Supply Chain Digital Twins Risk Growth by Overlooking Customers

Supply Chain Digital Twins Risk Growth by Overlooking Customers

Gartner's research indicates that while most enterprises are actively exploring Digital Supply Chain Twins (DSCT), few plan to incorporate Digital Twins of Customers (DToC) into their strategies. This oversight may hinder the full potential of digital twin technology. Businesses need to shift their perspective, placing the customer at the core, and enhance data collection and analysis. Building a customer-centric digital twin ecosystem is crucial to unlocking the true value of digital twins and gaining a competitive advantage. Prioritizing customer understanding within the digital twin framework is essential for maximizing its impact.

01/29/2026 Logistics Industry Insights
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Digital Twin Supply Chains Face Customer Data Loss Risks

Digital Twin Supply Chains Face Customer Data Loss Risks

Gartner research indicates that many organizations implementing Digital Supply Chain Twins (DSCT) overlook the Digital Twin of the Customer (DToC). This can lead to missed growth opportunities and customer churn. Companies should integrate DSCT with DToC to build a customer-centric digital twin strategy. By collecting customer data, building customer profiles, and optimizing the supply chain based on customer insights, businesses can fully leverage the potential of digital twin technology and gain a competitive advantage. A holistic approach that considers both supply chain and customer perspectives is crucial for maximizing the benefits of digital twins.

01/29/2026 Logistics Industry Insights
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Realtime Inventory Tracking Boosts Supply Chain Efficiency

Realtime Inventory Tracking Boosts Supply Chain Efficiency

This paper delves into the core value of in-transit inventory visibility, including improving profit margins, optimizing resource allocation, enhancing customer service levels, and preventing potential delays. It analyzes the key steps to achieve visibility, emphasizing technology selection, data integration, visualization tool development, partner collaboration, and continuous improvement. Through case studies, it showcases successful practical applications and significant results of in-transit inventory visibility.

01/29/2026 Logistics Industry Insights
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Global Supply Chain Resilience Weakens Amid Rising Uncertainty

Global Supply Chain Resilience Weakens Amid Rising Uncertainty

The ASCM and KPMG Supply Chain Stability Index indicates improvements in the global supply chain, but risks persist. Lessons from 2025 suggest that investment, data-driven approaches, and inland transportation are crucial for enhancing supply chain resilience. Companies should closely monitor the index, proactively address potential risks, and build more resilient supply chain systems. The index serves as a valuable tool for organizations navigating the complexities of global supply chains and mitigating potential disruptions.

01/29/2026 Logistics Industry Insights
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Key Logistics Roles Warehouse Supervisor to Account Manager

Key Logistics Roles Warehouse Supervisor to Account Manager

This article provides an in-depth analysis of the roles and responsibilities of three key positions in the logistics industry: Warehouse Supervisor, Operations Manager, and Key Account Manager. The aim is to help readers understand the characteristics of different logistics roles, enabling them to better plan their career development. The analysis covers required skills, daily tasks, and career progression opportunities within each role, offering valuable insights for individuals seeking to enter or advance within the logistics sector.

01/30/2026 Warehousing
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Swazi Lilangeni Volatility Against US Dollar Sparks Analysis

Swazi Lilangeni Volatility Against US Dollar Sparks Analysis

The exchange rate between the Swiss Lira (SZL) and the US Dollar (USD) has been unstable in recent years. Latest data indicates that 10 Swiss Lira is approximately equivalent to 0.5625 US Dollars. This article analyzes the performance of the exchange rate, its influencing factors, and the tools and services for managing foreign exchange, providing valuable information support for multinational transactions.

08/19/2025 Exchange Rate Query
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