DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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USPS Tenyear Plan Aims to Revive Struggling Service

USPS Tenyear Plan Aims to Revive Struggling Service

The United States Postal Service (USPS) faces significant financial challenges, with widening losses in the third quarter. Despite overall operating revenue growth, the net loss reached $3.0 billion. Marketing mail rebounded, but shipping and package revenue declined. USPS is actively pursuing a ten-year reform plan aimed at achieving financial sustainability and improving service quality. However, it still faces challenges such as market competition and labor costs. The successful implementation of the reform plan will determine the future of the USPS.

01/15/2026 Logistics
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Ebay Suspensions Causes and Reinstatement Tips

Ebay Suspensions Causes and Reinstatement Tips

This article delves into the common reasons for eBay account suspensions, such as policy violations, poor account performance, and payment issues. It provides a detailed process for account recovery, including checking emails, self-examination, preparing appeal materials, and contacting customer service. The article emphasizes prevention, advising sellers to carefully study eBay policies, operate with integrity, and improve service quality to avoid account suspensions and ensure the smooth operation of their cross-border e-commerce business. Prevention is key to long-term success on the platform.

01/06/2026 Logistics Encyclopedia
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FBA Sellers Turn to Air Freight Amid Cost and Speed Pressures

FBA Sellers Turn to Air Freight Amid Cost and Speed Pressures

This article delves into a detailed comparison of FBA air freight line and traditional air freight, highlighting key differences in service scope, transportation entity, timeliness, tracking, target audience, and cost structure. FBA air freight line offers a one-stop service with stable delivery times, making it suitable for FBA sellers. Traditional air freight is more affordable but requires self-handling of customs clearance and delivery. Sellers should make informed decisions based on their specific needs and budget, carefully weighing the benefits and drawbacks of each option.

01/08/2026 Logistics
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Crossborder Ecommerce Faces Trademark Challenges Postrevocations

Crossborder Ecommerce Faces Trademark Challenges Postrevocations

This article delves into the recent crisis involving over 2200 trademark failures, exploring the feasibility of three emergency solutions proposed by service providers and offering a self-help guide for cross-border sellers. It emphasizes the importance of choosing reliable service providers and operating in compliance with regulations. The aim is to help sellers navigate trademark risks and achieve sustainable growth in the cross-border e-commerce landscape. By understanding these challenges and implementing proactive strategies, sellers can better protect their brands and ensure long-term success.

12/30/2025 Logistics Industry Insights
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Guide to Selling on Cdiscount in Frances Ecommerce Market

Guide to Selling on Cdiscount in Frances Ecommerce Market

This article provides an in-depth analysis of the French e-commerce platform Cdiscount, offering a detailed onboarding guide and revealing potential operational risks. It covers key aspects such as registration requirements, fees, self-fulfillment, legal entity requirements, taxation, product selection, logistics, customer service, and marketing promotions. The goal is to help sellers efficiently tap into the French e-commerce market.

12/29/2025 Logistics Encyclopedia
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Express Delivery Firms Boost Service Quality with ISO Certification

Express Delivery Firms Boost Service Quality with ISO Certification

The international express industry is transitioning from a traditional experience-driven approach to a standardized process based on ISO certification and service quality ratings, enhancing service quality and management efficiency. ISO certification not only optimizes express processes but also provides companies with an effective risk management framework. In response to changing customer values, the service rating mechanism is continuously evolving, increasing trust and competitiveness in the express industry.

08/07/2025 Logistics Industry Insights
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Feederlines DMCC Expands Asian Routes with Updated FAX Service

Feederlines DMCC Expands Asian Routes with Updated FAX Service

Feederlines DMCC has adjusted its internal FAX service in Asia, replacing the Port of Merak in Indonesia with Jakarta and Surabaya. This optimization aims to enhance connectivity of regional freight hubs. The changes will improve service efficiency, providing better logistics options for import and export businesses, and will promote the prosperity of regional trade.

06/16/2025 Logistics
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BNSF Launches Faster Latohouston Freight Service to Improve Logistics

BNSF Launches Faster Latohouston Freight Service to Improve Logistics

BNSF Railway launched a new service on July 10, offering fast freight transport from Los Angeles to Houston within three days. This significant improvement in logistics efficiency promises a service level comparable to trucking, addressing customer demand for quick transportation and highlighting the importance of rail transport in modern logistics.

08/06/2025 Logistics
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