Shopee Sellers Face Challenges in Managing Refunds Losses

Shopee Sellers Face Challenges in Managing Refunds Losses

This article provides an in-depth analysis of Shopee's cross-border e-commerce refund processing mechanism, highlighting policy differences across various sites. It offers practical advice on efficiently handling return and refund requests, as well as managing return packages in different locations. The aim is to equip sellers with effective strategies to minimize losses, improve service levels, and ultimately achieve greater success on the Shopee platform. Understanding these nuances is crucial for navigating the complexities of cross-border transactions and maintaining customer satisfaction.

01/04/2026 Logistics Encyclopedia
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Shopee Sellers Struggle with Profitability in Crossborder Ecommerce

Shopee Sellers Struggle with Profitability in Crossborder Ecommerce

This paper analyzes the difficulties faced by new Shopee cross-border e-commerce sellers in achieving profitability, revealing the database-driven product listing model of large Shenzhen sellers and the low-price competition strategies of Taobao-affiliated sellers. To address these challenges, the article proposes two viable profit models: high-profit margin products combined with precise advertising, and a professional store model. It emphasizes that new sellers should avoid red ocean competition and seek blue ocean markets through precise positioning and refined operations.

12/31/2025 Logistics Industry Insights
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Shopee Cuts Jobs in Thailand Amid Efficiency Push

Shopee Cuts Jobs in Thailand Amid Efficiency Push

Shopee's layoffs in Thailand are a microcosm of its global strategic adjustments, reflecting the need to reduce costs and improve efficiency amid profitability challenges. Previously, Shopee exited the Indian market, adjusted its Latin American business, and reduced its China team. Facing a global economic downturn, refined operations and risk management have become crucial for the survival and development of cross-border e-commerce companies. The layoffs signal a shift towards prioritizing profitability and sustainable growth in a challenging economic environment.

01/04/2026 Logistics Industry Insights
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Shopee Cuts Jobs Restructures Amid Economic Challenges

Shopee Cuts Jobs Restructures Amid Economic Challenges

Shopee is facing macroeconomic challenges and implementing cost reduction and efficiency improvement strategies, including salary cuts for executives, adjustments to reimbursement policies, and large-scale layoffs. The layoffs affect multiple business departments, with a compensation package of N+2. This adjustment reflects the challenges facing the e-commerce industry, where companies need to balance growth and profitability while controlling costs and maintaining innovation. The company aims to navigate the current economic downturn and ensure long-term sustainability through these measures.

01/06/2026 Logistics Industry Insights
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Shopee Sellers Weigh Local Vs Crossborder Store Options

Shopee Sellers Weigh Local Vs Crossborder Store Options

This article analyzes the differences between Shopee local stores and cross-border stores. For new sellers, it recommends prioritizing cross-border stores due to their lower risk, no need for overseas warehouses or inventory stocking, and easier learning curve. The article provides a detailed comparison of the advantages and disadvantages of both store types, helping new sellers make informed decisions and lay a solid foundation for their cross-border e-commerce journey. This approach simplifies the initial steps and minimizes potential challenges for beginners.

01/04/2026 Logistics Encyclopedia
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Shopee Taiwan Dominates Crossborder Ecommerce Market

Shopee Taiwan Dominates Crossborder Ecommerce Market

Shopee's Taiwan site is a prime choice for cross-border e-commerce due to its low entry barriers, significant market potential, shared language and culture, advantageous shopping habits, and quick return on investment. Successful operation hinges on meticulous management, requiring dedicated time and effort, and continuous learning to achieve long-term profitability. Focusing on localized strategies and understanding the Taiwanese consumer are crucial for maximizing success within this dynamic market.

12/31/2025 Logistics Industry Insights
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Paypal Tightens Rules for Independent Ecommerce Sellers

Paypal Tightens Rules for Independent Ecommerce Sellers

PayPal is strictly investigating compliance violations on independent sites, putting sellers at risk of account freezes. Compliance is crucial, and self-inspection is essential for safeguarding accounts. Simultaneously, Wish is partnering with Wix to expand channels, Shopify is introducing installment payments to boost purchasing power, and Shopee is showing strong performance in the Vietnamese market. Choosing a reliable logistics partner is also vital. In cross-border e-commerce, compliance is the foundation, and innovation is the driving force. Focus on adhering to regulations to avoid issues and ensure long-term success.

01/06/2026 International Settlement
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Shopee Sellers Guide Launching Your Ecommerce Business

Shopee Sellers Guide Launching Your Ecommerce Business

This article provides a detailed guide for new Shopee sellers on the onboarding process. It covers key steps such as main account registration, shop opening, qualification review, and sales right activation. The importance of main account permissions is emphasized. It also provides channels to check the application progress. This guide is applicable to sellers in all Shopee sites.

11/03/2025 Customs Knowledge
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Shopee Sellers Gain Efficiency With Essential Tools

Shopee Sellers Gain Efficiency With Essential Tools

This article introduces three practical tools commonly used by Shopee sellers: Shopee Fans (social media growth and data collection), Miandoudou Management Software (multi-store customer service management), and Super Manager Cross-border Edition (product management and order processing). By effectively utilizing these tools, sellers can significantly improve store operational efficiency and increase their chances of success on the Shopee platform. These tools streamline processes and help sellers manage their businesses more effectively.

01/04/2026 Logistics Encyclopedia
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Shopee Exits Latin America Amid Economic Pressures

Shopee Exits Latin America Amid Economic Pressures

Shopee's closure of its Latin American local operations highlights the challenges posed by the global economic downturn and over-expansion. Companies need to carefully assess market risks and avoid blind expansion, shifting towards refined operations and focusing on core markets. This strategic adjustment is crucial for survival and development in the competitive cross-border e-commerce landscape. Prudent market evaluation and a focus on sustainable growth are essential for navigating economic uncertainties and ensuring long-term success.

12/31/2025 Logistics Industry Insights
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