Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
Read More
Tiktok Live Shopping Fuels Global Social Commerce Growth

Tiktok Live Shopping Fuels Global Social Commerce Growth

The rise of TikTok live shopping, exemplified by Walmart's successful cases, is gaining significant attention. Cross-border e-commerce faces both opportunities and challenges. Specifically, Shinan Cross-border Logistics is contributing to its development, indicating a promising future. The popularity of live shopping on TikTok is creating new avenues for brands to reach consumers globally, while efficient and reliable logistics solutions are crucial for navigating the complexities of international trade and ensuring customer satisfaction. The intersection of these trends is reshaping the e-commerce landscape.

01/04/2026 Logistics Industry Insights
Read More
Perfume Industry Warns of Risks in Discounted DDP Shipping

Perfume Industry Warns of Risks in Discounted DDP Shipping

This article delves into the operational mechanism and potential risks of the "DDP" (Delivered Duty Paid) perfume line model. It reveals potential issues such as smuggling, insurance claim denials, hidden fees, false logistics information, and lack of after-sales service. Simultaneously, it provides compliant logistics solutions for cross-border e-commerce sellers, including official DHL dangerous goods channels, European overseas warehouse labeling and transshipment, and niche compliant dedicated lines. These alternatives aim to offer safer and more transparent options for perfume transportation across borders.

01/07/2026 Logistics Industry Insights
Read More
Douyin Sellers Advised to Enhance Service Scores for Better Performance

Douyin Sellers Advised to Enhance Service Scores for Better Performance

This paper addresses the issue of low service experience scores in TikTok Shops and proposes detailed solutions. It focuses on diagnosing the current shop status, accurately identifying key metrics for improvement, and providing effective strategies such as optimizing IM response time and reducing dissatisfaction rates. It also emphasizes important considerations like after-sales service, customer service professionalism, and data monitoring. Furthermore, it highlights methods to improve product and logistics experiences, aiming to help merchants comprehensively enhance their shop's experience score and overcome traffic bottlenecks.

01/07/2026 Logistics Industry Insights
Read More
Amazon FBA Sellers Grapple With Defects Lost Stock

Amazon FBA Sellers Grapple With Defects Lost Stock

Recent issues with Amazon FBA, including defective product classifications, inventory discrepancies, and Amazon's own selling of similar products, are eroding seller trust. This article delves into these problems, highlighting the risks associated with FBA operations. It explores potential solutions, urging Amazon to improve its rules, enhance transparency, and protect seller rights. The goal is to foster a fair and healthy cross-border e-commerce ecosystem for all participants. The article emphasizes the need for accountability and improved communication to rebuild confidence in the FBA program.

01/06/2026 Logistics Industry Insights
Read More
Midjourney Expands AI Art Creation Tools

Midjourney Expands AI Art Creation Tools

This article provides a detailed guide to the Midjourney registration process, covering steps such as Discord account creation, joining the Midjourney server, creating a personal server, and using commands and prompts. It also offers advanced techniques for optimizing prompts and solutions to common problems, helping you quickly get started with Midjourney and embark on your AI art journey. Learn how to navigate the platform and generate stunning visuals with ease. Unlock the power of AI-driven creativity and bring your artistic visions to life.

01/06/2026 Logistics Encyclopedia
Read More
Amazon Sellers Struggle to Reclaim Frozen Funds After Suspensions

Amazon Sellers Struggle to Reclaim Frozen Funds After Suspensions

Under the wave of Amazon account suspensions, sellers face three major challenges: ineffective appeals, unclear reasons, and frozen funds. Efficient reinstatement requires accurate diagnosis, effective rectification, and diversified channels. Professional reinstatement agencies, leveraging overseas resources and diverse solutions, can effectively help sellers break through the appeal dilemma and recover assets. Risk prevention and professional response are the keys to survival on Amazon. They offer services like account health analysis, appeal letter drafting, and communication with Amazon support to increase the chances of a successful reinstatement.

01/06/2026 Logistics Industry Insights
Read More
AI Procurement Avoiding Pitfalls for Future Success

AI Procurement Avoiding Pitfalls for Future Success

A G2 report reveals that AI is reshaping enterprise procurement, urging companies to carefully evaluate and rationally select AI solutions. Blind adoption carries high risks, necessitating clear needs, solid data foundations, and talent development. The future of AI procurement will be more intelligent, automated, and personalized. Companies need to continuously improve and optimize their strategies while strengthening risk management. This includes understanding potential biases, security vulnerabilities, and ethical considerations associated with AI implementation in procurement processes. A proactive and informed approach is crucial for successful AI adoption.

01/06/2026 Logistics Industry Insights
Read More
Asiana Airlines Expands Cargo Network and Partnerships

Asiana Airlines Expands Cargo Network and Partnerships

This article comprehensively analyzes Asiana Airlines' cargo service capabilities, covering aspects such as corporate qualifications, route network, capacity allocation, agency cooperation, pricing mechanisms, on-time delivery, special cargo transportation, customs clearance services, digital tools, customer service, and industry reputation. With a comprehensive network, innovative digital tools, and stable operations, Asiana Airlines creates value for global trading partners and is committed to the future development of green aviation and smart logistics. The analysis highlights Asiana's strengths and its dedication to providing reliable and efficient air freight solutions.

01/06/2026 Airlines
Read More
Amazon Sellers Face Rising Costs from FBA Rejected Shipments

Amazon Sellers Face Rising Costs from FBA Rejected Shipments

Amazon FBA rejection is a common issue for cross-border e-commerce sellers. This article analyzes the reasons for rejection and provides emergency response strategies, including striving for same-day reshipment, temporary storage in overseas warehouses, and returning to self-operated warehouses for correction. The aim is to help sellers reduce additional costs and emphasizes the importance of preventative measures to minimize the risk of rejection. By understanding the causes and implementing proactive solutions, sellers can improve their FBA acceptance rates and streamline their logistics operations.

01/06/2026 Logistics
Read More