Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex, in collaboration with AWS, introduces an AI customer service robot service. Built on the AWS technology architecture, it comprises three key modules: knowledge indexing, intelligent Q&A, and data optimization. This provides businesses with comprehensive value across pre-sales, sales, and after-sales stages. Real-world case studies demonstrate that this solution significantly reduces manual ticket volume, shortens problem resolution time, and enhances customer satisfaction.

01/28/2026 Logistics Industry Insights
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DHL Adopts Generative AI to Boost Supply Chain Customization

DHL Adopts Generative AI to Boost Supply Chain Customization

DHL Supply Chain is collaborating with Boston Consulting Group to deploy generative AI applications aimed at enhancing data management and analytics, optimizing customer insights, and accelerating solution customization. Managing GenAI applications through a 'product funnel approach,' DHL Supply Chain focuses on business development and solution design, with the goal of creating greater value for both customers and employees. This initiative signals the growing importance of GenAI in the logistics sector.

01/28/2026 Logistics
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Cognitive Supply Chains Boost Competitive Edge Through AI Adaptation

Cognitive Supply Chains Boost Competitive Edge Through AI Adaptation

The Cognitive Supply Chain represents an evolution of the digital supply chain, leveraging technologies like IoT, Big Data, and AI to achieve comprehensive insight and prediction across the entire supply chain. This enables waste reduction and efficiency improvements. Building a cognitive supply chain necessitates organizational changes, including breaking down departmental silos, cultivating data analytics capabilities, establishing agile organizational structures, and embracing a culture of innovation. It's a holistic approach to optimizing supply chain performance through data-driven decision-making.

01/28/2026 Logistics Industry Insights
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Bel Group Adopts Kinaxis AI to Streamline Supply Chain

Bel Group Adopts Kinaxis AI to Streamline Supply Chain

Bel Group leverages the Kinaxis Maestro platform to optimize its supply chain, enhancing efficiency and visibility. This implementation allows them to better respond to unexpected demand fluctuations, reduce costs, and lower carbon emissions. By utilizing AI-powered solutions, Bel Group achieves a more agile and sustainable supply chain, improving overall performance and resilience in a dynamic market environment. The platform's capabilities in demand forecasting and intelligent operations are key to their success.

01/28/2026 Logistics Industry Insights
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Intel Adopts AI for Inventory Management Replacing Traditional Methods

Intel Adopts AI for Inventory Management Replacing Traditional Methods

Intel successfully transitioned its inventory management from relying on 'rules of thumb' to a data-driven approach by introducing a 'multi-echelon inventory optimization' algorithm model. This significantly reduced inventory investment and improved demand fulfillment rates. The model automates inventory target calculations, freeing up planners to focus on more complex issues. Intel's practice provides valuable insights for other companies, demonstrating the immense potential of algorithms in optimizing inventory management. This shift led to more efficient resource allocation and improved overall supply chain performance.

01/29/2026 Logistics Industry Insights
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WCO Introduces AI Course for Xray Analysis to Boost Trade Security

WCO Introduces AI Course for Xray Analysis to Boost Trade Security

The World Customs Organization (WCO) has launched a new online course, "Image Data Analysis," aimed at enhancing customs officers' ability to analyze X-ray images using AI technology. The course covers image processing, convolutional neural networks, and other relevant topics. Through practical exercises, participants will learn how to build AI models, contributing to a more efficient and secure customs environment. This program empowers customs officials with the skills to leverage AI for improved detection and risk management.

12/30/2025 Customs Knowledge
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Openai Launches Chatgpt Android App

Openai Launches Chatgpt Android App

The upcoming Android version of ChatGPT signifies a more convenient integration of AI assistants into our daily lives. It not only answers questions and sparks inspiration but also provides entertainment and emotional support. This article delves into ChatGPT's functionalities, personality, and future development potential. However, it also reminds users to approach AI rationally and maintain independent thinking. The Android version promises wider accessibility and increased user engagement, further solidifying ChatGPT's position as a leading AI companion.

01/04/2026 Logistics Industry Insights
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Data Analysts Guide to Using Chatgpt for Content Creation

Data Analysts Guide to Using Chatgpt for Content Creation

This article analyzes ChatGPT's application and limitations in content creation from a data analyst's perspective. It emphasizes its value as an assistive tool and proposes strategies to address issues like information accuracy, originality, and bias. The aim is to help content creators effectively leverage AI to improve efficiency and mitigate risks, enabling better development in the AI era. It highlights the importance of critical evaluation and responsible use of AI in content generation for optimal results and ethical considerations.

12/31/2025 Logistics Industry Insights
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Chatgpt Bans Disrupt Crossborder Ecommerce

Chatgpt Bans Disrupt Crossborder Ecommerce

The recent widespread ChatGPT account bans serve as a warning to cross-border e-commerce sellers. This article analyzes the reasons behind the bans, proposes coping strategies, and reflects on the issue of AI dependency. It advises sellers to use AI tools compliantly, strengthen their own operational capabilities, and achieve collaborative development between humans and AI. By understanding the risks and focusing on sustainable practices, sellers can mitigate potential disruptions and build a more resilient business.

01/22/2026 Logistics Industry Insights
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Google Retailers Adopt UCP Standard to Transform Shopping

Google Retailers Adopt UCP Standard to Transform Shopping

Google partners with retail giants to create the UCP standard, aiming to simplify the shopping process and transform Gemini into an all-in-one shopping assistant. AI empowers e-commerce, improving efficiency and reshaping traffic sources. Cross-border e-commerce, e-commerce services, and AI-powered smart hardware are expected to benefit first. Seize the opportunities presented by AI in e-commerce, invest in potential stocks within the industry chain, and position yourself for future success.

01/28/2026 Logistics Industry Insights
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