Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

eBay is temporarily suspending the logistics service performance assessment policy for direct shipping transactions from Hong Kong, in response to adjustments made by Hong Kong Post to its mail service to the United States. Simultaneously, eBay is providing automatic account protection, including removing late shipment rate records, to safeguard seller rights. Sellers should closely monitor policy changes and adjust their logistics strategies accordingly. This aims to mitigate potential negative impacts on sellers due to external postal service disruptions.

11/03/2025 Logistics
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Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany has adjusted its return policy, implementing fees for packaging returns, differentiating return options based on seller type, and shortening the return period for certain electronics. Sellers need to optimize product descriptions, improve product quality and packaging, and handle returns flexibly. Staying informed about policy changes and implementing refined operational strategies are crucial for navigating these challenges. This includes proactively addressing potential return issues to minimize costs and maintain customer satisfaction in the German marketplace.

11/03/2025 Logistics
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Ebay Offers Seller Protections During Australia Floods

Ebay Offers Seller Protections During Australia Floods

eBay has announced a seller protection policy in response to the devastating floods in Australia. This policy provides support to sellers affected in New South Wales, Western Australia, Victoria, and Tasmania. The measures include late delivery rate exemptions, cancellation defect removal, protection against 'item not received' disputes, and removal of negative and neutral feedback. This aims to help sellers navigate the challenges posed by the floods. To qualify for the protection, sellers are required to upload valid tracking information promptly.

12/29/2025 Logistics
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Amazons Algorithm Change Disrupts Seller Reviews

Amazons Algorithm Change Disrupts Seller Reviews

Amazon's review algorithm has recently undergone significant adjustments, creating a 'feast or famine' scenario for sellers. The new algorithm appears to prioritize recent reviews, leading to frequent changes on the product page's top reviews. To adapt to this shift, sellers should focus on improving product quality and customer service. By returning to the fundamentals and providing genuine value, sellers can navigate the algorithm changes and differentiate themselves in the competitive Amazon marketplace.

12/29/2025 Logistics Industry Insights
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Guangdongs Ecommerce Policies Boost Crossborder Seller Opportunities

Guangdongs Ecommerce Policies Boost Crossborder Seller Opportunities

Recently, Guangdong Province launched several policies to support cross-border e-commerce. These initiatives include eliminating the registration requirement for overseas warehouse companies, simplifying document declarations, enhancing the efficiency of LCL shipments, and promoting returns across regions, making it easier and more efficient for cross-border e-commerce sellers to conduct their business.

08/04/2025 Logistics
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Wildberries Expands Seller Opportunities in Eastern Europe

Wildberries Expands Seller Opportunities in Eastern Europe

Wildberries is a leading e-commerce platform in Russia and Eastern Europe, boasting a vast user base and a well-developed logistics network. The platform is actively attracting Chinese sellers, presenting a golden opportunity for Chinese businesses to enter the Russian market. This article details the advantages of Wildberries, its onboarding requirements, and how to seize the opportunity to tap into the Eastern European market. It serves as a guide for Chinese sellers looking to leverage Wildberries' platform for growth and expansion.

11/03/2025 Logistics Encyclopedia
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Amazon Seller Affiliate Program Boosts Offsite Traffic

Amazon Seller Affiliate Program Boosts Offsite Traffic

Amazon Affiliate is not directly applicable for Amazon sellers, but its model can be used for off-site promotion. Independent websites can build their own affiliate systems to enhance brand awareness and boost sales. By creating a dedicated affiliate program, businesses can incentivize partners to drive traffic and conversions, expanding their reach beyond the Amazon marketplace. This strategy fosters a mutually beneficial relationship, rewarding affiliates for their contributions while simultaneously increasing the brand's visibility and revenue. Building a strong affiliate network is crucial for long-term growth and sustainability.

12/29/2025 Logistics Industry Insights
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Amazon Enhances Brand Analytics for Seller Performance

Amazon Enhances Brand Analytics for Seller Performance

Amazon Brand Analytics has undergone a significant upgrade, introducing two new features: 'Search Catalog Performance' and 'Search Query Performance'. The former provides a comprehensive view of keyword performance, while the latter tracks the conversion effectiveness of organic traffic. Combined with other useful features in Brand Analytics, sellers can more accurately analyze data, optimize listings, improve organic search rankings, and achieve brand growth. This upgrade empowers sellers with enhanced data-driven insights for better decision-making and improved performance on Amazon.

12/29/2025 Logistics
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Effective Ebay Advertising Strategies Boost Seller Sales

Effective Ebay Advertising Strategies Boost Seller Sales

This article provides an in-depth analysis of the primary advertising types on the eBay platform, including Promoted Listings and larger brand advertising. It offers a range of practical advertising strategies, such as product selection, fee ratio setting, and real-time follow-up optimization. The goal is to help eBay sellers increase store traffic and sales, maximizing the effectiveness of their advertising efforts. By implementing these techniques, sellers can improve visibility and drive conversions on the eBay marketplace.

12/29/2025 Logistics Encyclopedia
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