2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
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LA and Long Beach Ports See January Surge Amid Economic Recovery

LA and Long Beach Ports See January Surge Amid Economic Recovery

Los Angeles and Long Beach ports experienced a significant surge in throughput in January, driven by pre-holiday restocking and the recovering US economy. However, potential risks such as the Red Sea crisis and Panama Canal congestion remain a concern. Both ports are actively addressing these challenges, aiming to regain market share and achieve sustainable growth. They are implementing strategies to mitigate disruptions and ensure smooth operations despite the global uncertainties impacting supply chains and trade flows. The ports' performance is a key indicator of overall economic health.

01/20/2026 Logistics
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Industrial Real Estate Thrives Despite Economic Volatility

Industrial Real Estate Thrives Despite Economic Volatility

Cushman & Wakefield's report indicates a robust US industrial real estate market in Q2, driven by logistics demand and a preference for high-quality assets. Despite pressures in the Western region, the overall leasing market remained stable with a gradual increase, accompanied by a slowdown in supply. Experts believe that tariff easing and rental adjustments are boosting market confidence. The market is expected to continue adjusting in the future, presenting both opportunities and challenges. The report highlights the resilience of the sector and its ability to adapt to evolving economic conditions.

01/20/2026 Logistics Industry Insights
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East and Gulf Coast Ports Agree to Sixyear Labor Pact with Wage Increases

East and Gulf Coast Ports Agree to Sixyear Labor Pact with Wage Increases

The International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) have reached a new six-year agreement covering 36 ports on the US East and Gulf Coasts. Key aspects include wage increases and guidelines for the implementation of automation technologies. The agreement aims to ensure supply chain stability, enhance port competitiveness, and promote harmonious labor relations. While offering opportunities for stable port development, the agreement also presents challenges related to the ongoing automation transformation within the industry. This deal is crucial for the future of maritime operations in the region.

01/20/2026 Logistics
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Tiktok Shop Shifts to Managed Model in Crossborder Ecommerce

Tiktok Shop Shifts to Managed Model in Crossborder Ecommerce

TikTok e-commerce is reportedly launching a "fully managed" model, where merchants only supply goods and the platform handles operations. This aims to shorten the sales process and improve efficiency, with plans to fully open the Shop function in the US this year. The fully managed model is becoming an industry trend, testing the platform's product selection and operational capabilities, while also bringing opportunities and challenges to merchants. TikTok e-commerce is accelerating its transformation, and the combination of its massive traffic and the fully managed model may reshape the landscape of cross-border e-commerce.

12/30/2025 Logistics Industry Insights
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Haugesund Airport Boosts Regional Connectivity in Norway

Haugesund Airport Boosts Regional Connectivity in Norway

Haugesund Airport, located in southwestern Norway, has been an international airport since its opening in 1975, offering various domestic and international routes. Major airlines include Scandinavian Airlines and Widerøe. In 2012, the airport's annual passenger capacity reached 694,005, making it the eleventh busiest airport in Norway.

07/28/2025 Logistics
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Understanding Shanghai Port Shipping Export Container Operations

Understanding Shanghai Port Shipping Export Container Operations

This article explores the operational practices of full container shipping at Shanghai Port, including customs clearance procedures, electronic packing list information, and cargo consolidation arrangements. Customs clearance at Shanghai Port typically occurs after receiving the pre-assigned shipping list, with the electronic packing list facilitating the customs process once the loaded container arrives at the port.

07/18/2025 Logistics Encyclopedia
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Key Differences Between LCL and FCL Shipping

Key Differences Between LCL and FCL Shipping

This article analyzes the key differences between Less than Container Load (LCL) and Full Container Load (FCL) shipping. LCL shipping involves multiple customers' goods being packed in a shared container, enhancing transport efficiency and reducing costs. In contrast, FCL shipping entails renting an entire container, suitable for clients needing larger shipping capacities. There are also significant differences in the bill of lading and consignees between the two.

07/17/2025 Logistics Encyclopedia
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Maersk Enhances Customer Service for Efficient Cargo Handling

Maersk Enhances Customer Service for Efficient Cargo Handling

This article provides a detailed overview of the customer service inquiry, container guarantee application, and cargo pick-up process after booking with Maersk. It emphasizes strategies for dealing with overbooking situations, tips for using the Maersk website, and important considerations for inland transportation. The aim is to offer practical operational guidance for foreign trade professionals, covering key aspects from booking confirmation to final delivery and highlighting best practices for efficient and effective cargo management.

08/23/2025 Logistics Encyclopedia
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Telex Release Bill of Lading Eases International Trade Processes

Telex Release Bill of Lading Eases International Trade Processes

This article provides an in-depth analysis of the Surrendered Bill of Lading (Telex Release), including its concept, English terminology, operational procedures, advantages, and risks. It compares the Surrendered Bill of Lading with the Original Bill of Lading and Sea Waybill, offering practical operational guidelines. Furthermore, it explores the limitations of Telex Release in specific circumstances and discusses future development trends. The aim is to provide a comprehensive reference for international trade practitioners.

09/26/2025 Logistics Encyclopedia
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