Roadrunner Expands West Coast Reach with Central California Buy

Roadrunner Expands West Coast Reach with Central California Buy

RRTS acquires Central Cal, expanding its West Coast intermodal operations and solidifying its leading position as a third-party logistics provider. This acquisition reflects the accelerating industry consolidation and the trend towards service diversification. The move allows RRTS to offer a more comprehensive suite of transportation solutions and strengthens its presence in the key West Coast market. This strategic acquisition positions RRTS for continued growth and enhanced service capabilities within the evolving logistics landscape.

02/11/2026 Logistics
Read More
Roadrunner Expands Intermodal Reach with Adrian Wando Acquisitions

Roadrunner Expands Intermodal Reach with Adrian Wando Acquisitions

Roadrunner Transportation Group strengthens its multimodal transportation capabilities through the acquisition of Adrian Carriers and Mondo Trucking. This acquisition enhances TMS capabilities, expands service offerings, and is expected to increase revenue. Roadrunner Transportation Group is actively positioning itself in the multimodal transportation market, indicating promising future development. The mergers aim to create synergies and improve efficiency in the combined operations, ultimately leading to a more robust and competitive presence in the logistics industry.

02/11/2026 Logistics
Read More
Genpro Buys Cargo Chief Logistics to Expand Tech Freight Services

Genpro Buys Cargo Chief Logistics to Expand Tech Freight Services

Genpro's acquisition of Cargo Chief's logistics division aims to strengthen its technological capabilities and improve operational efficiency. Cargo Chief will refocus on technology development, concentrating on providing innovative solutions for the logistics industry. This acquisition reflects the technology-driven trend in logistics, suggesting that collaborative partnerships will be key to future development. The move highlights the increasing importance of technology in streamlining logistics operations and signals a strategic shift towards specialized expertise within the sector.

02/12/2026 Logistics
Read More
Small Manufacturers Grow With Customerfocused Strategies

Small Manufacturers Grow With Customerfocused Strategies

Micro-manufacturing enterprises should shift their development focus from pursuing scale expansion to refined customer management, viewing customer relationships as the core driver of business growth. By deeply understanding customer needs, providing customized solutions, and building long-term partnerships, small businesses can find their niche in the fiercely competitive market and achieve sustainable development. This strategic shift emphasizes customer-centricity and leveraging order strategies to enhance customer satisfaction and loyalty, ultimately leading to increased profitability and resilience for micro-manufacturing businesses.

02/11/2026 Logistics Industry Insights
Read More
Hitits Crane FF Airlines Boost Loyalty Amid Price Competition

Hitits Crane FF Airlines Boost Loyalty Amid Price Competition

Hitit Computer Services provides airlines with comprehensive customer relationship management and loyalty solutions through its flagship product, Crane FF. Crane FF empowers airlines to gain deep insights into their customers, enabling personalized service and fostering strong customer relationships. This helps airlines differentiate themselves in a highly competitive market by enhancing customer engagement and retention through targeted loyalty programs and improved customer service interactions.

02/12/2026 Airlines
Read More
Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
Read More
AI Boosts Ecommerce Sales During Peak Season

AI Boosts Ecommerce Sales During Peak Season

Shulex launches a dual-engine solution featuring "VOC AI Insights + AI Customer Service Agent" to empower cross-border e-commerce sellers during the year-end mega sales. This solution enables precise identification of market demands, efficient handling of customer inquiries, and enhanced user experience, ultimately building long-term brand competitiveness. Already adopted by hundreds of leading brands, it serves as a robust support system during peak seasons. The solution leverages AI to analyze customer feedback (VOC) and provide intelligent customer service, driving sales and improving customer satisfaction.

01/27/2026 Logistics Industry Insights
Read More
Descartes Acquires Packageroute to Boost Lastmile Delivery

Descartes Acquires Packageroute to Boost Lastmile Delivery

Descartes Systems Group's acquisition of PackageRoute aims to strengthen its last-mile delivery solutions, providing features like real-time visibility, route optimization, and fleet management to enhance logistics efficiency and security. The integration with Descartes GroundCloud further enhances last-mile delivery capabilities, offering customers a more comprehensive and competitive solution. This acquisition allows Descartes to provide improved control and transparency in the final stage of the delivery process, ultimately benefiting its customers with streamlined operations and enhanced service.

01/06/2026 Logistics
Read More
Forward Air CEO Resigns Amid Omni Logistics Merger Struggles

Forward Air CEO Resigns Amid Omni Logistics Merger Struggles

Forward Air CEO Tom Schmitt has abruptly resigned, with Michael Hance appointed as interim CEO. This move is potentially linked to challenges in integrating the acquisition of Omni, suggesting a possible shift in company strategy. The sudden departure raises questions about the progress of the integration and Forward Air's future direction within the competitive logistics landscape. The company may be re-evaluating its approach to maximize synergies and address any unforeseen hurdles encountered during the post-acquisition phase.

01/20/2026 Logistics
Read More
DSV Expands US Logistics with Semiconductor and Crossborder Acquisitions

DSV Expands US Logistics with Semiconductor and Crossborder Acquisitions

DSV's acquisition of S&M and Global Diversity strengthens its semiconductor logistics, airport operations, and Latin American cross-border business. The acquisition expands DSV's presence in the US market and is expected to improve overall efficiency. The deal allows DSV to leverage the acquired companies' expertise and infrastructure to offer enhanced services in specialized areas like handling sensitive semiconductor equipment and navigating complex cross-border regulations, ultimately providing a more comprehensive and efficient logistics solution for its customers.

01/28/2026 Logistics
Read More