Ebays Purchase Protection Rights for Buyers Against Nonshipping Sellers

Ebays Purchase Protection Rights for Buyers Against Nonshipping Sellers

This article details how buyers should respond when encountering a seller's failure to ship an item purchased through an eBay auction. It covers various avenues for buyer protection, including proactive communication with the seller, utilizing the eBay Resolution Center and PayPal Buyer Protection, and involving eBay customer service. The aim is to empower buyers to safeguard their rights and enjoy a secure and worry-free shopping experience on eBay.

01/04/2026 Logistics Encyclopedia
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Coupang Enhances Seller Protection Policies for Dispute Resolution

Coupang Enhances Seller Protection Policies for Dispute Resolution

This article provides a detailed guide for Coupang sellers on how to file a Coupang Confirmation Request to claim compensation for losses caused by unreasonable buyer returns. It covers eligibility criteria, the application process, key considerations, and frequently asked questions. The aim is to empower sellers to better protect their rights and mitigate operational risks within the Coupang platform.

01/04/2026 Logistics Encyclopedia
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Guangdong Ecommerce Firm Cuts Jobs As Profits Fall

Guangdong Ecommerce Firm Cuts Jobs As Profits Fall

A major cross-border e-commerce seller in Guangdong is implementing layoffs and salary reductions due to operating losses, sparking employee dissatisfaction and industry attention. The company's strategic adjustments, branch turmoil, and employee rights protection efforts reflect the intensified competition and business difficulties within the cross-border e-commerce sector. Companies should focus on refined operations, enhance competitiveness, pay attention to employee rights, and achieve sustainable development.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Report Image Hijacking Branding Issues

Amazon Sellers Report Image Hijacking Branding Issues

Amazon sellers are experiencing image replacement incidents, raising concerns about platform rule transparency and the protection of seller rights. This article analyzes the causes, impacts, and countermeasures of the incidents. It also exposes irregular practices in the cross-border logistics industry, reminding sellers to pay attention to store operations and safeguard their own rights. The issue highlights the need for greater accountability and clearer communication from Amazon regarding image usage and potential violations, ultimately impacting brand reputation and sales for affected sellers.

12/30/2025 Logistics Industry Insights
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Black Shark Tech Cuts Jobs Delays Pay Amid Amazon Growth

Black Shark Tech Cuts Jobs Delays Pay Amid Amazon Growth

Black Shark Technology, a once-successful 3C seller on Amazon, is facing a significant layoff crisis, leading to employee demands for unpaid wages. Promised compensation has not been disbursed as scheduled, sparking strong dissatisfaction. Issues such as strained cash flow and asset transfer have surfaced, making the path to employee rights protection a long and arduous one. This event raises industry-wide reflections on risk control amidst rapid expansion.

01/04/2026 Logistics Industry Insights
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Ebay Expands Seller Protections for Northeast Floods Western Fires

Ebay Expands Seller Protections for Northeast Floods Western Fires

eBay is extending seller protection measures to areas affected by the northeastern floods and western wildfires in the United States. This includes waivers for late shipment rates and tracking upload rates, protection against 'Item Not Received' disputes, and removal of negative feedback. The goal is to alleviate the impact of these natural disasters on seller businesses and boost seller confidence during these challenging times. These measures aim to provide support and flexibility for sellers facing disruptions due to unforeseen circumstances.

12/31/2025 Logistics
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Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

eBay is temporarily suspending the logistics service performance assessment policy for direct shipping transactions from Hong Kong, in response to adjustments made by Hong Kong Post to its mail service to the United States. Simultaneously, eBay is providing automatic account protection, including removing late shipment rate records, to safeguard seller rights. Sellers should closely monitor policy changes and adjust their logistics strategies accordingly. This aims to mitigate potential negative impacts on sellers due to external postal service disruptions.

11/03/2025 Logistics
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Amazon Sellers Protest Suspensions Over Pricing Target Copycats

Amazon Sellers Protest Suspensions Over Pricing Target Copycats

Amazon sellers facing account suspension due to "low prices" have sparked controversy, raising questions about platform rules. To combat unauthorized listings, some sellers resort to extreme measures, such as "wreath curses," which backfire. Sellers should explore multi-channel operations, seek legal protection, and improve product quality. Platforms need to balance seller rights with market order, creating a fair competitive environment. The recent account suspensions highlight the ongoing challenges and complexities within the Amazon marketplace for cross-border e-commerce businesses.

12/31/2025 Logistics Industry Insights
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Amazon Brand Registry A Guide to Protecting Your Brand

Amazon Brand Registry A Guide to Protecting Your Brand

This article provides an in-depth analysis of the complete Amazon Brand Registry process. From registering a seller account to activating brand tools, it offers detailed steps and important considerations to help you efficiently complete the registration. By doing so, you can gain access to the powerful brand protection tools offered by the platform, build a strong brand defense, and safeguard your rights. This guide aims to help sellers navigate the intricacies of brand registry and leverage its benefits on Amazon.

12/30/2025 Logistics Encyclopedia
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Amazon Sellers Face Stricter Insurance and Risk Rules

Amazon Sellers Face Stricter Insurance and Risk Rules

This article provides an in-depth analysis of Amazon cross-border e-commerce seller insurance, covering its definition, importance, and basic requirements (Commercial General Liability Insurance, General Liability Insurance, First-Party Insurance), third-party seller insurance, and FBA inventory insurance. It also details how to choose suitable insurance, purchase steps, and the process of uploading proof of insurance. The aim is to help sellers fully understand Amazon's insurance policies, reduce operational risks, protect their rights, and achieve compliant operations. This ensures sellers are well-informed and prepared for potential liabilities within the Amazon marketplace.

12/31/2025 Logistics Encyclopedia
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