Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
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Ozon Warns Sellers of Unfair Partner Commissions

Ozon Warns Sellers of Unfair Partner Commissions

This article aims to help OZON sellers self-check if their stores have been maliciously bound to a 'Technical Partner' and reveals its commission mechanism. It analyzes the advantages and disadvantages of binding a 'Technical Partner' in detail, providing a practical unbinding guide to help sellers avoid unnecessary losses. The article also reminds new sellers to be wary of 'free' traps, learn resource integration, and improve their store operation capabilities. This guide helps sellers protect their store and optimize their OZON business.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Advised on Managing Unfair Product Reviews

Amazon Sellers Advised on Managing Unfair Product Reviews

Cross-border e-commerce sellers often encounter bizarre negative reviews that damage their store reputation. This article provides strategies to address them: calmly analyze the type of review (product quality, service, malicious, or unreasonable) and take appropriate action, such as apologizing, improving products, or reporting malicious behavior. Simultaneously, actively maintain store reputation by promptly responding to reviews, encouraging positive feedback, and understanding Amazon's criteria and process for removing negative reviews. Turn crises into opportunities for business growth.

01/06/2026 Logistics Industry Insights
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US Imposes Countervailing Duties to Combat Unfair Trade Practices

US Imposes Countervailing Duties to Combat Unfair Trade Practices

A countervailing duty (CVD) is a tariff imposed by the United States to offset unfair competitive advantages gained by domestic industries due to foreign government subsidies. Targeting specific countries and products, CVDs aim to restore a level playing field in international trade. Businesses should monitor policy changes, ensure compliance, and proactively address the challenges posed by countervailing duties.

11/03/2025 Customs Knowledge
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Guide to Avoiding Unfair Terms in Crossborder Logistics Contracts

Guide to Avoiding Unfair Terms in Crossborder Logistics Contracts

Cross-border logistics contracts often conceal risks, with hidden clauses potentially leading to cost overruns and unfair terms infringing on corporate rights. This article reveals common pitfalls, emphasizing the importance of contract review and legal awareness. It aims to help businesses proactively avoid risks and ensure supply chain security. By understanding potential issues and implementing preventative measures, companies can safeguard their interests and navigate the complexities of international shipping agreements more effectively. Due diligence and a strong legal foundation are crucial for successful cross-border logistics operations.

11/03/2025 Logistics Industry Insights
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EU Tax Reforms May Disrupt Crossborder Ecommerce

EU Tax Reforms May Disrupt Crossborder Ecommerce

The EU's plan to levy taxes on small parcels signals a potential end to the de minimis threshold era, aiming to address customs supervision challenges and unfair competition. Globally, many countries are also adjusting their de minimis policies. Cross-border e-commerce sellers need to closely monitor policy changes, optimize logistics, adjust pricing, and expand markets. Embracing compliant operations is crucial to thrive in this changing landscape and secure future development.

12/31/2025 Customs Knowledge
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Amazon Revamps Review System Drops Top Reviewer Badge

Amazon Revamps Review System Drops Top Reviewer Badge

Amazon's review system is undergoing significant changes: the Top Reviewer badge is removed, Vine Voice reviews are gaining prominence, and malicious flash sales by competitors are a growing concern. Sellers need to pay attention to these new regulations and adjust their operational strategies. Capitalize on the Vine Voice review opportunity and learn how to report unfair competition to protect your rights. Understanding these shifts is crucial for maintaining a competitive edge on Amazon.

12/30/2025 Logistics Industry Insights
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Major Shipping Firms Collaborate to Boost US Port Competitiveness

Major Shipping Firms Collaborate to Boost US Port Competitiveness

Increased shipping industry consolidation and the rise of shipping alliances pose risks to US ports, including declining cargo volumes and reduced competitiveness. Ports need to develop a hub port model, upgrade infrastructure, and strengthen cooperation with shipping alliances. Simultaneously, regulators should prevent unfair competition to address industry changes and maintain competitiveness. This requires strategic adaptation and proactive measures to navigate the evolving landscape of the maritime industry and ensure the long-term viability of US ports.

01/28/2026 Port Encyclopedia
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Amazon Tackles Fraudulent Copyright Claims by Sellers

Amazon Tackles Fraudulent Copyright Claims by Sellers

This article delves into the problem of malicious copyright infringement complaints faced by Amazon sellers regarding their independent websites. It provides effective appeal strategies, including submitting DMCA counter-notices, providing detailed evidence, and utilizing multiple communication channels. The article also emphasizes the importance of prevention, recommending that sellers register their brands and establish independent websites to build a defense system against malicious competition. By taking proactive measures, sellers can mitigate the risk and impact of unfair complaints and protect their business.

12/29/2025 Logistics Encyclopedia
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EU Carbon Border Tax Marks Climate Policy Milestone

EU Carbon Border Tax Marks Climate Policy Milestone

The EU's Carbon Border Adjustment Mechanism (CBAM) is a crucial policy tool for addressing climate change and preventing carbon leakage. Its legislative journey began in 2019, encompassing drafting, internal negotiations, formal adoption, and entry into force. By imposing carbon tariffs on high-carbon emission goods, CBAM aims to promote global emissions reduction, reshape trade patterns, and drive technological innovation. The EU will continuously revise and adjust CBAM to ensure its effectiveness and feasibility in achieving its climate goals and preventing unfair competition.

01/21/2026 Customs Knowledge
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