Fedex Freight Opens New Alberta Hub to Expand Western Canada Service

Fedex Freight Opens New Alberta Hub to Expand Western Canada Service

FedEx Freight has opened a new service center in Alberta, Canada, aimed at improving logistics efficiency and service capabilities in Western Canada. This strategic hub will reduce transit times, increase flexibility, and expand service coverage, positively impacting the Canadian logistics market and helping local businesses expand. The new facility enhances FedEx's network and provides improved access to key markets for customers shipping within and across Western Canada. It represents a significant investment in the region's infrastructure and demonstrates FedEx's commitment to supporting economic growth.

02/11/2026 Logistics
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Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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US Service Sector Hits Record High in May Amid Demand Surge

US Service Sector Hits Record High in May Amid Demand Surge

The US Services PMI hit a record high of 64 in May, signaling a robust economic recovery. All 18 industries reported growth, driven by pent-up demand. However, supply chain bottlenecks, labor shortages, and inflationary pressures pose significant challenges. Experts anticipate a potential pullback in the future, but overall demand remains strong. Policymakers should focus on addressing structural issues to ensure sustainable growth. The strong PMI indicates a vibrant services sector, but the underlying constraints need careful monitoring to avoid hindering long-term economic progress.

US Service Sector Growth Hits Twoyear Low Amid Eased Recession Concerns

US Service Sector Growth Hits Twoyear Low Amid Eased Recession Concerns

The US Services PMI hit a two-and-a-half-year low, indicating a slowdown in growth, although it remains in expansion territory. Slower order growth, employment contraction, and rising prices are key challenges. Experts believe that the risk of economic recession is manageable, with inflation and interest rates being crucial influencing factors. Future attention should be focused on inflation trends and the Federal Reserve's interest rate policy. Despite the slowdown, the services sector continues to contribute to overall economic activity, but its performance warrants close monitoring.

Logistics Firms Honored for Service Excellence in Quest for Quality Awards

Logistics Firms Honored for Service Excellence in Quest for Quality Awards

The Quest for Quality Award from *Logistics Management* magazine is a key benchmark for service quality in the logistics industry. This paper delves into the award's selection mechanism and evaluation criteria, revealing core customer needs regarding logistics services. It provides data-driven insights for companies to improve service quality and grasp industry trends. The analysis of the award highlights the importance of understanding customer perceptions and adapting strategies to meet evolving expectations within the competitive logistics landscape.

Wanbang Logistics Improves Customer Pickup Efficiency

Wanbang Logistics Improves Customer Pickup Efficiency

Wanbang Logistics software upgrade delivers an efficient and convenient customer self-pickup solution. It enhances customer satisfaction, reduces operational costs, and strengthens competitiveness through clear map guidance, intelligent pickup notifications, streamlined processes, and flexible configuration options. Mobile office functionality enables self-pickup business processing anytime, anywhere. This upgrade aims to improve efficiency and provide a better experience for both businesses and their customers regarding self-pickup orders.

Haikou Introduces Convenient Luggage Storage for Tourists

Haikou Introduces Convenient Luggage Storage for Tourists

This article provides a comprehensive guide to luggage storage in Haikou, covering various options such as hotel storage, train station/airport storage, self-service lockers, third-party platforms, and local residential areas. It also addresses important storage precautions and frequently asked questions. The aim is to help tourists easily solve their luggage problems and enjoy a hassle-free trip to Haikou. This guide offers practical advice to ensure a smooth and convenient travel experience by eliminating the burden of carrying heavy bags.

ISAGO Checklist Enhances Ground Handling Compliance Efficiency

ISAGO Checklist Enhances Ground Handling Compliance Efficiency

The ISAGO Checklist allows for a quick assessment of ground handling compliance, improving efficiency, reducing costs, and enhancing trust. It facilitates self-assessment and software service upgrades. This tool helps organizations quickly identify areas where they meet or fall short of ISAGO standards, enabling them to proactively address compliance gaps. By streamlining the audit process, it saves time and resources while providing a clear picture of operational adherence to industry best practices. Ultimately, it contributes to safer and more reliable ground handling operations.

Coupang Enhances Seller Tools with Selfservice CGF Link Updates

Coupang Enhances Seller Tools with Selfservice CGF Link Updates

Coupang has launched a self-service modification feature in the CGF backend, streamlining the product information modification process and boosting seller operational efficiency. Sellers can now directly modify product details in the backend, eliminating the need for cumbersome form submissions. This article provides a detailed explanation of the new feature's specific operational steps, precautions, and significant implications, empowering sellers to operate efficiently and enhance their competitiveness. This update simplifies processes and saves valuable time for sellers on the Coupang platform.

01/06/2026 Logistics
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Amazon Suspends More Sellers in Brand Policy Crackdown

Amazon Suspends More Sellers in Brand Policy Crackdown

On September 23rd, Amazon conducted another large-scale account suspension, impacting tens of thousands of sellers, primarily due to brand association. This report delves into various association types, including multi-store authorization, malicious follow-selling, whitelisting, and service provider registration. It offers appeal strategies tailored to different scenarios. Emphasizing the importance of compliant operations, the report advises sellers to adopt a single-store, single-brand model, ensure verifiable legal entity information, self-register trademarks, and standardize operations to navigate increasingly stringent platform rules.