Amazon Tightens Return Rate Rules for Sellers

Amazon Tightens Return Rate Rules for Sellers

Amazon's new policy imposes stricter controls on products with high return rates, including adding labels and delisting ASINs. Sellers should check email notifications and "Voice of the Customer" reports. To reduce return rates, sellers should optimize listings, improve product quality, enhance packaging and shipping, and proactively address after-sales issues. Data analysis tools like ECPP ERP can help sellers identify problematic products and monitor risks, building automated protection capabilities. This proactive approach is crucial for maintaining a healthy Amazon business and avoiding penalties associated with excessive returns.

01/21/2026 Logistics Industry Insights
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CPG and Retail Firms Adapt SOP to Market Volatility

CPG and Retail Firms Adapt SOP to Market Volatility

The consumer goods and retail industry is highly competitive, making efficient Sales & Operations Planning (S&OP) crucial. This paper explores how to optimize the S&OP process to achieve more accurate demand forecasting, optimized resource allocation, efficient production delivery, and collaborative cross-departmental cooperation. Companies should leverage advanced technologies and a culture of continuous improvement to build a more resilient and competitive S&OP system, thereby maintaining a leading position in the rapidly changing market. This includes improving forecast accuracy, resource allocation, and cross-functional collaboration.

01/28/2026 Logistics Industry Insights
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Chewy Loses 40M Revenue Amid Supply Chain Disruptions

Chewy Loses 40M Revenue Amid Supply Chain Disruptions

Pet e-commerce giant Chewy lost $40 million in sales due to out-of-stock issues, highlighting the importance of inventory management amidst supply chain challenges. This analysis explores the reasons behind these stockouts, Chewy's responses, and delves into effective inventory management strategies, influencing factors, and future trends. Drawing inspiration from Walmart's successful practices, it offers valuable insights for retailers navigating supply chain risks. The case emphasizes the critical need for robust inventory control to mitigate losses and maintain customer satisfaction in the competitive e-commerce landscape.

01/29/2026 Logistics Industry Insights
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Guide to Cutting Costs in US FBA Ocean Freight

Guide to Cutting Costs in US FBA Ocean Freight

This article provides an in-depth analysis of each stage of FBA ocean freight to the United States, including logistics company selection, cargo preparation, ocean freight booking, customs clearance and delivery, and after-sales service. It aims to help sellers reduce costs, improve efficiency, successfully enter the US market, and maximize profits. The article covers key considerations for navigating the complexities of FBA shipping and offers practical advice for optimizing the entire process from origin to fulfillment within the Amazon ecosystem in the US.

01/26/2026 Logistics Encyclopedia
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Consumer Goods Firms Boost Profitability with Optimized SOP

Consumer Goods Firms Boost Profitability with Optimized SOP

The consumer goods and retail industry faces a rapidly changing market environment, making optimized Sales and Operations Planning (S&OP) crucial. This paper delves into the core role, key elements, and optimization strategies of S&OP within the industry, emphasizing the importance of cross-departmental collaboration, technology application, and scenario planning. By implementing efficient S&OP processes, companies can enhance market responsiveness, optimize resource allocation, and ultimately improve profitability. Effective S&OP enables better alignment between supply and demand, leading to improved service levels and reduced costs.

01/28/2026 Logistics Industry Insights
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Flexible Automation Boosts Warehouse Efficiency for Ecommerce Surge

Flexible Automation Boosts Warehouse Efficiency for Ecommerce Surge

Faced with surging e-commerce orders and labor shortages, warehouse operations face significant challenges. This paper analyzes challenges like safe restarts, labor issues, growing customer demands, and multiple sales peaks. It explores flexible automation solutions, particularly the advantages of collaborative robots. By assessing processes, setting goals, selecting solutions, deploying incrementally, and continuously optimizing, businesses can leverage automation to reshape warehouse operations and prepare for peak e-commerce seasons. This approach allows for a more agile and responsive warehouse environment capable of handling increased volume and complexity.

01/26/2026 Warehousing
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Crossborder Ecommerce Boosts Charging Pile Exports Globally

Crossborder Ecommerce Boosts Charging Pile Exports Globally

This article focuses on the cross-border e-commerce charging pile export service ecosystem, analyzing the opportunities and value it brings to Chinese sellers. This ecosystem provides a one-stop solution covering various aspects, including product manufacturing, international certification, cross-border logistics, platform integration, and after-sales service. It aims to lower the barriers and risks for Chinese sellers entering overseas markets, helping them seize opportunities in emerging markets. The service streamlines the export process and provides crucial support for navigating international regulations and consumer demands.

01/26/2026 Logistics Encyclopedia
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Fedex Launches Ecommerce Support for Small Businesses

Fedex Launches Ecommerce Support for Small Businesses

FedEx launched FedEx Fulfillment to help SMEs in e-commerce break free from reliance on Amazon. It offers customized logistics solutions to enhance brand image and expand sales channels. Compared to Amazon, FedEx boasts professional logistics experience, an independent third-party position, and flexible customization. SMEs should seize this opportunity to explore suitable logistics solutions and embrace new possibilities. This service aims to empower smaller online businesses with greater control over their supply chain and customer experience, offering an alternative to Amazon's fulfillment services.

01/28/2026 Logistics Industry Insights
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Ribbed Down Jackets Drive Shenzhen Couples Ecommerce Boom

Ribbed Down Jackets Drive Shenzhen Couples Ecommerce Boom

Shenzhen-based couple behind "alright then" capitalized on the niche trend of "ribbed down jackets," growing their Taobao store to over 100 million RMB in annual sales and reaching the top spot within four years. Their success stems from a keen insight into fashion trends, rapid supply chain response, and the support of e-commerce platforms. This case reveals the synergy between design thinking, platform prediction, and merchant iteration behind niche trends, highlighting how these elements work together to drive success in the online retail market.

01/27/2026 Logistics Industry Insights
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Global Baby and Mother Care Market Growth Strategies Unveiled

Global Baby and Mother Care Market Growth Strategies Unveiled

The global maternity and baby market continues to expand. This article analyzes the characteristics and opportunities in four major regional markets: North America, Europe, Asia-Pacific, and Latin America. It identifies four key consumer trends: health and safety, premium personalization, sustainability and environmental protection, and the rising role of fathers in childcare. Furthermore, it highlights the three major challenges facing overseas expansion in the maternity and baby market: regulations, trust, and transportation & after-sales service. The importance of independent websites in brand breakthrough is also emphasized.

01/27/2026 Logistics Industry Insights
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