Ecommerce Returns Spike As Supply Chain Strains Hit Retailers

Ecommerce Returns Spike As Supply Chain Strains Hit Retailers

The Reverse Logistics Association survey indicates a surge in e-commerce returns during peak season. Coupled with the ongoing supply chain crisis, retailers face increasing cost pressures. Strategies to mitigate these challenges include optimizing product information, simplifying return processes, strengthening return management, and leveraging data analytics. Fine-grained operation is crucial for retailers to break through the current situation and improve profitability. Effective reverse logistics management is becoming increasingly important for maintaining customer satisfaction and minimizing financial losses.

01/19/2026 Logistics
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3pls Capitalize on Rising Ecommerce Returns Through Reverse Logistics

3pls Capitalize on Rising Ecommerce Returns Through Reverse Logistics

The surge in e-commerce returns has made reverse logistics a new profit center for businesses. Third-party logistics (3PL) providers, with their specialized expertise, help companies efficiently manage return processes, reduce operating costs, and improve customer satisfaction. Effective reverse logistics operations can double profits, and the Asian market holds immense potential. Businesses should seize this opportunity to optimize their reverse logistics strategies and leverage 3PL partnerships for competitive advantage in managing the growing volume of e-commerce returns.

01/20/2026 Logistics Industry Insights
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Amazon Tightens FBM Returns Policy Ahead of 2026 Deadline

Amazon Tightens FBM Returns Policy Ahead of 2026 Deadline

Amazon's FBM return policy will be adjusted on January 26, 2026. The refund processing period will be extended, and refunds will be automatically issued after the deadline, resulting in the loss of SAFE-T claim eligibility. Sellers need to optimize their processes to avoid potential risks associated with the new policy and ensure timely handling of return requests to maintain claim eligibility.

01/23/2026 Logistics
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Ecommerce Returns Cut Holiday Profits As Logistics Strain Grows

Ecommerce Returns Cut Holiday Profits As Logistics Strain Grows

A CBRE report reveals the reverse logistics pressure stemming from the holiday season e-commerce return surge, estimating the value of online returned goods could reach up to $41.6 billion. The report emphasizes that the retail industry needs to optimize return processes, improve efficiency, and reduce costs. Collaboration with third-party logistics providers is crucial for retailers to differentiate themselves in a highly competitive market. Efficient reverse logistics management is key to mitigating the impact of returns and maintaining profitability.

02/04/2026 Logistics Industry Insights
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Ecommerce Returns Drive Reverse Logistics Boom in Supply Chains

Ecommerce Returns Drive Reverse Logistics Boom in Supply Chains

High e-commerce return rates are making reverse logistics a key focus for retailers. By partnering with 3PLs and leveraging predictive analytics, retailers can transform reverse logistics challenges into opportunities. Future warehouse design trends, such as ultra-high ceilings, while improving space utilization, also present new equipment and management challenges. The ultimate goal is to optimize the returns process, enhance customer satisfaction, and achieve a circular economy. This requires efficient handling of returned goods and minimizing waste throughout the reverse supply chain.

02/04/2026 Logistics Industry Insights
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Ozon Global Sellers Guide to Managing Returns and Refunds

Ozon Global Sellers Guide to Managing Returns and Refunds

This article provides an in-depth analysis of Ozon Global's return and refund policies, offering sellers a detailed operational guide. It covers return rules, operational procedures, and risk management strategies. The aim is to help sellers minimize return risks, improve operational efficiency, and succeed in the Ozon Global marketplace. This guide provides practical insights to navigate the complexities of Ozon's return process and optimize your business strategy for international sales.

02/03/2026 Logistics Encyclopedia
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Shopee Sellers Gain Clarity on Returns and Dispute Rules

Shopee Sellers Gain Clarity on Returns and Dispute Rules

This article, from a data analyst's perspective, provides an in-depth analysis of Shopee's return and refund policy, offering actionable strategies to help sellers effectively handle disputes and protect their rights. Covering rule interpretation, process analysis, practical strategies, data-driven insights, and case studies, the aim is to build a robust return and refund management system and improve operational efficiency. This guide empowers sellers to navigate the complexities of Shopee returns, minimize losses, and enhance customer satisfaction through proactive dispute resolution.

02/05/2026 Logistics Encyclopedia
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Shopee Mall Sellers Guide to Streamlining Returns Cutting Losses

Shopee Mall Sellers Guide to Streamlining Returns Cutting Losses

This article provides an in-depth analysis of the Shopee Mall return and refund mechanism, offering a comprehensive practical guide covering buyer return reasons, platform processing flows, and seller response strategies. It emphasizes the importance of data analysis to help sellers optimize the return process, reduce losses, and improve customer satisfaction, ultimately leading to increased store performance. The guide aims to equip sellers with the knowledge and tools necessary to effectively manage returns and refunds within the Shopee ecosystem.

02/05/2026 Logistics Encyclopedia
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Malaysia Exporters Face Challenges in Shipping Returns to China

Malaysia Exporters Face Challenges in Shipping Returns to China

This article provides a detailed guide for returning goods from Malaysia to China. It analyzes the advantages and disadvantages of international express companies and domestic forwarding companies. The article standardizes the return process, explains the calculation of shipping costs, and highlights important considerations. The aim is to help readers successfully complete cross-border returns from Malaysia to China, ensuring a smooth and efficient process.

02/05/2026 Logistics
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Amazon US Shoppers Face Complex Returns and Refusals Process

Amazon US Shoppers Face Complex Returns and Refusals Process

This article provides a detailed interpretation of Amazon US's refusal and return policies, covering applicable situations for refusal, return deadlines and reasons, responsibility for return shipping costs, and the refund process. It offers practical tips and answers to frequently asked questions, aiming to help consumers better understand and handle return and refund issues, and protect their rights. It clarifies the conditions under which a package can be refused, the acceptable timeframes for initiating a return, and the various reasons for which a return is permissible on the Amazon US platform.

02/06/2026 Logistics Encyclopedia
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