AI Boosts Crossborder Home Furnishing Customer Service

AI Boosts Crossborder Home Furnishing Customer Service

Kagu E-commerce partnered with Shulex to introduce AI customer service, building a unified service system across all channels to enhance user experience and customer service efficiency. The AI customer service provides 24/7 instant responses with a 90% accuracy rate, significantly improving user satisfaction. Shulex AI customer service is deeply integrated with mainstream cross-border e-commerce business systems, breaking down information silos and enabling a seamless service experience. Both parties will continue to deepen cooperation and explore more scenario-based service innovations.

01/27/2026 Logistics Industry Insights
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AI Boosts Ecommerce Sales During Peak Season

AI Boosts Ecommerce Sales During Peak Season

Shulex launches a dual-engine solution featuring "VOC AI Insights + AI Customer Service Agent" to empower cross-border e-commerce sellers during the year-end mega sales. This solution enables precise identification of market demands, efficient handling of customer inquiries, and enhanced user experience, ultimately building long-term brand competitiveness. Already adopted by hundreds of leading brands, it serves as a robust support system during peak seasons. The solution leverages AI to analyze customer feedback (VOC) and provide intelligent customer service, driving sales and improving customer satisfaction.

01/27/2026 Logistics Industry Insights
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Googles AI Shifts Ecommerce Strategies for Adaptation

Googles AI Shifts Ecommerce Strategies for Adaptation

Google AIO revolutionizes SEO, emphasizing Top 10 ranking authority, authoritative websites, HTTPS necessity, and search intent. For independent websites, crucial SEO strategies include utilizing Semrush for tracking, focusing on quality text content, implementing HTML static optimization, and actively engaging within the Google ecosystem. These elements are key to improving visibility and driving organic traffic for cross-border e-commerce businesses.

01/27/2026 Logistics Industry Insights
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Anker Innovations Invests in Embodied AI Robotics

Anker Innovations Invests in Embodied AI Robotics

Anker Innovations is investing hundreds of millions of yuan to enter the robotics field, investing in Amyrobotics to develop embodied robots. Strategically, Anker divides robotics into three stages: 2D basic, 3D mobile, and 3D interactive, progressing gradually. This move is a natural choice for Anker to seek diversified development after its success in consumer electronics. It aims to seize the first-mover advantage before the humanoid robot market explodes and to meet the challenges and opportunities of the artificial intelligence era.

01/30/2026 Logistics Industry Insights
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AI Transforms Logistics Cost Management with Precision

AI Transforms Logistics Cost Management with Precision

AI empowers logistics cost control, enhancing auditing and optimizing transportation. A data-driven approach is crucial, requiring companies to collaborate in response to market challenges. AI applications improve efficiency and transparency in logistics operations. Real-time data analysis facilitates proactive decision-making and cost reduction. Successful implementation relies on robust data infrastructure and strategic partnerships. By leveraging AI and data insights, businesses can achieve significant cost savings and maintain a competitive edge in the rapidly evolving logistics landscape. Focus on data quality and security is paramount.

01/30/2026 Logistics Industry Insights
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AI Transforms Supply Chains with Realtime Visibility

AI Transforms Supply Chains with Realtime Visibility

Supply chain management software is undergoing a profound transformation, with real-time visibility, AI integration, and seamless ERP integration reshaping logistics management. WMS, TMS, YMS, and ERP form the digital foundation. AI empowers intraday planning, improving decision-making efficiency. AI applications are widespread in areas such as exception handling and supplier management. SCM and ERP integration is crucial, with cloud technology and APIs simplifying external connections. Modular applications offer flexible deployment and scalability. This allows businesses to adapt quickly to changing market demands and optimize their supply chain operations.

01/30/2026 Logistics Industry Insights
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AI and Automation Reshape 2024 Supply Chains

AI and Automation Reshape 2024 Supply Chains

Supply Chain Outlook 2024: Technology, automation, and AI are driving improvements in efficiency, visibility, and resilience. The focus is on artificial intelligence, logistics, Transportation Management Systems (TMS), warehouse automation, Third-Party Logistics (3PL), and robotics. These technologies are crucial for optimizing operations and adapting to evolving market demands. Key trends include enhanced data analytics for predictive capabilities and the integration of AI for real-time decision-making. Companies are increasingly adopting automation to streamline processes and improve overall supply chain performance. The emphasis is on building agile and responsive supply chains capable of withstanding disruptions.

01/30/2026 Logistics Industry Insights
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AI Video Tools Boost Content Creation Efficiency

AI Video Tools Boost Content Creation Efficiency

AI video understanding models utilize deep learning algorithms to extract video information, generate content descriptions, and create copy. This significantly enhances content creation efficiency, reduces costs, and improves accuracy. It also expands application scenarios, benefiting industries like social media, news media, and education & training by streamlining workflows and automating tasks. The model provides a powerful tool for generating engaging video content quickly and effectively, allowing content creators to focus on strategic planning and creative development.

02/02/2026 Logistics Industry Insights
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AI Chatbots Transform Teaching Methods in Education

AI Chatbots Transform Teaching Methods in Education

This paper delves into three practical intelligent agent dialogue setups: Doubao + Hyperlink, Seewo Whiteboard AI Role, and Focusky Presentation Maker. These solutions cater to different teaching scenarios, including lightweight preview, real-time classroom interaction, and engaging in-depth communication. The article details the operational steps, application scenarios, advantages, and disadvantages of each approach. It also envisions the future of AI-powered education, highlighting the potential of these tools to enhance learning experiences and personalize instruction.

02/02/2026 Customs Knowledge
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AI Agents Boost Enterprise Efficiency Beyond RPA

AI Agents Boost Enterprise Efficiency Beyond RPA

AI Agents surpass RPA by connecting to tools and reasoning, enabling end-to-end automation. Implementation faces challenges, requiring a reliable technology stack. The prospect of agentic coworkers is promising. They can handle complex tasks and adapt to changing environments, leading to significant improvements in productivity and efficiency. However, careful planning and robust infrastructure are crucial for successful deployment and integration within existing workflows. The future of work will likely involve humans and AI agents collaborating seamlessly.

02/02/2026 Logistics Industry Insights
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