New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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US Trucking Industry to Haul 14M Tons by 2035 ATA Forecast

US Trucking Industry to Haul 14M Tons by 2035 ATA Forecast

The American Trucking Associations (ATA) forecasts that trucking will continue to dominate the freight market in the US, projecting freight tonnage to approach 14 million tons by 2035. The report indicates trucking's dominance in both tonnage and revenue, predicting a stable market share over the next decade. While trucking retains its lead, other transportation modes, such as rail and air freight, are also expected to experience varying degrees of growth. The forecast highlights the continued importance of trucking to the overall freight landscape.

01/08/2026 Logistics Industry Insights
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Flyjet Express Expands Global Logistics Services

Flyjet Express Expands Global Logistics Services

Feijie Tengda, based in Beijing, is an international freight forwarding company with a global reach. We offer a variety of transportation options including air, sea, and land freight. With a professional team, efficient services, cost-effective solutions, and robust security measures, Feijie Tengda is committed to providing customers with one-stop, high-efficiency, and low-cost international freight solutions. We empower businesses to expand their global operations by streamlining their logistics and ensuring timely and secure delivery of goods worldwide.

01/08/2026 Logistics
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Useurope Parcel Congestion Peaks Amid Holiday Shipping Rush

Useurope Parcel Congestion Peaks Amid Holiday Shipping Rush

Peak season warehouse congestion on international ePacket routes to Europe and America reflects an imbalance in logistics supply and demand, stemming from factors like air freight capacity and warehouse processing capabilities. Sellers should plan shipping windows in advance, prepare backup plans, monitor price fluctuations, and leverage comparison platforms to select stable channels. This proactive approach can effectively address peak season challenges and ensure smooth delivery of goods. Focusing on these strategies helps mitigate delays and maintain customer satisfaction during high-volume periods.

01/08/2026 Logistics Industry Insights
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DHL Neste Partner to Boost Sustainable Fuel Use in Logistics

DHL Neste Partner to Boost Sustainable Fuel Use in Logistics

DHL and Neste are expanding their partnership to procure Sustainable Aviation Fuel (SAF), supporting DHL's goal of achieving net-zero emissions by 2050 and driving decarbonization in the logistics industry. This collaboration will enable DHL to reduce its carbon footprint and contribute to a more sustainable future for air freight. By investing in SAF, DHL is demonstrating its commitment to environmental responsibility and leading the way towards a greener logistics sector. The partnership highlights the importance of collaboration in achieving ambitious climate goals.

01/07/2026 Logistics
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Aviation Codes The Significance of Mota Lavas Identifier

Aviation Codes The Significance of Mota Lavas Identifier

This paper explores the reasons behind the lack of an IATA code for Mota Lava Airport and delves into the role and value of IATA and ICAO codes in air transportation. It elucidates the principles of airport code allocation, emphasizing the importance of code systems in simplifying information transmission, improving operational efficiency, and enhancing safety. The paper also looks ahead to future trends in airport code management systems, highlighting the potential for further optimization and standardization within the aviation industry.

01/26/2026 Airport Codes
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IASI Airports ICAO Code Key to Its Aviation Role

IASI Airports ICAO Code Key to Its Aviation Role

This article provides an in-depth analysis of Iași International Airport in Romania, focusing on its ICAO code (LRIA). It details the airport's geographical location, infrastructure, airlines and routes, passenger services, and future development plans. Furthermore, the article explains the importance of ICAO codes in flight planning, air traffic control, and aviation communication. It highlights the crucial role of Iași International Airport in regional transportation and economic development, emphasizing its significance as an aviation hub connecting Romania to various destinations.

01/26/2026 Airport Codes
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Guide to Romanias Traian Vuia International Airport

Guide to Romanias Traian Vuia International Airport

This article provides a detailed overview of Timișoara Traian Vuia International Airport in Romania, focusing on its ICAO code (LRTR) and other essential information, including the IATA code, geographical location, and altitude. It explains the significance of the ICAO code in the aviation industry and offers readers a comprehensive airport profile, aiding in better understanding and planning air travel. The article aims to give a clear picture of the airport's key details and its role within the broader aviation network.

01/26/2026 Airport Codes
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China to Malaysia Shipping A Complete Guide

China to Malaysia Shipping A Complete Guide

This article provides a detailed overview of various shipping methods from China to Malaysia, including international express, air freight, and sea freight. It offers guidance on selecting a suitable express company, outlines the operational procedures, and addresses frequently asked questions. The aim is to assist readers in choosing the most appropriate shipping solution for secure and efficient cross-border logistics. It covers key considerations for each method to help readers make informed decisions based on their specific needs and budget.

01/26/2026 Logistics Encyclopedia
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SF Express Enhances Taiwanmainland China Shipping Efficiency

SF Express Enhances Taiwanmainland China Shipping Efficiency

This article, from a data analyst's perspective, provides an in-depth analysis of SF Express air freight from Taiwan to Mainland China, covering key aspects such as customs clearance processes, cost structure, estimated delivery time, and service types. It aims to help you efficiently complete cross-border shipping. By understanding this information, you can be well-informed when sending packages, avoiding unnecessary complications and ensuring a smoother experience. The analysis empowers users to make informed decisions regarding their shipping needs.

01/26/2026 Logistics
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