Amazon Tightens Return Rate Rules for Sellers

Amazon Tightens Return Rate Rules for Sellers

Amazon's new policy imposes stricter controls on products with high return rates, including adding labels and delisting ASINs. Sellers should check email notifications and "Voice of the Customer" reports. To reduce return rates, sellers should optimize listings, improve product quality, enhance packaging and shipping, and proactively address after-sales issues. Data analysis tools like ECPP ERP can help sellers identify problematic products and monitor risks, building automated protection capabilities. This proactive approach is crucial for maintaining a healthy Amazon business and avoiding penalties associated with excessive returns.

01/21/2026 Logistics Industry Insights
Read More
SEO Shifts From Traditional Methods to GEOAI Integration

SEO Shifts From Traditional Methods to GEOAI Integration

This year-end sharing session with 450 attendees summarized the evolution of SEO: from traditional SEO to RLO (Reach, Listen, Optimize) for comprehensive online optimization, and finally to GEO (Generative Engine Optimization) in the AI era. The session explored how marketers can adapt to the AI revolution and achieve success. It covered the shift in SEO paradigms driven by AI, emphasizing the importance of understanding and leveraging AI tools and strategies. Key takeaways included adapting content strategies for AI-powered search, optimizing for voice search, and utilizing AI for data analysis and personalized marketing. The discussion highlighted the need for marketers to embrace continuous learning and experimentation to stay ahead in the rapidly evolving landscape of AI-driven marketing.

01/15/2026 Logistics Industry Insights
Read More
Amazon Sellers Adapt to Zeroreview Product Challenges

Amazon Sellers Adapt to Zeroreview Product Challenges

Amazon's review policy changes present a 'zero review' challenge for new products, significantly impacting conversion rates. Sellers need to actively respond by optimizing listings, leveraging social media marketing, providing excellent customer service, and ensuring compliant reviews. These strategies can help break the 'zero review' curse and achieve sales growth. Overcoming this hurdle is crucial for new products to gain traction and succeed in the competitive Amazon marketplace. Focusing on building trust and credibility is key to driving sales even without initial reviews.

01/06/2026 Logistics Industry Insights
Read More