rights. Preventive measures include accurate product descriptions, strict quality control, timely shipping, and proper packaging to minimize dispute occurrences.

01/05/2026 Logistics Encyclopedia
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South Korea Sellers Adapt to Coupangs Strict Return Policies

South Korea Sellers Adapt to Coupangs Strict Return Policies

This article addresses the return issues faced by Coupang sellers, particularly malicious returns, and provides detailed strategies for dealing with them. It starts with product selection and product descriptions to reduce the return rate. For malicious returns, it elaborates on effective methods such as collecting evidence and applying for platform intervention, aiming to help sellers reduce losses and improve operational efficiency. The guidance helps sellers navigate the challenges of returns and optimize their business practices on the Coupang platform.

12/31/2025 Logistics Encyclopedia
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Amazon Sellers Cut Return Rates to Improve Profits

Amazon Sellers Cut Return Rates to Improve Profits

This article delves into the common causes of Amazon returns, including inaccurate product descriptions, incorrect parameter information, unclear usage instructions, and logistical issues. It proposes corresponding solutions, emphasizing that sellers should effectively reduce return rates through data analysis, Listing optimization, product quality improvement, and enhanced customer service. By minimizing returns, sellers can increase profit margins and achieve sustainable growth on the Amazon platform. The focus is on practical strategies to address the root causes of returns and improve overall customer satisfaction.

01/04/2026 Logistics Encyclopedia
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Ebay Updates Return Policy Key Changes for US Sellers

Ebay Updates Return Policy Key Changes for US Sellers

eBay US has updated its return policy, requiring sellers to provide a US return address, free returns, or a 'refund only' option. This aims to enhance buyer experience and reduce cross-border return disputes. Sellers need to assess costs, optimize listings, improve service, and adapt flexibly to the new policy. This change impacts sellers who previously relied on international returns or other methods to handle returns on the eBay US platform. Understanding and implementing these changes is crucial for maintaining competitiveness.

01/27/2026 Logistics Industry Insights
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Container Export Customs Clearance Procedure Explained

Container Export Customs Clearance Procedure Explained

The customs clearance process for container exports involves four main steps: declaration, inspection, tax assessment, and release. Shippers must timely declare and prepare relevant documents, ensuring authenticity and accuracy, and complete customs declaration, tax payment, and inspection within the legally specified time. An effective operational process can significantly enhance clearance efficiency, especially in export tax refunds.

07/18/2025 Logistics Encyclopedia
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Amazon Sellers Adopt Proactive Refund Strategies

Amazon Sellers Adopt Proactive Refund Strategies

Amazon sellers can initiate proactive refunds after shipping, but they must adhere to reasonable and compliant standards. This operation is highly secure, with funds flowing through official channels, although sellers should be wary of fraudulent activities. Effective communication with customers is also key to successful refund processes, as it can enhance customer satisfaction and foster long-term relationships.

09/15/2025 Logistics Encyclopedia
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Integrated Trade Platforms Boost SME Global Growth

Integrated Trade Platforms Boost SME Global Growth

A foreign trade comprehensive service platform integrates services across the foreign trade process. It provides one-stop solutions for SMEs, including financing, customs clearance, tax refunds, logistics, and insurance. This helps reduce costs, improve efficiency, and mitigate risks, empowering businesses to expand into international markets. It serves as a powerful tool for SMEs engaging in international trade.

02/03/2026 Logistics Industry Insights
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A Comprehensive Guide to Post-declaration Procedures in Air Freight Export Customs Clearance in Beijing

A Comprehensive Guide to Post-declaration Procedures in Air Freight Export Customs Clearance in Beijing

This article provides a detailed analysis of the subsequent procedures following the declaration of air export customs declarations in Beijing. It covers customs declaration review, cargo inspection, document deletion and modification, issuance of export documents and tax refunds, as well as changes after closure. The operational details and precautions at each stage will help improve the work efficiency and professionalism of relevant personnel.

07/21/2025 Logistics Encyclopedia
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