Baiyun Network Expands Iberian Ecommerce with Spain Small Package Service

Baiyun Network Expands Iberian Ecommerce with Spain Small Package Service

The Baiyun Network Spain Small Packet launch was a success, focusing on the blue ocean market in Spain and introducing efficient and economical logistics solutions. By optimizing the supply chain and integrating resources, Baiyun Network helps cross-border e-commerce sellers reduce costs and improve efficiency. With a delivery time of 5-8 days, competitive pricing, and a transparent tracking system, it provides a solid guarantee for tapping into the Iberian Peninsula market. This ensures a reliable and cost-effective solution for businesses looking to expand into Spain.

01/05/2026 Logistics
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Douyin Sellers Advised to Enhance Service Scores for Better Performance

Douyin Sellers Advised to Enhance Service Scores for Better Performance

This paper addresses the issue of low service experience scores in TikTok Shops and proposes detailed solutions. It focuses on diagnosing the current shop status, accurately identifying key metrics for improvement, and providing effective strategies such as optimizing IM response time and reducing dissatisfaction rates. It also emphasizes important considerations like after-sales service, customer service professionalism, and data monitoring. Furthermore, it highlights methods to improve product and logistics experiences, aiming to help merchants comprehensively enhance their shop's experience score and overcome traffic bottlenecks.

Saia Moves Customer Service to Local Terminals for Faster Support

Saia Moves Customer Service to Local Terminals for Faster Support

Saia Logistics is decentralizing its customer service functions to local terminals to improve responsiveness and customer experience. This move aims to break the traditional centralized service model by directly connecting customers with local teams. While facing challenges in balancing efficiency and cost, it promises breakthroughs in rapid response and personalized service. This transformation also inspires the logistics industry, highlighting the need for continuous innovation and technology adoption to adapt to evolving customer needs. The shift emphasizes localized support for enhanced customer satisfaction.

01/08/2026 Logistics
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