WACAM Project Advances Customs Modernization in West Africa

WACAM Project Advances Customs Modernization in West Africa

The West Africa Customs Administration Modernization (WACAM) project aims to improve customs management and operational efficiency in West African countries. Through regional workshops and national support missions, it shares best practices in strategic management and provides capacity building support in areas such as human resource management, stakeholder relations, and resource mobilization. The project has successfully held resource mobilization workshops and will continue to advance stakeholder relations workshops, contributing to customs modernization in West Africa. The goal is to create more effective and efficient customs administrations.

12/30/2025 Customs Knowledge
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Chatgpt Boosts Ozon Sellers in Crossborder Ecommerce

Chatgpt Boosts Ozon Sellers in Crossborder Ecommerce

This article explores how Ozon sellers can leverage ChatGPT to assist with product selection, pricing, and marketing, thereby improving operational efficiency. While not perfect, ChatGPT's insights and suggestions can help sellers save time and effort. The importance of data validation, continuous learning, and human intervention is emphasized. The article encourages sellers to experiment with ChatGPT to potentially enhance their Ozon business. It highlights ChatGPT as a tool for brainstorming and generating ideas, ultimately aiming for increased productivity and better decision-making in the competitive Ozon marketplace.

01/04/2026 Logistics Industry Insights
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Marketers Leverage OCPC Algorithms for Growth

Marketers Leverage OCPC Algorithms for Growth

This article delves into the underlying logic and scaling mechanism of OCPC intelligent advertising. It reveals the three principles of precise user targeting, the two main stages of campaign execution, and the three key characteristics: 'grab, avoid, improve'. The article details the OCPC campaign process, emphasizing the importance of human-machine collaboration. It aims to help marketers master this powerful tool, achieve breakthroughs in marketing promotion, and drive business growth. The focus is on understanding how OCPC works and how to leverage it for optimal marketing results.

01/06/2026 Logistics Industry Insights
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Serbian Delegation Studies Uzbekistans Customs Reforms

Serbian Delegation Studies Uzbekistans Customs Reforms

A Serbian Customs delegation visited Uzbekistan to learn about its experiences in digitalization, human resources, and trade facilitation. The visit highlighted Uzbekistan's progress in these areas, supported by projects from the World Customs Organization (WCO) and the Swiss State Secretariat for Economic Affairs (SECO). The Serbian delegation aimed to gain insights and best practices to inform their own customs reform efforts, focusing on leveraging technology and data to improve efficiency and streamline trade processes. The exchange fostered collaboration and knowledge sharing between the two customs administrations.

01/05/2026 Customs Knowledge
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Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
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Gambia Revenue Authority Boosts HR Strategy with WCO Aid

Gambia Revenue Authority Boosts HR Strategy with WCO Aid

With Sida's funding, the WCO, through the WACAM project, is assisting the Gambia Revenue Authority in enhancing its human resource management capabilities and optimizing recruitment processes. This initiative aims to strengthen the GRA's operational efficiency by improving its ability to attract, retain, and develop qualified personnel. The project focuses on modernizing HR practices and aligning them with international standards to support the GRA's mandate in revenue collection and border security. Ultimately, this contributes to Gambia's economic development by fostering a more effective and transparent customs administration.

01/26/2026 Customs Knowledge
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Global Customs Agencies Strengthen Ozone Layer Protections

Global Customs Agencies Strengthen Ozone Layer Protections

The World Customs Organization (WCO) actively participates in international efforts to protect the ozone layer by strengthening border controls, combating illegal trade, and enhancing customs capacity. These measures effectively enforce multilateral environmental agreements such as the Montreal Protocol. Future efforts should focus on strengthening international cooperation, risk management, and technological applications to safeguard human health and the global environment. The WCO's commitment to environmental security ensures a safer and healthier planet for future generations by preventing the illegal trade of ozone-depleting substances and promoting sustainable practices.

01/26/2026 Customs Knowledge
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Mali Customs Boosts Training with WCO Support for Staff Efficiency

Mali Customs Boosts Training with WCO Support for Staff Efficiency

With the support of the World Customs Organization, Mali Customs developed a Human Resource Management Strategy for 2018-2021. This strategy aims to enhance employee skills, improve work efficiency, and strengthen organizational cohesion through tools like competency models, ultimately achieving the overall mission of customs. The success of Mali Customs has attracted significant attention from the Ministry of Finance and is expected to be promoted to other government departments. The focus is on building a capable and motivated workforce to drive customs modernization and improve overall performance.

01/26/2026 Customs Knowledge
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Customs HR Strategies for Crisis Resilience and Adaptation

Customs HR Strategies for Crisis Resilience and Adaptation

This article provides an in-depth interpretation of the World Customs Organization (WCO) guidelines, aiming to assist customs administrations in enhancing human resource resilience during crises. It analyzes the challenges faced by customs HR under the pandemic and elaborates on seven key areas for building resilience, including leadership & communication, employee health & safety, and workplace transformation. Drawing on international best practices, the article offers valuable insights and references for customs administrations to address future challenges. This resource is designed to strengthen HR functions within customs agencies globally.

01/20/2026 Customs Knowledge
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Yale Forklift Expands Operator Assistance for Warehouse Safety

Yale Forklift Expands Operator Assistance for Warehouse Safety

Yale Lift Truck Technologies showcased an expanded Yale Reliant operator assistance solution at Modex 2024, covering 59 models and debuting Advanced Dynamic Stability (ADS) as a standalone feature. This solution aims to reduce human error risks and improve safety and efficiency in warehouse operations. It is applicable to various scenarios, including retail, e-commerce, and wholesale distribution, helping businesses achieve intelligent upgrades. The expanded Yale Reliant system provides a comprehensive approach to forklift safety and performance enhancement, contributing to a more secure and productive work environment.

01/20/2026 Logistics
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