Madecom Collapse Highlights Risks for Online Retailers

Madecom Collapse Highlights Risks for Online Retailers

Made.com's bankruptcy stemmed from a confluence of factors including macroeconomic headwinds, supply chain issues, high marketing costs, customer churn, and mismanagement. This case serves as a warning to cross-border e-commerce businesses, highlighting the need for diversified market strategies, optimized supply chain management, strengthened financial controls, improved customer service, and close monitoring of macroeconomic trends. By addressing these areas, companies can mitigate risks and achieve sustainable growth in the competitive global marketplace.

01/06/2026 Logistics Industry Insights
Read More
Retailers Optimize Ecommerce Strategies for Holiday Sales Boost

Retailers Optimize Ecommerce Strategies for Holiday Sales Boost

This article provides a comprehensive practical guide for cross-border e-commerce year-end mega sales, covering four key aspects: marketing strategies, product selection techniques, customer service, and refined operations. It aims to help sellers seize the opportunities of the year-end shopping season, convert traffic into sales, and achieve breakthrough performance. The guide offers actionable insights to optimize campaigns, select winning products, enhance customer satisfaction, and improve operational efficiency during this crucial period.

01/06/2026 Logistics Industry Insights
Read More
Amazon Tightens Seller Review Policies Enforces Penalties

Amazon Tightens Seller Review Policies Enforces Penalties

This article provides an in-depth analysis of Amazon's customer review policies, emphasizing the importance of customer reviews. It details seller conduct guidelines and lists violations with their corresponding penalties. The aim is to help sellers understand policy requirements, avoid violations, and collectively maintain the healthy development of the Amazon platform. This includes understanding what constitutes manipulation of reviews and the potential consequences of such actions, ensuring fair and transparent interactions with customers.

01/06/2026 Logistics
Read More
Ebay Guide How to Contact Sellers and Support

Ebay Guide How to Contact Sellers and Support

This article details various methods for finding sellers and contacting customer service on the eBay platform, including pre-sales inquiries, after-sales support, and platform customer service channels (phone, online chat, email). It also provides effective communication tips aimed at helping buyers more easily resolve issues encountered during the shopping process and enhance their overall shopping experience. Learn how to quickly find the right seller and efficiently address any concerns or questions you may have.

12/30/2025 Logistics Encyclopedia
Read More
Amazon Sellers Boost Sales With Personalized Product Options

Amazon Sellers Boost Sales With Personalized Product Options

Amazon's "Custom" program allows sellers to offer personalized product options, including text, configurations, and images. To participate, sellers must have a professional selling account and handle their own fulfillment. Success requires identifying target customers, optimizing product listings, simplifying the customization process, providing excellent customer service, and actively promoting the customized products. This strategy enhances shop competitiveness by catering to individual customer needs and offering unique, personalized items in the cross-border e-commerce market.

12/30/2025 Logistics Encyclopedia
Read More
Maersk Launches Global Ecommerce Parcel Service

Maersk Launches Global Ecommerce Parcel Service

Maersk's e-commerce parcel solution offers streamlined and cost-effective global parcel delivery and returns services. Through an integrated logistics network and unified platform, it helps e-commerce businesses optimize their supply chain, reduce costs, and improve customer satisfaction. The service covers both domestic and international parcel transportation, providing diverse options and customs clearance support. This comprehensive solution aims to simplify the complexities of e-commerce logistics, enabling businesses to focus on growth and customer experience.

09/28/2025 Logistics
Read More
Baiyun Tech Standardizes Payment Accounts for Enhanced Security

Baiyun Tech Standardizes Payment Accounts for Enhanced Security

BestRun Tech has issued an important notice specifying designated receiving account information, emphasizing the invalidity of unauthorized receipts, and standardizing payer requirements. A notification mechanism for account changes has been established to ensure customer fund security, regulate financial transaction processes, and improve service efficiency and quality. Customers should make payments through the designated corporate account to avoid third-party payments and pay attention to official account change notifications. This aims to protect customer assets and ensure compliant financial operations.

01/05/2026 Logistics
Read More
Aviation Safety IATA Enforces Strict Quality Audits

Aviation Safety IATA Enforces Strict Quality Audits

IATA's quality management system is a crucial safeguard for aviation safety. Through continuous improvement, data-driven insights, and customer feedback, IATA consistently enhances audit quality, ensuring the safety and reliability of air transport. The system focuses on identifying areas for improvement, promoting fact-based decision-making, and maintaining the sustainability of the audit framework, ultimately enhancing customer experience. It is a proactive approach to maintaining high standards and adapting to evolving challenges within the aviation industry.

12/30/2025 Logistics Encyclopedia
Read More
Douyin Sellers Adopt Strategies to Maintain High Shop Ratings

Douyin Sellers Adopt Strategies to Maintain High Shop Ratings

This article delves into the key factors for improving the Douyin Shop's Experience Score, providing a systematic strategy for enhancement. It covers various aspects, including logistics optimization, customer service improvement, supply chain management, and leveraging external resources. The aim is to help merchants achieve long-term stable growth in their Experience Score, thereby boosting shop traffic and conversion rates. The strategies offer a comprehensive approach to improving overall shop performance and customer satisfaction within the Douyin e-commerce ecosystem.

01/07/2026 Logistics Industry Insights
Read More
Amazon Walmart Extend Holiday Return Windows for Sellers

Amazon Walmart Extend Holiday Return Windows for Sellers

Amazon and Walmart extend holiday return windows to enhance customer experience, but this presents challenges for sellers. This article analyzes the impact of extended return periods and provides coping strategies to help sellers succeed during peak season. These strategies include maintaining strict quality control, optimizing logistics, improving customer service, creating unique selling propositions, and utilizing data analytics. By implementing these measures, sellers can navigate the extended return period and achieve success during the busy holiday season.

01/07/2026 Logistics Industry Insights
Read More