Shipping Industry Consolidates Amid Focus on Service Excellence

Shipping Industry Consolidates Amid Focus on Service Excellence

The global shipping industry is undergoing a wave of consolidation, marked by mergers, acquisitions, and alliances. To navigate these challenges, shipping companies must prioritize service quality, offering customized solutions, enhancing information transparency, and optimizing supply chain management to gain a competitive edge. Companies like TOTE Maritime Alaska, OOCL, NYK, and Matson stand out as industry leaders, demonstrating excellence in value, on-time performance, information technology, and equipment operations. Their success highlights the importance of these factors in a rapidly evolving market.

01/22/2026 Logistics Industry Insights
Read More
Douyin Sellers Advised to Enhance Service Scores for Better Performance

Douyin Sellers Advised to Enhance Service Scores for Better Performance

This paper addresses the issue of low service experience scores in TikTok Shops and proposes detailed solutions. It focuses on diagnosing the current shop status, accurately identifying key metrics for improvement, and providing effective strategies such as optimizing IM response time and reducing dissatisfaction rates. It also emphasizes important considerations like after-sales service, customer service professionalism, and data monitoring. Furthermore, it highlights methods to improve product and logistics experiences, aiming to help merchants comprehensively enhance their shop's experience score and overcome traffic bottlenecks.

01/07/2026 Logistics Industry Insights
Read More
Aliexpress Zerocommission Model Drives Seller Growth

Aliexpress Zerocommission Model Drives Seller Growth

AliExpress's Full Hosting service helps cross-border sellers transform into hands-off managers, relieving operational pressure with zero commission and fast payment. This allows sellers to focus on product development and optimization. Some sellers have already seen sales double, and platform logistics upgrades have improved user experience. Simplifying operations and returning to the essence of product may become a new trend in cross-border e-commerce. This service empowers sellers to concentrate on product innovation and quality while AliExpress handles the complexities of logistics and customer service.

01/04/2026 Logistics Industry Insights
Read More
Amazon Sellers Guide Restoring Suspended Brand Registry

Amazon Sellers Guide Restoring Suspended Brand Registry

This article addresses the issue of brand registry revocation after an Amazon store suspension. It provides four practical solutions: self-service revocation in the backend, appeal revocation through customer service, assistance from an account manager, and delegation to a third-party service provider. The article details the operational steps, applicable situations, and precautions for each solution, aiming to help sellers minimize losses and reactivate their brand in a new store. The goal is to provide actionable strategies for recovering brand assets after an account suspension.

12/31/2025 Logistics Encyclopedia
Read More
JD Logistics Expands Largeitem Shipping Options

JD Logistics Expands Largeitem Shipping Options

JD Logistics has upgraded its large item delivery service, now supporting the simultaneous shipment of up to four boxes. Users need to communicate with customer service in advance to confirm the shipping method and pay attention to packaging, document retention, and timely feedback. The future of large item logistics will focus on intelligence, personalization, and green practices. This upgrade aims to provide a more convenient and efficient shipping experience for customers dealing with bulky items, reflecting JD Logistics' commitment to improving its service offerings.

01/19/2026 Logistics Encyclopedia
Read More
BRAC Banks SWIFT Code Ensures Secure Global Transfers

BRAC Banks SWIFT Code Ensures Secure Global Transfers

BRAC Bank's SWIFT/BIC code BRAKBDDH OBU offers a secure and efficient option for international remittances, allowing customers to make payments in euros. Funds typically arrive within three business days. This service facilitates financial exchanges between individuals and businesses, enhancing the overall customer experience.

08/14/2025 International Settlement
Read More
Franklin Nhs DW Helicopter Base Expands Operations

Franklin Nhs DW Helicopter Base Expands Operations

D.W. Helicopter Base is located in Franklin, New Hampshire, featuring a 20m x 20m grass landing pad that accommodates various types of helicopters. While weather data is not provided, users can contact customer service via email for assistance and real-time flight advisory information.

08/08/2025 Airport Codes
Read More