Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon sellers frequently encounter rating issues. This article uses a real-world case to illustrate the varying levels of Amazon customer service. It provides practical strategies for efficiently utilizing customer service resources to address rating problems. Key takeaways include exploring multiple channels, clearly describing the issue, maintaining patience and politeness, and appropriately leveraging available resources. This aims to help sellers improve operational efficiency and effectively manage their product ratings on the Amazon platform.

01/16/2026 Logistics Industry Insights
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Amazon Sellers Face 279B Returns Surge Postholidays

Amazon Sellers Face 279B Returns Surge Postholidays

Online shopping returns in the US are projected to reach $279.03 billion, with third-party marketplaces accounting for $43.5 billion. Sellers face high costs and bizarre return reasons. To combat this, sellers need to improve product quality and description accuracy, proactively address negative reviews and return requests, enhance after-sales service, optimize inventory management, and conduct data analysis and risk control. Strengthening brand building, differentiating themselves competitively, and implementing refined operations are crucial for navigating the challenges of high return rates.

01/16/2026 Logistics Industry Insights
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Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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Amazon Expands into Funeral Religious Supplies Market

Amazon Expands into Funeral Religious Supplies Market

This article delves into the opportunities and challenges within the niche markets of funeral and ritual supplies on Amazon. By analyzing market size, target customers, product selection, marketing strategies, and potential risks, it offers cross-border e-commerce practitioners alternative product selection ideas and practical advice. The aim is to inspire readers to think outside the box and discover more untapped blue ocean markets. This exploration provides valuable insights for those seeking unconventional product niches on the platform.

01/16/2026 Logistics Industry Insights
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Amazon Eases Seller Account Transfers for Compliance

Amazon Eases Seller Account Transfers for Compliance

Amazon Europe launched a new "Account Business Transfer" policy to help sellers compliantly change their store's legal entity information. By signing a transfer agreement, completing account verification, and submitting relevant documents, sellers can transfer their account to a new legal entity. This addresses security risks arising from inconsistent legal entity information and lays the foundation for long-term stable store operations. The policy streamlines the process of updating account details to reflect changes in business ownership, ensuring compliance and minimizing potential disruptions.

01/16/2026 Logistics Industry Insights
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Temu Rivals Amazon in US Ecommerce Market

Temu Rivals Amazon in US Ecommerce Market

Pinduoduo's Temu has entered the US market, challenging Amazon with its low prices. Following a model similar to SHEIN, Temu leverages its supply chain advantages to carve out a new space in the American e-commerce landscape. Its success hinges on its differentiation strategies and the user experience it provides. The platform aims to attract consumers with competitive pricing and a wide range of products, but faces challenges in building brand loyalty and ensuring consistent quality in a highly competitive market.

01/16/2026 Logistics Industry Insights
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Amazon Sellers Face dog Pages Hijacking Threat

Amazon Sellers Face dog Pages Hijacking Threat

Amazon Listing 'Hijacking' (Listing turning into something completely different) common causes and self-rescue solutions: category review, infringement, violations, etc. Identifying the cause, contacting customer service, appealing, and preventing attacks are key. This includes monitoring listing details, promptly reporting suspicious activity, and strengthening account security measures. Understanding Amazon's policies and proactively addressing potential issues can significantly reduce the risk of listing hijacking and maintain product visibility.

01/16/2026 Logistics Industry Insights
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Amazon Sellers Share Pitfalls and Success Strategies

Amazon Sellers Share Pitfalls and Success Strategies

Based on the real experience of a new Amazon seller, this article meticulously recounts his journey, covering aspects like Listing optimization, advertising, dealing with unauthorized sellers, and stock-out crises. It summarizes lessons learned and offers suggestions to new sellers, aiming to help readers avoid common mistakes and achieve profitability sooner. This guide provides practical insights for navigating the complexities of Amazon selling and helps new sellers to build a successful business.

01/16/2026 Logistics Industry Insights
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Amazon Updates Seller Ratings to Emphasize Compliance

Amazon Updates Seller Ratings to Emphasize Compliance

Amazon's platform rules are becoming increasingly refined, making compliance a baseline for survival. This article interprets the latest Amazon policy changes, emphasizing the importance of compliance, branding, and refined operations. It argues that a long-term focus is the fundamental way to succeed on Amazon. Sellers need to pay attention to account performance, avoid repeated violations, and align with platform policies to achieve sustainable development. By prioritizing these aspects, sellers can navigate the complexities of Amazon and build a thriving business for the long haul.

01/16/2026 Logistics Industry Insights
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Amazon Sellers Face Rising FBA Shipment Rejections

Amazon Sellers Face Rising FBA Shipment Rejections

Amazon FBA warehouse rejections are caused by various factors, including warehouse overload, system glitches, and seller non-compliance in labeling, packaging, and dimensions. Logistics providers' negligence in palletization, vehicle type, and delivery appointments also contributes. This article delves into these rejection reasons and provides corresponding strategies to help sellers mitigate risks and ensure the smooth operation of their FBA business. It aims to offer practical solutions for avoiding common pitfalls and successfully navigating the FBA inbound process, ultimately minimizing disruptions and maximizing efficiency.

01/16/2026 Logistics Encyclopedia
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