Companies are leveraging digital transformation to tackle e-commerce competition by adopting Logistics as a Service (LaaS), data analytics, automation, and blockchain technology. This enhances logistics efficiency and customer experience, paving new avenues for business development.
This article analyzes the development trends of the 'last mile' service in China's e-commerce logistics. It highlights the acceleration of cross-industry collaboration and service integration, the importance of specialization and localization, the application of drone technology, and the emphasis on energy conservation and environmental protection. These changes will lead to more diversified and personalized services, presenting new opportunities and challenges for companies, thereby driving continuous innovation and transformation in this field.
Rural e-commerce is constrained by logistics bottlenecks. Collaborative models enhance the efficiency of 'last mile' delivery, promoting economic growth in rural areas.
This article explores six major challenges faced by China's cross-border e-commerce logistics, including high shipping costs, lengthy delivery times, lack of full tracking for packages, high rates of lost or damaged items, difficulties in post-sale rights protection, and products being detained by customs. It suggests that companies can improve these issues by optimizing product design and enhancing customer communication, thereby increasing operational efficiency and customer satisfaction.
This article discusses the issue of customs detention worldwide, analyzing common reasons for detentions and providing effective preventive measures and response strategies. Cross-border e-commerce merchants should pay attention to declaration values, product names, and packaging methods, while also understanding the customs policies of different countries to minimize detention risks. In the event of a detention, timely communication with customers, assisting with customs clearance, and properly handling return matters can effectively protect merchants' interests and strengthen customer trust.
The 6th Xiamen International Cross-border E-commerce Exhibition will be held in Xiamen in June 2026, hosted by the China Chamber of International Commerce and the Xiamen Chamber of International Commerce. The exhibition, themed "Cross-border Interconnection, Global Trade", brings together global cross-border e-commerce enterprises, covering cross-border product selection, platform services, imported goods, and more. It aims to promote the dual circulation of domestic and international trade and boost global economic development. Exhibition consultation is currently underway.
How should consumers protect their rights when their goods are damaged during the logistics process? Through case analysis, we explored compensation issues and channels for protecting rights encountered during return logistics. It is advisable for consumers to use insurance services and promptly contact the logistics company in the event of damage to ensure reasonable compensation. If necessary, they can seek evaluation from professional agencies or pursue legal avenues to safeguard their rights.
This article explores the multiple advantages of cross-border e-commerce companies operating in bonded zones, including 'inland but outside customs' policies, exhibition functionalities, convenient logistics systems, and customs policies. By analyzing these benefits, it emphasizes the significance of bonded zones for cross-border e-commerce enterprises and highlights the necessity of selecting the appropriate bonded zone. With favorable policies in place, the future potential for cross-border e-commerce in bonded zones is immense.
Xiamen Chengrou Technology Co., Ltd. has joined the Xiamen Cross-border E-commerce Association. The company specializes in the TikTok platform, focusing on the US POD customization market, injecting new vitality into the association. The association is committed to resource sharing, mutual trust and assistance, and cross-border development, providing comprehensive support for member companies to help the thriving development of the Xiamen cross-border e-commerce industry. Chengrou's expertise in POD and TikTok will be a valuable asset.
In October 2021, the total demand for e-commerce logistics in China rebounded, with the central region recording the largest single-month growth of the year. This reflects the recovery of the e-commerce sector and the growth potential of retail sales of consumer goods. The central region's unique geographical advantages and optimized logistics infrastructure provide strong support for the future development of e-commerce logistics.
