Fedex Trails UPS USPS in Pandemic Ecommerce Delivery Speed
Convey's March logistics delivery time report reveals the impact of the pandemic on retail delivery. The report shows that overall on-time performance has recovered to pre-pandemic levels, but FedEx lagged behind. In terms of market share, FedEx and UPS dominate. FedEx Economy's on-time performance significantly declined after its transformation. Retailers should leverage data to optimize carrier selection and improve the delivery experience.









