Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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Port of Los Angeles Revises Clean Truck Plan Postsupreme Court Decision

Port of Los Angeles Revises Clean Truck Plan Postsupreme Court Decision

The U.S. Supreme Court rejected two concession requirements of the Port of Los Angeles's 'Clean Truck' program, sparking a dispute over trucking regulation authority. The Port of Los Angeles is evaluating its next steps to continue pursuing environmental goals within legal boundaries. This article analyzes the ruling's impact on the port, trucking companies, and the environment, and looks ahead to a future of collaborative efforts towards building a green logistics system.

01/15/2026 Logistics
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Trump Supports Dockworkers in Automation Fight Backs US Jobs

Trump Supports Dockworkers in Automation Fight Backs US Jobs

US dockworkers and employers are deadlocked over automation, with Trump publicly supporting workers and advocating for prioritizing American jobs. Both sides stand firm, while industry associations urge a return to the negotiating table. Automation is a growing trend in port development, and balancing technological advancement with the interests of workers is crucial. The dispute highlights the challenges of integrating new technologies while safeguarding employment and maintaining labor relations.

01/21/2026 Logistics
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US Rail Labor Talks Raise Fears of Supply Chain Disruptions

US Rail Labor Talks Raise Fears of Supply Chain Disruptions

The Presidential Emergency Board (PEB) issued recommendations to mediate the labor dispute between railroad companies and unions, aiming to avert a potential railroad strike and supply chain crisis. The PEB's recommendations cover wage increases, healthcare, and contract renegotiation. Reactions from both sides have been mixed. Failure to reach an agreement could paralyze the U.S. rail system, severely impacting the economy. The situation requires close monitoring in the coming weeks.

02/11/2026 Logistics Industry Insights
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Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Ebay Sellers Gain Tips to Handle Unpaid Item Disputes

Ebay Sellers Gain Tips to Handle Unpaid Item Disputes

eBay non-paying bidders negatively impact the shopping experience, requiring proactive seller responses. This guide offers strategies for handling non-paying bidders, including contacting the buyer, opening a case, and implementing preventative measures. It also covers dispute resolution for issues like item not as described and damaged goods. The aim is to help sellers protect their rights and optimize their store operations by effectively addressing these challenges and ensuring a smoother transaction process.

01/06/2026 Logistics Encyclopedia
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Ebay Sellers Guide to Managing Refunds and Disputes

Ebay Sellers Guide to Managing Refunds and Disputes

This article delves into the reasons behind reduced eBay refund amounts, such as item depreciation and exchange rate fluctuations. It offers three refund processing strategies: responding to return requests, proactively canceling orders, and issuing refunds directly through PayPal. The article also emphasizes dispute prevention and resolution, helping sellers build a harmonious trading environment and protect their rights. It provides practical advice on navigating the complexities of eBay refunds in cross-border e-commerce.

12/31/2025 International Settlement
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Ebay Sellers Guide How to Avoid Negative Feedback Disputes

Ebay Sellers Guide How to Avoid Negative Feedback Disputes

This article delves into three common dispute types on eBay: Item Not as Described (INAD), Non-Payment, and Item Not Received (INR). It provides effective response strategies and key timelines to help sellers resolve crises, regain buyer trust, and improve store operations. The analysis focuses on practical approaches to navigating these challenges and minimizing negative impacts on seller reputation and sales performance, ultimately contributing to a more successful and sustainable eBay business.

12/29/2025 Logistics Encyclopedia
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Canada Averts Rail Strike Exposing Supply Chain Risks

Canada Averts Rail Strike Exposing Supply Chain Risks

A labor dispute leading to a railway strike in Canada was quickly resolved with strong government intervention. This paper analyzes the causes of the strike, the government's response, and the implications for North American supply chains and businesses. It highlights the importance of prioritizing positive labor relations and building diversified supply chains to mitigate future disruptions. The swift resolution underscores the government's commitment to maintaining economic stability and preventing prolonged disruptions to critical infrastructure.

01/30/2026 Logistics
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Forward Air Sues Omni Logistics Over Failed Merger

Forward Air Sues Omni Logistics Over Failed Merger

The merger between Forward Air and Omni Logistics has stalled, leading to a legal battle. Forward Air has filed a counterclaim, alleging Omni failed to fulfill its obligations under the agreement and seeking to terminate the merger. Omni maintains the agreement's validity and is determined to complete the merger. This dispute not only affects the fate of both companies but also highlights the challenges and transformations inherent in the consolidation of the logistics industry.

02/04/2026 Logistics
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