South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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Chinese Ecommerce Expands in Russia As Western Sanctions Bite

Chinese Ecommerce Expands in Russia As Western Sanctions Bite

Under Western sanctions, the Russian market is being reshaped, leading to a surge in demand for Chinese goods. This paper analyzes the complementarity of Sino-Russian trade, the foundation of political mutual trust, and the preferences and needs of Russian consumers. Chinese sellers should seize this opportunity to improve product quality, gain in-depth market understanding, and develop precise strategies to succeed in the Russian e-commerce market. Success requires a deep dive into consumer behavior and adapting to the unique challenges and opportunities presented by the evolving Russian landscape.

12/30/2025 Logistics Industry Insights
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Secondhand Market Booms As Retail Giants Compete for Share

Secondhand Market Booms As Retail Giants Compete for Share

Giants like eBay are re-entering or entering the second-hand market, driven by market share, environmental concerns, and potential. Profitability remains a key challenge, requiring clear market positioning, improved quality, and enhanced user experience. The resurgence highlights the growing importance of circular economy principles and the increasing consumer demand for sustainable options. Success hinges on overcoming logistical hurdles and building trust in the quality and authenticity of pre-owned goods. The future of the second-hand market looks promising, but requires innovation and strategic adaptation to thrive.

12/30/2025 Logistics Industry Insights
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Latin America Ecommerce Booms Amid World Cup Funding Surges

Latin America Ecommerce Booms Amid World Cup Funding Surges

This report provides an in-depth analysis of the Latin American e-commerce market, focusing on World Cup marketing strategies, the Kavak funding event, and Brazilian e-commerce consumer trends. The report highlights the opportunities the World Cup presents for e-commerce, urging businesses to prepare in advance. Kavak's funding reflects confidence in the market. Brazilian e-commerce sales are growing, with cross-border platforms showing competitiveness. The influence of social media is significant. Businesses need to seize opportunities, address challenges, and achieve sustainable development in this dynamic market.

12/30/2025 Logistics Industry Insights
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Realtime Bidding Reshapes Online Advertising Industry

Realtime Bidding Reshapes Online Advertising Industry

This paper delves into the evolution of auction-based advertising and Real-Time Bidding (RTB) in online advertising. It elucidates key concepts such as Ad Networks (ADNs), Ad Exchanges (ADXs), and Demand-Side Platforms (DSPs). The advantages of RTB over traditional auction advertising are explained, and the significant roles of targeting technologies and trading methods in the development of internet advertising are summarized. The aim is to help readers understand the core logic and future trends of online advertising, particularly focusing on the mechanisms driving programmatic advertising and traffic monetization through real-time bidding systems.

12/30/2025 Logistics Industry Insights
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Bleisure Travel Gains Popularity As Professionals Mix Work and Leisure

Bleisure Travel Gains Popularity As Professionals Mix Work and Leisure

This OAG webinar focused on the trend of "Travel Blending," exploring its drivers, value, and impact on the aviation industry. Experts analyzed the evolution of travel booking methods, the value proposition of travel blending, generational travel preferences, and the implications for airlines. The webinar highlighted that travel blending is an irreversible trend, requiring businesses and travel service providers to proactively embrace and innovate to cater to the changing needs of travelers who are increasingly combining business and leisure trips. This shift necessitates a more flexible and personalized approach to travel offerings.

01/07/2026 Logistics Industry Insights
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Fedex Decline Reflects Global Freight Market Slowdown

Fedex Decline Reflects Global Freight Market Slowdown

FedEx's disappointing performance has raised concerns about the global freight market. The report indicates that weak global freight demand led to lower-than-expected revenue and a sharp decline in FedEx's stock price. The company is implementing cost-cutting measures to address these challenges. Cathay Pacific's data also reveals a general downturn in the air cargo market. The article analyzes the underlying causes of this market weakness and offers coping strategies for cross-border e-commerce sellers. The downturn reflects broader economic headwinds impacting international trade and logistics.

01/07/2026 Logistics Industry Insights
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Global Trade Deficit Grows in North America and Europe

Global Trade Deficit Grows in North America and Europe

Hackett Associates' "Global Trade Pulse" report reveals a widening import-export gap in North America and Europe, reflecting a growing global trade imbalance. The report analyzes import and export data, influencing factors, and potential risks. It proposes strategies to address the trade imbalance, emphasizing the importance of international cooperation and policy adjustments. The widening gap highlights the need for proactive measures to mitigate potential economic consequences and foster a more balanced and sustainable global trading system. The report serves as a crucial resource for policymakers and businesses navigating the complexities of international trade.

01/15/2026 Logistics Industry Insights
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Freight Pricing Strategies Split As Demand Weakens in Q1

Freight Pricing Strategies Split As Demand Weakens in Q1

The TD Cowen-AFS Freight Index Q1 report reveals a market grappling with weak demand and excess capacity. Full Truckload (FTL) seeks price equilibrium, while Parcel struggles between pricing strategies and discount competition. Less-than-Truckload (LTL) faces cracks beneath seemingly firm prices. The report offers crucial market insights for freight companies, shippers, and investors, highlighting the challenges and opportunities within each transportation mode and the pricing pressures impacting the overall freight landscape. It serves as a valuable resource for navigating the complexities of the current freight market.

01/15/2026 Logistics Industry Insights
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Ecommerce Delivery Satisfaction Plateaus Amid Consumer Frustrations

Ecommerce Delivery Satisfaction Plateaus Amid Consumer Frustrations

Recent Descartes research indicates that despite the e-commerce boom, customer satisfaction with last-mile delivery is improving slowly, and delivery issues remain prominent. The study reveals consumer pursuit of convenience, trade-offs between cost and speed, and dissatisfaction with retailers and delivery services. The report emphasizes the need for the industry to prioritize consumer needs and optimize the last-mile delivery experience through technology and strategic improvements to enhance customer satisfaction and loyalty. Addressing these challenges is crucial for sustained growth in the competitive e-commerce landscape.

01/15/2026 Logistics Industry Insights
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