South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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Amazon Seller Earns BMW Through Ecommerce Success

Amazon Seller Earns BMW Through Ecommerce Success

This article delves into the 'Amazon Operations Win BMW' event, revealing potential marketing gimmicks or 'family business' benefits behind the high-value reward. It also analyzes the 'ice and fire' phenomenon of Amazon's fall Prime Day, providing peak season survival rules for cross-border e-commerce sellers. The article emphasizes the importance of product selection, supply chain management, operations, customer service, and risk control to help sellers stand out in a competitive market. By focusing on these key areas, sellers can improve their chances of success during the busy peak season.

12/30/2025 Logistics Industry Insights
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Crossborder Ecommerce Registered Vs Standard Mail for Small Packages

Crossborder Ecommerce Registered Vs Standard Mail for Small Packages

This paper delves into the dilemma of choosing between 'registered' and 'unregistered' international small packets for cross-border e-commerce in China, analyzing their differences in tracking capabilities, risk protection, and timeliness. It proposes a three-dimensional evaluation model based on product value, time sensitivity, and country risk. The importance of flexible service combinations, customer experience, and technological empowerment in the selection process is emphasized, aiming to help sellers make more informed decisions, achieve cost control, and improve efficiency. Ultimately, the goal is to optimize shipping strategies for enhanced business performance.

12/30/2025 Logistics Industry Insights
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Crossborder Ecommerce Sellers Warned of Freight Forwarder Scams

Crossborder Ecommerce Sellers Warned of Freight Forwarder Scams

A Shenzhen freight forwarder was exposed for using multiple shell companies to collect goods before defaulting, raising concerns about integrity in the industry. The article analyzes the reasons for frequent freight forwarder defaults, including declining platform benefits, intense competition, long cross-border logistics chains, and improper selection of freight forwarders by sellers. It provides practical tips for cross-border sellers to avoid pitfalls, emphasizing the need for caution when choosing freight forwarders. Sellers should not solely pursue low prices but comprehensively consider qualifications, creditworthiness, operational capabilities, and service quality.

12/30/2025 Logistics
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Tiktok Ecommerce Drives Rapid Sales Growth

Tiktok Ecommerce Drives Rapid Sales Growth

This article analyzes the current situation and challenges of TikTok Shopping, pointing out that the golden age has passed and influencer costs are rising. For small and medium-sized sellers, it suggests clarifying goals, choosing suitable influencers, focusing on product selection, and emphasizing the importance of differentiated traffic. At the same time, it points out that the TikTok Shopping system is mature and the entry threshold is low, encouraging sellers to actively try it. The key is to adapt and find a niche to succeed in the evolving landscape.

12/30/2025 Logistics Industry Insights
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Mom Builds Thriving Ecommerce Business in Southeast Asia

Mom Builds Thriving Ecommerce Business in Southeast Asia

This article reveals the practical experience of a full-time mom who built a 100-person cross-border e-commerce team in Southeast Asia from scratch. It analyzes the three core trends in the Southeast Asian market and provides a five-step 'minimum closed-loop' method to help novice sellers get started quickly. The article emphasizes data-driven product selection, standardized listing processes, and rapid testing strategies. It also outlines advancement paths and precautions, aiming to help readers achieve success in the Southeast Asian cross-border e-commerce field.

01/15/2026 Logistics Industry Insights
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Global Shipping Times Vary by Region Study Finds

Global Shipping Times Vary by Region Study Finds

International express delivery time is affected by factors such as delivery channel, destination, and customs clearance efficiency, with significant regional variations. Commercial express is fast, while postal services are economical but slower; dedicated lines balance speed and price. Delivery to Europe and the US is stable, Southeast Asia is relatively fast, and the Middle East and South America are slower. Customs clearance and force majeure events also impact delivery time. Optimizing channel selection, declaration information, and shipping time, choosing reliable service providers, and purchasing insurance can improve delivery time.

01/15/2026 Logistics
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Preventing Mold in Crossborder Ecommerce Shipping Containers

Preventing Mold in Crossborder Ecommerce Shipping Containers

Cross-border e-commerce sellers often face the challenge of mold and mildew damage to goods during sea freight. This guide provides a comprehensive anti-mold solution, covering humidity control before loading, container inspection, scientific loading and sealing during loading, real-time monitoring and route selection during transportation, and timely pick-up and dehumidification after arrival. It also offers specific prevention plans for special goods, helping ensure the safety of cross-border trade. The guide aims to minimize moisture-related damage and protect valuable inventory throughout the shipping process.

01/15/2026 Logistics Encyclopedia
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Douyin Shops See Growth Through Refined Strategies

Douyin Shops See Growth Through Refined Strategies

Two experienced Douyin Shop operators share a detailed operation plan summarized from two years of practical experience. It emphasizes survival first, product testing, title and main image optimization, importance of output per unit area, stable category selection, leveraging influencer collaborations, and continuous learning and practice. The core focuses on data analysis, user maintenance, content marketing, event planning, and high-quality after-sales service, helping novice sellers achieve profitable growth in Douyin Shop. This approach provides a practical guide to navigate the complexities of the platform and maximize sales potential.

01/16/2026 Logistics Industry Insights
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SHEIN Nears 24 Billion Revenue As Fast Fashion Dominates

SHEIN Nears 24 Billion Revenue As Fast Fashion Dominates

SHEIN, an ultra-fast fashion cross-border e-commerce platform, has rapidly risen to prominence due to its low prices, vast selection, and rapid updates. Its revenue is projected to reach $24 billion in 2022. This analysis examines SHEIN's business model, competitive landscape, company history, and core competencies. It also explores the sustainability challenges the company faces and its future prospects. The brand's success is attributed to its agile supply chain and data-driven approach, but concerns remain about ethical labor practices and environmental impact within the fast fashion industry.

01/16/2026 Logistics Industry Insights
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