AI Boosts Crossborder Home Furnishing Customer Service

AI Boosts Crossborder Home Furnishing Customer Service

Kagu E-commerce partnered with Shulex to introduce AI customer service, building a unified service system across all channels to enhance user experience and customer service efficiency. The AI customer service provides 24/7 instant responses with a 90% accuracy rate, significantly improving user satisfaction. Shulex AI customer service is deeply integrated with mainstream cross-border e-commerce business systems, breaking down information silos and enabling a seamless service experience. Both parties will continue to deepen cooperation and explore more scenario-based service innovations.

01/27/2026 Logistics Industry Insights
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COSCO Launches Fast Costeffective Uschina Shipping Service

COSCO Launches Fast Costeffective Uschina Shipping Service

This paper delves into the timeliness, cost advantages, and operational model of COSCO Shipping's Ocean Express service, analyzing its applicable scenarios. Compared to traditional ocean freight, Ocean Express significantly reduces logistics time on the China-US route through a combination of “fast ocean shipping + scheduled delivery,” offering a more cost-effective option for cross-border e-commerce and businesses with time-sensitive requirements. However, companies should comprehensively consider costs, route coverage, and potential customs clearance risks when making their selection.

01/28/2026 Logistics Encyclopedia
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US Manufacturing Recovery Stalls Over Tariff Worries

US Manufacturing Recovery Stalls Over Tariff Worries

While the US manufacturing PMI has risen for two consecutive months, indicating a short-term rebound, uncertainties surrounding tariff policies, inflationary pressures, and global economic slowdown pose concerns for long-term manufacturing development. Declining new orders and a weak employment index suggest the recovery's foundation is fragile. Manufacturing companies need to actively address challenges and seize opportunities through supply chain diversification, technological innovation, and workforce training to achieve sustainable growth.

01/20/2026 Logistics Industry Insights
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US Service Sector Growth Slows on Supply Chain Strains

US Service Sector Growth Slows on Supply Chain Strains

The US Services PMI in May remained above the expansion threshold, but its growth slowed to a more than one-year low. Supply chain challenges, labor shortages, and inter-industry disparities were key contributing factors. The report indicated an increase in new orders and a recovery in employment. However, businesses need to be vigilant about global economic changes and adapt flexibly to challenges in order to seize opportunities.

01/28/2026 Logistics Industry Insights
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Alibaba Ends EPR Service Amid Environmental Compliance Pressures

Alibaba Ends EPR Service Amid Environmental Compliance Pressures

Alibaba International will discontinue its EPR collection service for certain products in France by 2025, presenting new compliance challenges for merchants. Emphasizing environmental protection can enhance sustainable development for businesses. Merchants are advised to prepare in advance to ensure compliance in their operations.

08/04/2025 Logistics
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Chinavietnam Trucking Service Expands with Secure Doortodoor Option

Chinavietnam Trucking Service Expands with Secure Doortodoor Option

Audtons International Freight offers full truckload transportation services from Beijing to Ho Chi Minh City, specializing in efficient and secure door-to-door cross-border logistics solutions. With 8 years of industry experience, we provide one-stop services including bilateral formal customs declaration and DDP (Delivered Duty Paid) terms. We offer nationwide cargo pick-up and delivery throughout Vietnam, committed to creating a convenient and worry-free cross-border transportation experience for our customers.

08/21/2025 Logistics
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