Customer Focus Key to Supply Chain Success

Customer Focus Key to Supply Chain Success

The SMC3 Connections conference highlights customer connection as crucial for success in freight, supply chain, and logistics. The article explores enhancing customer experience through customer relationship management, technology enablement, and building supply chain ecosystems. It emphasizes that businesses should be customer-centric, continuously innovating and improving to adapt to the rapidly changing market environment. Focusing on customer needs and fostering strong relationships are key to navigating the complexities of modern supply chains and achieving sustainable growth.

01/20/2026 Logistics Industry Insights
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Amazon Sellers Adopt Direct FCL Shipping to Cut Costs

Amazon Sellers Adopt Direct FCL Shipping to Cut Costs

This article provides a detailed explanation of the three key requirements for Amazon FCL (Full Container Load) direct shipping: ocean freight FCL transportation, Amazon assigning only one warehouse, and origin labeling. It also answers frequently asked questions regarding delivery appointments, cargo packaging, and rejection risks. The aim is to help sellers efficiently complete the Amazon FCL inbound process, saving both time and costs. This guide helps navigate the complexities of FCL direct shipping to Amazon fulfillment centers.

01/20/2026 Logistics Encyclopedia
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US Multimodal Transport Struggles With Congestion Aims for Recovery

US Multimodal Transport Struggles With Congestion Aims for Recovery

Multimodal transport expert Larry Gross highlighted challenges facing US intermodal transportation at the RailTrends conference, including congestion, capacity constraints, and declining market share amid a surge in trucking. He argued that supply chain reshaping requires a focus on resilience and redundancy. Gross anticipates freight volumes to stabilize in 2022, presenting both challenges and opportunities. The need for improved infrastructure and more efficient operations is crucial to regain market share and mitigate the ongoing supply chain disruptions.

01/20/2026 Logistics Industry Insights
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US Raises Heavy Truck Tariffs Sparks Industry Cost Worries

US Raises Heavy Truck Tariffs Sparks Industry Cost Worries

The US imposed a 25% tariff on imported heavy trucks, aiming to revitalize domestic manufacturing. However, this could lead to higher truck prices, increased transportation costs, and potential trade wars. The impact on the trucking industry and freight carriers is significant, requiring businesses to closely monitor policy changes and take countermeasures. The future direction of the policy remains uncertain. This action has far-reaching consequences for the entire supply chain and could ultimately affect consumer prices as well.

01/20/2026 Logistics Industry Insights
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Intermodal Transportations Future Expert Larry Gross Weighs In

Intermodal Transportations Future Expert Larry Gross Weighs In

Larry Gross provides an in-depth analysis of the multimodal transportation market, examining the impact of new tariff policies, freight economics, and service quality. He emphasizes that multimodal companies should embrace technological innovation, strengthen collaboration, focus on sustainable development, and improve service quality to address challenges and seize opportunities. By doing so, they can differentiate themselves and thrive in the competitive market. The analysis highlights key factors influencing the industry's future and offers strategic insights for success.

01/21/2026 Logistics Industry Insights
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Lightbulbscom Boosts Fulfillment Efficiency with Tech Upgrades

Lightbulbscom Boosts Fulfillment Efficiency with Tech Upgrades

LightBulbs.com doubled its shipping efficiency without increasing staff by building an integrated logistics solution. Key strategies included: a multi-carrier platform for enhanced flexibility, automated dimensioning for accuracy, real-time visibility for comprehensive control, and freight audit to prevent losses. This case provides valuable experience for e-commerce companies looking to optimize their logistics operations. The integrated approach allowed for streamlined processes and better decision-making, resulting in significant improvements in both speed and cost-effectiveness.

01/21/2026 Logistics
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Digital Transformation Reshapes Global Supply Chains

Digital Transformation Reshapes Global Supply Chains

This virtual conference focuses on the digital transformation of logistics and supply chains, exploring how technology can be leveraged to address challenges and build efficient, agile, and resilient supply chains. The conference covers topics such as the success secrets of Supply Chain Top 25, the opportunities and challenges of freight 'Uberization,' global supply chain risk management, and the selection of third-party logistics partners. It aims to help businesses embrace digitalization and reshape the future of their supply chains.

01/21/2026 Logistics Industry Insights
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FTR Trucking Index Rebounds Hinting at Industry Recovery

FTR Trucking Index Rebounds Hinting at Industry Recovery

The FTR Trucking Conditions Index (TCI) is a key indicator for assessing the US trucking market environment. Recent data shows that the TCI rebounded in November, driven by stable diesel prices and slight increases in freight volume and rates. FTR forecasts that the TCI will remain stable in the short term, with a slight decline possible in the long term. Businesses should closely monitor TCI changes to develop appropriate business strategies, seize market opportunities, and address potential risks.

01/21/2026 Logistics Industry Insights
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Echo Global Exec Highlights Datadriven Logistics Strategies

Echo Global Exec Highlights Datadriven Logistics Strategies

Echo executive Hurst emphasized the importance of data-driven strategies to navigate logistics uncertainty at the SMC3 conference. He analyzed freight economics and pricing, highlighting the crucial role data plays in informed decision-making. Hurst also shared Echo's experiences with technological innovation, showcasing how their solutions leverage data to improve efficiency and resilience within the supply chain. The presentation underscored the necessity of embracing data analytics to proactively address challenges and optimize performance in today's dynamic logistics landscape.

01/28/2026 Logistics Industry Insights
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DHL Expands Air Cargo Fleet with Boeing Freighter Conversions

DHL Expands Air Cargo Fleet with Boeing Freighter Conversions

DHL has placed a significant order for nine Boeing 767-300 Converted Freighters (BCF) to expand its intercontinental cargo capacity, addressing supply chain disruptions and e-commerce growth opportunities. This move aims to improve operational efficiency, reduce costs, and promote sustainable development. The Boeing 767-300BCF, with its proven technology, excellent performance, and flexible conversion options, has become a market favorite. While the air freight market presents both opportunities and challenges, companies must continuously innovate to stay competitive.

01/28/2026 Logistics
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