Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Dreame Technology partners with Shulex AI to significantly enhance the global user service experience by implementing an AI customer service system. This AI-powered solution not only improves problem-solving efficiency but also overcomes multilingual communication barriers, ensuring data security and service quality. This collaboration exemplifies a successful case of "Made in China" going global, providing valuable insights for other companies looking to expand their international reach.

01/27/2026 Logistics Industry Insights
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Carleton University IATA Launch Air Transport Policy Certificate

Carleton University IATA Launch Air Transport Policy Certificate

The Air Transportation Principles and Policy Professional Certificate program, a collaboration between IATA and Carleton University, aims to provide professionals with a comprehensive understanding of governmental policies impacting civil aviation. Through five online courses, the program enhances participants' influence within the industry, cultivates public sector insights, and fosters private sector advantages, ultimately enabling greater success in the field of aviation policy. This program is designed to equip individuals with the knowledge and skills necessary to navigate the complex landscape of aviation regulations and contribute effectively to the industry's development.

11/03/2025 Logistics
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WCO Launches Online AEO System to Boost Trade Efficiency

WCO Launches Online AEO System to Boost Trade Efficiency

The World Customs Organization (WCO) has launched a new online AEO Information Query System (OAC), replacing traditional paper compilations. This system offers advantages such as dedicated access, structured information, multi-dimensional analysis, and standardized data management. The OAC aims to improve the efficiency and quality of AEO information management, promoting global trade security and facilitation. WCO members and the private sector have expressed high appreciation for the system and look forward to its future development.

12/30/2025 Customs Knowledge
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Amazon Sellers Products Pulled Over EU Energy Label Violations

Amazon Sellers Products Pulled Over EU Energy Label Violations

Attention Amazon EU sellers! New EU EPR energy efficiency label regulations are in effect, and non-compliant products risk being removed from listings. This article details the definition, scope, registration process, and Amazon upload methods for EPR energy efficiency labels, helping you avoid risks and operate in compliance within the European market. Shinan Cross-border Logistics Navigation provides professional consulting to help your products smoothly enter the European market.

01/04/2026 Customs Knowledge
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Amazon Sellers Face Challenges in Germanys WEEE Compliance

Amazon Sellers Face Challenges in Germanys WEEE Compliance

This article delves into the chaos of the German WEEE registration market, revealing key issues such as the qualification review of authorized representatives and quota limitations. It provides practical advice on selecting agents, planning registration, and checking status, helping sellers avoid risks and successfully complete German WEEE registration to safeguard their European business. The article aims to guide sellers through the complexities and ensure compliance with German regulations, ultimately protecting their operations in the European market.

01/05/2026 Logistics Encyclopedia
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New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Aviation Safety Relies on Iatas Dangerous Goods Training

Aviation Safety Relies on Iatas Dangerous Goods Training

IATA DGR Initial Training is designed for personnel handling dangerous goods. It covers identification, packaging, documentation, and other key aspects to ensure safety in air transport. Upon successful completion, participants receive an IATA certificate valid for 24 months. The training equips individuals with the necessary knowledge and skills to comply with IATA regulations and handle dangerous goods safely and efficiently, minimizing risks associated with their transportation by air.

01/20/2026 Logistics Encyclopedia
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IATA Launches Aviation Safety Risk Management Simulation

IATA Launches Aviation Safety Risk Management Simulation

The IATA Safety Risk Management (SRM) simulation course combines theoretical learning with practical exercises to help participants master the core principles and key skills of safety risk management. The course covers critical areas such as risk identification, assessment, and control, and provides a highly realistic simulation environment. This allows participants to improve their decision-making abilities and teamwork skills in a risk-free setting, cultivate a proactive safety culture, and ultimately enhance operational safety levels to achieve operational excellence.

01/20/2026 Logistics Industry Insights
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Safetpak Enhances Dangerous Goods Transport Safety

Safetpak Enhances Dangerous Goods Transport Safety

Saf-T-Pak Inc., a Canadian provider of dangerous goods transportation packaging solutions, is an IATA Platinum Partner. The company offers packaging design, manufacturing, and compliance consulting services that meet international standards. They are dedicated to providing safe and reliable dangerous goods transportation solutions for the medical, pharmaceutical, and research industries. Their services aim to reduce transportation risks and ensure the safe delivery of goods. Saf-T-Pak focuses on compliance and safety throughout the entire transportation process.

01/20/2026 Logistics Encyclopedia
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IATA Workshop Advances Aviation Safety Standards

IATA Workshop Advances Aviation Safety Standards

The IATA Safety Management System Workshop helps aviation executives master ICAO/EASA standards, improve risk management, prevent accidents, build a superior safety culture, and enhance competitiveness. Participants will gain insights into implementing and maintaining a robust SMS, ensuring compliance, and fostering a proactive approach to safety. The workshop covers key elements of SMS, including hazard identification, risk assessment, safety assurance, and safety promotion. By attending, aviation leaders can strengthen their organization's safety performance and contribute to a safer aviation industry.

01/27/2026 Logistics Encyclopedia
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