Forklift Buyers Prioritize Service Quality Over Price

Forklift Buyers Prioritize Service Quality Over Price

A Peerless Research Group study reveals that service quality is increasingly vital in forklift purchasing decisions, surpassing price as a key consideration. Businesses are prioritizing forklift reliability, maintenance services, parts availability, and technical support to ensure operational efficiency and reduce total cost of ownership. The focus is shifting towards long-term value and minimizing downtime, making comprehensive service packages a significant factor in the selection process. This highlights the growing importance of after-sales support in the logistics equipment sector.

01/20/2026 Logistics Industry Insights
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Logistics Industry Honors Excellence in Annual Quest for Quality Awards

Logistics Industry Honors Excellence in Annual Quest for Quality Awards

The 40th Annual Quest for Quality Awards by Logistics Management magazine recognized 142 companies for outstanding service. Based on customer evaluations, the awards cover various sectors including transportation, 3PL, and ports. Key performance indicators assessed include on-time delivery, value, and information technology. This award aims to encourage excellence within the logistics industry and foster a collaborative and mutually beneficial new era for logistics.

01/20/2026 Logistics Industry Insights
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Edge Logistics Cuts Costs Boosts Supply Chain Sustainability

Edge Logistics Cuts Costs Boosts Supply Chain Sustainability

This paper explores the concept of edge logistics and its role in cost reduction, efficiency improvement, and sustainability. By deploying logistics facilities and services closer to customers, businesses can shorten delivery times, optimize inventory management, reduce transportation costs, and lower carbon emissions. Successful implementation of edge logistics requires data-driven decision-making, technology-enabled operations, and the construction of a collaborative ecosystem. This approach offers a promising pathway for companies seeking to enhance their supply chain performance while minimizing their environmental impact.

01/20/2026 Logistics Industry Insights
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Shopify Sellers Now Listed on Walmart Marketplace

Shopify Sellers Now Listed on Walmart Marketplace

Walmart partnered with Shopify, giving Shopify merchants the opportunity to sell their products on Walmart.com. Approximately 1,200 Shopify merchants are expected to join the platform in 2020. This collaboration allows Shopify merchants to expand their sales channels, while Walmart enriches its product assortment, creating a win-win situation for both parties.

01/20/2026 Logistics Industry Insights
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Iot Boosts Warehouse Efficiency in Smart Logistics

Iot Boosts Warehouse Efficiency in Smart Logistics

This paper delves into the application of Internet of Things (IoT) technologies in logistics centers. It highlights how key technologies such as RFID, sensors, mobile computing, and predictive maintenance enhance warehouse efficiency, reduce costs, and enable smarter operations. By analyzing case studies and expert opinions from the ProMatDX exhibition, the paper illustrates how IoT empowers logistics centers and helps companies maintain a competitive edge. The discussion emphasizes the transformative potential of IoT in streamlining processes and creating more agile and responsive supply chains.

01/20/2026 Logistics Industry Insights
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Microfulfillment Drives Fresh Grocery Ecommerce Growth

Microfulfillment Drives Fresh Grocery Ecommerce Growth

This paper delves into the application of micro-warehousing in the fresh food e-commerce sector, analyzing its core elements, challenges, and future development trends. With its high degree of automation, small-scale operation, and rapid response capabilities, micro-warehousing is reshaping the landscape of fresh food e-commerce and is poised to become a key factor for success in the future. It addresses the need for faster delivery and reduced spoilage, optimizing the supply chain for perishable goods.

01/20/2026 Logistics Industry Insights
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Apex Technologies Automates Warehouses for Postpandemic Efficiency

Apex Technologies Automates Warehouses for Postpandemic Efficiency

Apex automation solutions help companies build low-touch smart warehouses, improving efficiency, reducing costs, and ensuring safety and convenience. In the post-pandemic era, embracing automation is an inevitable choice. This approach streamlines operations, minimizes human contact, and optimizes inventory management. By leveraging advanced technologies, businesses can create resilient and agile supply chains, better equipped to navigate future disruptions and meet evolving customer demands. Automation ensures enhanced accuracy, faster processing times, and a safer working environment for employees.

01/20/2026 Logistics Industry Insights
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Truckload Carriers Overcome Challenges to Maintain Service Quality

Truckload Carriers Overcome Challenges to Maintain Service Quality

This paper explores the full truckload (FTL) transportation industry, examining how companies can win customers by providing excellent service amidst surging demand and ongoing challenges. It focuses on analyzing the common characteristics of 39 leading carriers, including reliability, flexibility, communication skills, technological innovation, and a customer-centric approach. The study emphasizes their benchmark role within the industry and highlights best practices for success in the competitive FTL market. These carriers exemplify how dedication to service quality drives customer satisfaction and market leadership.

01/20/2026 Logistics Industry Insights
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LTL Sector Grows Amid Operational Efficiency Gains

LTL Sector Grows Amid Operational Efficiency Gains

Less-than-truckload (LTL) shipping faces capacity challenges and rising prices. FedEx, Old Dominion, and UPS are performing strongly. Technological advancements and service upgrades are shaping the future of LTL. Service quality is a crucial differentiator in this competitive market, influencing customer satisfaction and market share. Companies focusing on improved service offerings are likely to thrive despite the challenges.

01/20/2026 Logistics Industry Insights
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Regional LTL Carriers Expand Lastmile Delivery Amid Ecommerce Surge

Regional LTL Carriers Expand Lastmile Delivery Amid Ecommerce Surge

Regional LTL carriers are capitalizing on e-commerce-driven market growth. By optimizing network layouts, enhancing information technology, innovating service models, and strengthening collaborations, these companies can address e-commerce challenges, deliver superior service, and stand out in a competitive market. The successful examples of Lynden Transport and Averitt Express offer valuable lessons for the industry. These strategies enable them to efficiently handle increased volumes, meet demanding delivery timelines, and provide customized solutions to e-commerce businesses, ultimately fostering growth and profitability.

01/20/2026 Logistics Industry Insights
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