Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Ebay Revises Refund Policy Shipping Rules for Australian Sellers

Ebay Revises Refund Policy Shipping Rules for Australian Sellers

eBay US has introduced a partial refund credit on final value fees, aiming to reduce operating costs for sellers. Simultaneously, eBay Australia has launched a delayed disbursement policy for accounts with substandard valid tracking rate, intended to regulate logistics services. Sellers need to pay attention to the new regulations and adjust their operational strategies accordingly. The US policy offers fee relief on partial refunds, while the Australian policy focuses on improving shipping performance and holding funds until delivery confirmation for underperforming accounts.

01/04/2026 Logistics
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Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Amazon Sellers Adapt to Noreturn Refund Policy for Profit Gains

Amazon Sellers Adapt to Noreturn Refund Policy for Profit Gains

This article delves into Amazon's "No Return Refund" policy, analyzing its advantages and disadvantages. It provides a practical guide for sellers, helping them navigate the Amazon marketplace successfully and maximize profits. The guide offers insights into leveraging this policy while mitigating potential risks, ensuring a smoother and more profitable selling experience on Amazon. It equips sellers with the knowledge to make informed decisions and optimize their strategies within the Amazon ecosystem.

12/30/2025 Logistics Encyclopedia
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Streamline Global Trade Launches Forex and Export Tax Refund Platform

Streamline Global Trade Launches Forex and Export Tax Refund Platform

This paper introduces the concepts of forward and reverse exchange in foreign exchange receipt and payment, emphasizing the importance of providing one-stop foreign exchange receipt and payment and export tax rebate services for foreign trade enterprises. This service aims to help companies simplify processes, save time and effort, and focus on core business development through a professional team, efficient processes, and compliance guarantees. It streamlines operations and allows businesses to concentrate on growth, ensuring a seamless and compliant experience in international trade.

08/21/2025 International Settlement
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China Updates Export Tax Refund Policies for 94 HS Codes

China Updates Export Tax Refund Policies for 94 HS Codes

This article provides a detailed interpretation of the HS codes related to category 94 and their export tax rebate policies. It covers the classification and tax rates for bedding products with different filling materials and electrical lighting fixtures, offering practical information and advice for businesses engaged in international trade.

08/05/2025 HS Code Query
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