2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

LA and Long Beach Ports See January Surge Amid Economic Recovery

LA and Long Beach Ports See January Surge Amid Economic Recovery

Los Angeles and Long Beach ports experienced a significant surge in throughput in January, driven by pre-holiday restocking and the recovering US economy. However, potential risks such as the Red Sea crisis and Panama Canal congestion remain a concern. Both ports are actively addressing these challenges, aiming to regain market share and achieve sustainable growth. They are implementing strategies to mitigate disruptions and ensure smooth operations despite the global uncertainties impacting supply chains and trade flows. The ports' performance is a key indicator of overall economic health.

01/20/2026 Logistics
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Industrial Real Estate Thrives Despite Economic Volatility

Industrial Real Estate Thrives Despite Economic Volatility

Cushman & Wakefield's report indicates a robust US industrial real estate market in Q2, driven by logistics demand and a preference for high-quality assets. Despite pressures in the Western region, the overall leasing market remained stable with a gradual increase, accompanied by a slowdown in supply. Experts believe that tariff easing and rental adjustments are boosting market confidence. The market is expected to continue adjusting in the future, presenting both opportunities and challenges. The report highlights the resilience of the sector and its ability to adapt to evolving economic conditions.

East and Gulf Coast Ports Agree to Sixyear Labor Pact with Wage Increases

East and Gulf Coast Ports Agree to Sixyear Labor Pact with Wage Increases

The International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) have reached a new six-year agreement covering 36 ports on the US East and Gulf Coasts. Key aspects include wage increases and guidelines for the implementation of automation technologies. The agreement aims to ensure supply chain stability, enhance port competitiveness, and promote harmonious labor relations. While offering opportunities for stable port development, the agreement also presents challenges related to the ongoing automation transformation within the industry. This deal is crucial for the future of maritime operations in the region.

01/20/2026 Logistics
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Rail Merger Worth 85 Billion Hits Regulatory Delay

Rail Merger Worth 85 Billion Hits Regulatory Delay

The $85 billion merger between Union Pacific and Norfolk Southern has been delayed, sending shockwaves through the industry. Competitor BNSF has seized the opportunity to challenge the deal, while labor unions have also voiced concerns. This merger is not only crucial for the two railroad giants but will also profoundly impact the US rail transportation landscape and potentially reshape the national supply chain. The delay raises questions about regulatory hurdles and the potential for increased industry consolidation. The outcome will significantly affect shipping costs and efficiency across the country.

Union Pacifics Rail Strategy Draws Scrutiny Amid Industry Concerns

Union Pacifics Rail Strategy Draws Scrutiny Amid Industry Concerns

US rail giant UP plans to implement Precision Scheduled Railroading (PSR) to boost efficiency and reduce costs. However, learning from CSX's previous chaotic experience with PSR, the STB is highly concerned, requiring UP to provide detailed plans and progress reports. This article analyzes the pros and cons of PSR and the challenges UP faces. It emphasizes the importance of balancing efficiency with customer needs and prospects future development trends in the rail transport industry. The key is to avoid disruptions while achieving operational improvements under the PSR model.

Truckers Hoursofservice Rule Changes May Be Delayed

Truckers Hoursofservice Rule Changes May Be Delayed

The US trucking industry's anticipated HOS reform might face an 18-month delay due to a Democratic-led call for a 'comprehensive review.' The new rules aim to provide greater flexibility for long-haul truck drivers, but Democrats have raised concerns, demanding an extensive review. While the Trucking Association has expressed concern, they remain hopeful that the changes will take effect as scheduled by the end of September. This potential delay introduces uncertainty and could impact efficiency within the trucking sector, affecting both drivers and the supply chain.

01/21/2026 Logistics
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Shanghai Imports Face Rising Cargo Shortages Experts Advise

Shanghai Imports Face Rising Cargo Shortages Experts Advise

This paper focuses on import tally in Shanghai, specifically addressing shortage issues for both full container load (FCL) and less than container load (LCL) shipments. It provides a detailed interpretation of the tally process, key considerations, and corresponding strategies. The importance of external packaging inspection and damage recording is emphasized, highlighting the crucial role of tally reports in subsequent claims. This helps importers mitigate risks associated with cargo shortages during the import process.

Tiktok Shop Shifts to Managed Model in Crossborder Ecommerce

Tiktok Shop Shifts to Managed Model in Crossborder Ecommerce

TikTok e-commerce is reportedly launching a "fully managed" model, where merchants only supply goods and the platform handles operations. This aims to shorten the sales process and improve efficiency, with plans to fully open the Shop function in the US this year. The fully managed model is becoming an industry trend, testing the platform's product selection and operational capabilities, while also bringing opportunities and challenges to merchants. TikTok e-commerce is accelerating its transformation, and the combination of its massive traffic and the fully managed model may reshape the landscape of cross-border e-commerce.

Guide to LCL Shipping Bill of Lading Costs and Verification

Guide to LCL Shipping Bill of Lading Costs and Verification

This article provides a detailed interpretation of common issues in LCL (Less than Container Load) shipping, including bill of lading tracking, cargo inspection, and cost structure. It analyzes key aspects such as obtaining the bill of lading number, the scope of inspection fees, and differences in import/export costs. The aim is to help foreign trade practitioners better understand the LCL shipping process and control logistics costs. This guide provides valuable insights into navigating the complexities of LCL shipments effectively.