Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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Global Trade Seeks Faster International Shipping Solutions

Global Trade Seeks Faster International Shipping Solutions

International express delivery time is crucial for foreign trade. This article analyzes five key factors affecting delivery time: transportation, express company performance, customs clearance efficiency, cargo attributes, and destination conditions. We offer strategies to accelerate delivery, helping foreign traders accurately control delivery times and improve customer satisfaction. Understanding these factors and implementing optimization techniques can significantly impact the success of international trade operations.

Guidelines for Choosing an International Air Freight Forwarder in Beijing

Guidelines for Choosing an International Air Freight Forwarder in Beijing

This article explores the factors to consider when choosing an air freight forwarder in Beijing, emphasizing the balance between service quality and price. It suggests that customers analyze their own needs and pay attention to customs clearance efficiency and problem-solving capabilities to find the most suitable freight forwarder. Additionally, good communication and trust are fundamental to successful collaboration.

07/21/2025 Logistics
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8 Effective Techniques for Freight Forwarders to Improve Cargo Acquisition

8 Effective Techniques for Freight Forwarders to Improve Cargo Acquisition

This article summarizes eight key techniques for freight forwarders to enhance cargo acquisition efficiency. These include treating customers sincerely, establishing pricing advantages, consistently focusing on customers, maintaining good customs relationships, improving document capabilities, building strong ties with shipping and insurance companies, and identifying potential clients. Through effective communication and service, freight forwarders can gain a competitive edge in a fierce market.

07/21/2025 Logistics
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Tips to Avoid Lowcost Shipping Scams Pick Reliable Freight Forwarders

Tips to Avoid Lowcost Shipping Scams Pick Reliable Freight Forwarders

This article explores how to identify low-price traps in international shipping and the methods for selecting legitimate freight forwarders. It emphasizes the diversity of price traps and the necessity of qualifications and service terms of legitimate freight forwarders. Through clear standards and recommendations, it assists cargo owners in making informed choices in a complex market environment.

China Cuba Launch First Direct Freight Route to Expand Trade

China Cuba Launch First Direct Freight Route to Expand Trade

On June 25, 2025, China and Cuba launched their first regular international freight route, operating twice a week with a cargo capacity of 20 tons per trip. This new service significantly shortens the transportation time to within 24 hours, greatly facilitating trade development between the two countries.

07/02/2025 Logistics
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JD Logistics Opens Wuhuhanoi Air Freight Route to Boost Trade

JD Logistics Opens Wuhuhanoi Air Freight Route to Boost Trade

JD Logistics has launched an international route from Wuhu to Hanoi, Vietnam, facilitating bilateral trade with 2-3 flights per week and a maximum single trip cargo capacity of 20 tons, taking only 3 hours each way. This route will help Chinese goods enter the Vietnamese market and vice versa, promoting the development of global logistics networks.

08/07/2025 Logistics
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