Amazon's extended holiday return window puts FBA sellers under pressure from increased return rates and potential profit loss. Sellers bear the burden of shipping fees, commission deductions, and even product disposal costs. To mitigate these challenges, FBA sellers should focus on improving product quality, enhancing customer service, and proactively communicating with Amazon to advocate for more reasonable return policies and support.
Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.
Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.
New Amazon storage policies may introduce storage capacity bidding and monthly IPI score assessments, demanding higher cost control and operational efficiency from sellers. Sellers need to refine operations, diversify strategies, flexibly adjust replenishment plans, and stay informed about official updates to navigate the policy changes. Clearing inventory and optimizing product structure are crucial tasks during the current off-season. This requires a more sophisticated approach to inventory management and a proactive response to Amazon's evolving requirements.
Amazon's return policy adjustments have sparked consumer dissatisfaction and a crisis of trust. Sellers need to diversify supply chains, iterate products, optimize cost management, adopt multi-platform operations, and improve after-sales service. Data-driven marketing and brand building are also crucial for enhancing competitiveness. Amazon must balance efficiency with user experience to rebuild consumer trust. This includes addressing concerns about return processes and ensuring fair treatment for both buyers and sellers within the marketplace.
The US Customs' extension of the reciprocal transit policy provides a buffer for cross-border e-commerce, but also presents challenges with additional tariffs and compliance pressures. Sellers need to reassess logistics, adjust pricing strategies, and strengthen compliance efforts to seize opportunities and address challenges arising from the policy changes. Navigating these shifts requires a proactive approach to ensure continued success in the US market. This includes staying informed about evolving regulations and adapting business practices accordingly.
Argentina's 'Open Skies' policy has significantly increased air passenger traffic and stimulated economic growth. Combined with economic reforms, the policy effectively curbed inflation and boosted investor confidence. Argentina's success story may encourage other Latin American countries to follow suit, promoting regional economic prosperity. This deregulation of the airline industry has proven beneficial, offering lessons for other nations seeking to improve their aviation sector and overall economic performance. The increased connectivity and competition fostered by the Open Skies agreement are key drivers of this positive impact.
The cross-border e-commerce industry is undergoing a reshuffle, with businesses facing declining sales and cost pressures. Small and medium-sized sellers need to focus on cost control, while larger sellers need to be flexible and adaptable. Amazon's launch of "Seller Wallet" aims to improve its ecosystem, but its high transaction fees and potential account security risks require sellers to use it cautiously. It is recommended to diversify payment collection channels and pay attention to exchange rate fluctuations. Businesses should carefully assess the benefits and risks before adopting this new feature.
Amazon video verification issues are resurfacing, leading to frequent account association and fund freezing incidents. Operations of third-party payment platforms are causing a crisis of confidence. Cross-border sellers need to re-evaluate fund security, choose payment institutions with greater influence, diversify fund repatriation, and consider the future development direction of platforms versus independent websites. Compliant operation is the cornerstone of survival in cross-border e-commerce.
Trump's potential return to the White House and subsequent re-withdrawal from the Paris Agreement has raised concerns in the business and environmental communities. Despite the challenges to international cooperation, corporate focus on climate change and efforts towards supply chain sustainability persist. The future trajectory remains uncertain, highlighting the tension between political shifts and ongoing corporate initiatives to address climate change risks and promote environmentally responsible practices within their supply chains. The commitment of businesses to sustainability will be crucial in navigating this complex landscape.
