CSX Names New COO to Address Operational Challenges
CSX Transportation is undergoing a high-level personnel change, with James Foote, a former colleague of Harrison, appointed as Chief Operating Officer. The focus is on whether he can quell the operational chaos caused by the implementation of Precision Scheduled Railroading (PSR). This adjustment may indicate that CSX will continue to adhere to the PSR reform path. However, the challenge remains: how to balance efficiency improvements with the quality of customer service. The success of Foote's appointment will hinge on navigating this delicate balance and restoring stability to CSX's operations.









