Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
Read More
Shopee Payment Guide for Southeast Asian Sellers

Shopee Payment Guide for Southeast Asian Sellers

This article provides a detailed analysis of Shopee's payment collection process and payment methods. It compares the advantages and disadvantages of Payoneer and PingPong, and offers information on settlement currencies and disbursement cycles for various Shopee sites. Furthermore, it summarizes key precautions and tips to avoid common pitfalls in payment collection, helping Shopee sellers efficiently and securely receive payments and succeed in cross-border e-commerce. The guide aims to empower sellers to navigate the complexities of international payments effectively.

01/06/2026 International Settlement
Read More
Tiktok Tests Hybrid Store Model for Overseas Expansion

Tiktok Tests Hybrid Store Model for Overseas Expansion

This paper provides an in-depth comparison of TikTok's semi-closed loop central store model and the standard semi-closed loop model, focusing on key differences in store ownership, product category restrictions, and fund settlement methods. The aim is to assist merchants in selecting the most suitable TikTok semi-closed loop model based on their specific business characteristics, financial strength, and risk tolerance. This will enable them to better expand into overseas markets by making informed decisions about their TikTok e-commerce strategy.

12/30/2025 Logistics Industry Insights
Read More
Fedex Pays 228M in Contractor Misclassification Case

Fedex Pays 228M in Contractor Misclassification Case

The $228 million FedEx settlement highlights the controversy surrounding the independent contractor model, sparking reflection on corporate employment practices, labor rights, and the industry's future. While this model can reduce costs, it may also compromise worker rights. Moving forward, the logistics industry needs to balance compliance, employee well-being, and consumer interests to achieve sustainable growth. This case underscores the need for careful consideration of the ethical and legal implications of different employment models within the evolving landscape of logistics and delivery services.

01/15/2026 Logistics
Read More
Guide to Streamlining Ocean Freight for Crossborder Ecommerce

Guide to Streamlining Ocean Freight for Crossborder Ecommerce

This article analyzes the international sea freight booking process for cross-border e-commerce from a data analyst's perspective, offering solutions for freight forwarder selection and process optimization. It covers demand analysis, booking requests, space confirmation, container loading and customs declaration, and bill of lading settlement. The article emphasizes freight forwarder selection criteria such as qualification verification, service matching, and reputation assessment. The aim is to help cross-border e-commerce sellers complete sea freight booking efficiently and at a lower cost.

01/15/2026 Logistics Encyclopedia
Read More
Freight Forwarding Challenges Persist at Shenzhen Port

Freight Forwarding Challenges Persist at Shenzhen Port

This article focuses on freight forwarding and consolidation in Shenzhen Port, analyzing recent hot topics of user concern. It covers aspects like policies and regulations, port operations, fee settlement, logistics timeliness, and customs clearance. The importance of experience sharing platforms is emphasized, and solutions are proposed for freight forwarding companies to improve service quality. The aim is to help businesses solve practical operational problems and support foreign trade development. This analysis provides valuable insights for navigating the complexities of Shenzhen Port's freight forwarding landscape.

08/22/2025 Port Encyclopedia
Read More
Guide to Streamlining Air Cargo with Charter Flights

Guide to Streamlining Air Cargo with Charter Flights

This article details the processes, responsibility divisions, and key considerations for air cargo charter and block space agreement (BSA) transportation. It covers charter application, contract signing, transport documents, escort arrangements, tonnage utilization, liability, and cost settlement. The characteristics of BSA are also briefly described. This aims to provide a practical guide for professionals involved in air freight operations, particularly concerning full aircraft charters and securing guaranteed space on scheduled flights. The guide focuses on ensuring smooth and efficient cargo transportation while clearly defining responsibilities and financial aspects.

09/26/2025 Logistics Encyclopedia
Read More
Transforming Customs Declarations Enhancing Trade Efficiency and Regulation in China

Transforming Customs Declarations Enhancing Trade Efficiency and Regulation in China

This article provides a detailed analysis of the key changes between the old and new customs declarations, emphasizing the impact of removed and added content on businesses. The removal of items like the original approval number and settlement certificate aims to simplify the declaration process. The addition of special relationship confirmation and a unified social credit code further enhances tax management and trade transparency. Changes in naming and optimization of product categories improve overall operational convenience, contributing to the continuous improvement of the trade environment.

07/28/2025 Customs Knowledge
Read More
Global Airfare Pricing Standardized Under IATA Exchange Rates

Global Airfare Pricing Standardized Under IATA Exchange Rates

The IATA Rate of Exchange (IROE) is a crucial tool for airlines in constructing international airfares. It provides a monthly updated industry-standard exchange rate, used to build local currency fares based on the Neutral Unit of Construction (NUC). This minimizes losses from currency fluctuations, enhances fare calculation efficiency, and reduces settlement disputes. It's suitable for technical personnel and managers. Available in TXT or CSV formats, and offers member discounts. It is essential for accurate and efficient international ticket pricing and currency conversion within the airline industry.

01/05/2026 Exchange Rate Query
Read More
Li Ziqi Returns Will She Join Live Commerce Trend

Li Ziqi Returns Will She Join Live Commerce Trend

Li Ziqi and Weinian have reached a settlement, with Li Ziqi regaining control of her IP, signaling her imminent return. Facing challenges such as rapid influencer turnover and declining influence, can Li Ziqi regain her former glory? Live streaming e-commerce may be key to breaking the deadlock. The future cooperation model between the two parties, the division of commercial interests, and whether they will enter the live streaming e-commerce market are attracting significant attention. Her comeback strategy is highly anticipated in the competitive influencer landscape.

01/06/2026 Logistics Industry Insights
Read More