AI Customer Service Drives Ecommerce Sales Growth

AI Customer Service Drives Ecommerce Sales Growth

GullChat is a free, intelligent online customer service system designed to address the issue of low customer service efficiency for independent websites. It helps businesses improve customer service quality, optimize operational strategies, and ultimately achieve revenue growth through real-time communication, AI-powered smart replies, and powerful data analytics. GullChat offers flexible customization options to meet the needs of businesses of all sizes.

02/03/2026 Logistics Industry Insights
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Parcel Shipping Expert Shares Logistics Costcutting Strategies

Parcel Shipping Expert Shares Logistics Costcutting Strategies

Robert Persuit, Senior Business Development Director at ShipMatrix, with 40 years of experience in transportation, reveals optimization strategies for the parcel shipping market. Companies should comprehensively analyze shipping needs, compare prices by partnering with multiple carriers, optimize packaging and orders, and utilize data analytics tools to monitor the shipping process. This approach helps reduce costs, improve customer satisfaction, and enhance competitiveness.

01/07/2026 Logistics Industry Insights
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Loadsmart Raises 200M to Transform Logistics Industry

Loadsmart Raises 200M to Transform Logistics Industry

Loadsmart announced a $200 million Series D funding round led by SoftBank Latin America Fund, with participation from existing investors like BlackRock. The funding will fuel technology innovation, market expansion, and talent acquisition. Loadsmart's automated logistics platform significantly improves logistics efficiency through intelligent matching, real-time tracking, automated pricing, and data analytics. This positions Loadsmart as a potential leader in the industry.

01/19/2026 Logistics
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Truckload Capacity Shortage Keeps DAT Spot Rates High

Truckload Capacity Shortage Keeps DAT Spot Rates High

A recent report from DAT Freight & Analytics indicates continued growth in truckload capacity demand and persistently high spot rates. Van rates remain stable, while flatbed rates experienced a slight increase, and refrigerated truck rates remain elevated. Shippers are increasingly turning to the spot market due to tight capacity. Experts analyze the market drivers and recommend optimizing logistics strategies to navigate the current environment.

01/21/2026 Logistics
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Optimizing Transportation Systems to Boost Supply Chain Efficiency

Optimizing Transportation Systems to Boost Supply Chain Efficiency

Optimizing a Transportation Management System (TMS) unlocks significant supply chain value. Key strategies include regular maintenance, functionality reviews, and collaborative partnerships with suppliers. Leveraging data analytics to improve efficiency, reduce costs, and adapt to changing market conditions is crucial. By proactively managing and refining your TMS, businesses can achieve greater visibility, control, and ultimately, a more resilient and cost-effective supply chain.

01/29/2026 Logistics Encyclopedia
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Ebay Sellers Shift from Dropshipping to Direct Sales Strategies

Ebay Sellers Shift from Dropshipping to Direct Sales Strategies

New eBay sellers often struggle with excessive inventory. This article offers solutions: drive traffic through auctions, consistently list new items, meticulously adjust prices, optimize advertising, evaluate campaign performance, prioritize positive feedback, and properly handle disputes. This helps new sellers avoid being overwhelmed, achieve efficient operations, and increase profitability.

12/30/2025 Logistics Encyclopedia
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Shandong's Huanghekou Airport Expands General Aviation Services

Shandong's Huanghekou Airport Expands General Aviation Services

Established in 1998, Yellow River Delta Zhi Huang Airport is located in Kenli County, Dongying City, Shandong Province, primarily undertaking flight operations and training programs. Operated by Dongying General Aviation Co., Ltd., the airport offers various services, including aerial photography and airborne advertising, boasting rich flight resources and diverse functionalities.

07/28/2025 Airport Codes
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Air Cargo Faces Capacity and Cost Challenges by 2025

Air Cargo Faces Capacity and Cost Challenges by 2025

In 2025, the international air freight market reveals a structural divergence in capacity, with a stark contrast between surplus bellyhold capacity on passenger planes and a shortage of dedicated freighters. Regional freight rates are highly volatile, with prices soaring from Southeast Asia to Europe while decreasing on the trans-Pacific routes. Companies need to leverage data analytics to optimize their shipping routes and tackle these challenges.

08/05/2025 Logistics Industry Insights
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E-Commerce Giants Drive Smart Logistics Revolution in Global Supply Chains

E-Commerce Giants Drive Smart Logistics Revolution in Global Supply Chains

E-commerce logistics is entering a data-driven phase of intelligent development, where industry leaders drive lifecycle management through the opening and sharing of logistics capabilities. Facing the bottlenecks of traditional models, the logistics industry, aided by big data analytics, enhances service efficiency and addresses the challenges retailers face in their 'Internet +' transformation. Continuous innovation and collaboration will be the core of future development.

07/28/2025 Logistics Industry Insights
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